DavidAMarcus
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Facebook Messenger chief admits bot launch was 'overhyped'
Chatbots were oversold and not that great when they first launched earlier this year, Facebook Messenger VP David A. Marcus told Techrunch's Disrupt conference. "The problem was that it got really overhyped very, very quickly," he said. "And the basic qualities we provided at that time weren't good enough to replace traditional apps."