QualityAssurance
Latest
Sony axing Liverpool game studio, ends Psygnosis' 28-year history
Sony has confirmed that it's shuttering Studio Liverpool, more famously known as Psygnosis. The publisher was founded in 1984 and is responsible for a legion of best-selling titles including Lemmings, Colony Wars, Destruction Derby, Wipeout and the Formula One games. In a statement, the company said that after a review of its "commercially viable" projects, it's focusing on projects in other parts of the business -- after slashing the studio's remit in a cost-cutting exercise in 2010. The facility is also the location of the company's European Quality Assurance team, which will reportedly remain in operation.
Netflix beefing up service center in preparation for global launch
It's no secret that Netflix has grand plans to expand its global footprint that now feeds media to some 20 million North American subscribers. Hell, the company was boasting of the "significant dollars" allocated to its 2011 international expansion plans just four months ago. While nothing's official yet, we've unearthed a few tantalizing openings posted to the Netflix job site over the last few days that could point to an imminent launch. Notably, Netflix's customer service call center in Hillsboro Oregon is gearing up to expand its scope of operations beyond North America. Two new job postings for a Training Supervisor and Quality Assurance Analyst both mention the need to prepare for "rapid" international expansion and "will support a specific country / region outside of North America." The Training Supervisor is being hired specifically to educate customer service reps in preparation for that future international growth. Neflix is looking for fluency in English in addition to Dutch, French, German, Italian, Japanese, Korean, Portuguese (Brazilian and European), and Spanish (Latin American and European), leaving things pretty wide open with regard to the countries targeted for initial launch. We do know that Netflix had plans to launch in the UK way back in 2004 -- plans that were ultimately scrapped in order to focus on its core US business (and later Canada). But if not the UK then we should at least expect to see Netflix target the European continent first if a statement attributed to CEO Reed Hastings from way back in January of 2010 still rings true: "the big market for Hollywood content (after the U.S.) is Europe...Third is Asia. Fourth is the rest of the world." Can't let Amazon have the market to itself now can we Reed? [Thanks, Chico]
BluFocus beefs up Blu-ray control labs with BD-J / THX certification
At the front end of this year, we heard that BluFocus was getting a facility going to help studios pumping out Blu-ray Discs to the adoring public make sure no terrible backlashes occurred. Now, the quality assurance specialists are offering up two more critical certifications: THX and BD-Java. What does this mean for you? Hopefully nothing that you can tell, but it's not like we're complaining about one more layer of scrutiny before a flick hits the open market.
My Eye Media enters Blu-ray quality control arena with Blu-Qual
After seeing a wave of faulty Blu-ray Discs a few months back, we've heard relatively little about further mishaps. Still, that's not stopping firms from hoping in the quickly-expanding quality control arena. On the docket today is My Eye Media, which is broadening its service portfolio with Blu-Qual, a BD testing solution "designed to analyze the complexities" of the format. More specifically, it's out to "identify impairments, artifacts and technical anomalies much earlier in the production process than traditional optical media testing methodologies have allowed," and while you'll likely never know what titles it touches, we're all for making sure shipping products work as advertised.
BluFocus working with studios to ensure Blu-ray disc quality
Barely a month after Microsoft revealed the Xbox 360 HD DVD Emulator in hopes of speeding up development of HDi, we're seeing a new company emerge with bolstering Blu-ray Disc quality as its top priority. Of course, anyone paying attention over the past few weeks would realize that something like this is sorely overdue. Reportedly, BluFocus is already working with a number of studios in order to ensure that BD-J / BD Live functionality is properly implemented and that discs arrive to end-users sans issues. The company (accurately) points out that mastering Blu-ray titles is a much more involved process than mastering a vanilla DVD, and considering just how much interactivity is being mixed in, there's a lot more room for error than in days past. Notably, we're not told exactly which studios BluFocus is currently working with, but here's to hoping we find fewer reasons to plead for replacement discs in the future.[Via Blu-ray, image courtesy of DailyGame]
US chooses two hopefuls to review for future e-voting tests
Just days after the US government decided to bar Ciber from testing anymore e-voting terminals due to its perpetual negligence, it now seems that a pair of Colorado-based outfits are next in line to take over those duties. The National Institute of Standards and Technology (NIST) has recently recommended that iBeta Quality Assurance and SysTest Labs "be granted final clearance to test the systems" after a "comprehensive technical evaluation of the laboratories' processes based on the international standard ISO/IEC 17025, which covers general requirements for the competence of testing and calibration laboratories." Now it seems the final hammer resides in the hands of the US Election Assistance Commission, which is "a federal agency that has sole authority to grant full accreditation to the labs." SysTest Labs isn't new to this e-voting QA game, as the firm was already granted "interim" accreditation and is now awaiting the official seal to keep up the (presumably) good work. Notably, the EAC stated that they would be focusing their efforts now on "non-technical issues such as conflict of interest policies, organizational structure, and record-keeping protocols," but we're not so confident all the hardware checks are as robust as they should be just yet. Nevertheless, we shouldn't count on hearing anything final for quite some time, as this apparently lengthy "review process" somehow takes between 9 and 18 months to complete, so in the meantime we'll just see how many more Americans ditch the whole "voting" idea due to issues like voting in triplicate, getting distracted by board games, or simply obliterating their machine in frustration. [Warning: PDF read link][Via Slashdot]
Prospective QA manager shuns Sony practices, Microsoft too
Sparked by uproar over a "game-killing" bug in Genji, Ritual Entertainment QA manager Michael Russell recalls a job interview for FPQA Manager, held at Sony's San Diego offices. There he caught a glimpse of Sony's QA process, which, according to Russell, "allows creativity to squash quality" -- he promptly removed himself from consideration for the job.Before Ritual, Russell was a lead tester at Microsoft Game Studios. He claims his previous employer is also failing at quality assurance, but from the other end of the spectrum: "At Microsoft, the stringent QA processes often strangle creativity."Russell calls for some middle ground to be walked, lest the industry fall into turmoil, but neglects to offer any advice to Sony or Microsoft. Are we to be doomed by bugs and boredom?[Thanks, SickNic]
Are We All Just Beta Testers?
GameDaily has an interesting article up about how game developers seem to be using players as beta testers. Buggy code is released as a final product to the public with the thought that it can always be fixed with a later patch. And, while the article specifically discusses single player games, the argument is perhaps even more applicable to large MMO's in which regular patches to add content (and fix old bugs) are the norm. While it's understandable to an extent - World of Warcraft is a massive game, and it would be impossible to test every race, class, and talent spec in every situation - some of the bugs are sufficiently obvious that they make one wonder how much testing happens at all. However, perhaps MMO's are so expansive that it's imposible to give them the full quality assurance treatment in the traditional sense - which is why we've ended up with test servers and a regular patch cycle. What do you think - are we beta testing the software we're paying for? And should we be?
