CaliforniaPublicUtilitiesCommission

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    Uber accused of ignoring drunk driver complaints in California

    by 
    Andrew Dalton
    Andrew Dalton
    04.13.2017

    In the latest string of bad PR for Uber, the company could be facing down yet another fine from regulators in the state of California, this time for allegedly failing to look into rider complaints of drivers on the service being under the influence. As the Los Angeles Times reports, the state has a zero-tolerance policy for intoxicated drivers on ride-hailing platforms, meaning the company must immediately suspend and investigate a driver if they receive a complaint. But according to a legal filing from the California Public Utilities Commission, the ride-hailing giant failed to take action in at least 149 complaints during the one-year period from August 2014 to 2015, and may have left potentially dangerous drivers on the road.

  • Comcast fined $33 million for publishing unlisted numbers

    by 
    Daniel Cooper
    Daniel Cooper
    09.18.2015

    Comcast will pay $33.4 million in restitution after California found that the firm had broadcast the personal details of customers who paid for unlisted service. The issue centers around 75,000 users whose names, numbers and addresses were available in the company's online directory. Rubbing more salt into the wound, this data was also made available in several rural telephone books and, critically, via nationwide directory assistance. If you're asking us, publishing the names, addresses and phone numbers of people online, in print and on the internal directory seems like it's stretching the definition of "unlisted."