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Everybody still hates their cable provider
Two of America's independent consumer ratings agencies have revealed something we already knew: our cable providers suck. Picking up where it left off last year, America's Consumer Satisfaction Index has revealed that the pay-TV and internet businesses are the nation's most hated industries. It's not even as if the industry is getting better, since the bottom-rated Time Warner Cable has lost 9 percent of its satisfaction points in just a year. Perhaps, if Charter and TWC's merger goes through, the former can boost the latter's approval rating, which is placed 8 out of 13.
