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The Perfect Ten: Most controversial MMO stories of 2010
Well, this is it, folks. The end of the year. A time of reflection, of massive weight gain and of lists. Man, we like our lists, do we not? Fortunately, at Perfect Ten Industries, we've been excelling in lists for months now. Frankly, we're just getting warmed up! While 2010 may not have been much to write home about in terms of newly launched MMOs, there was more than enough controversy to keep the discussion brewing for months. MMOs are big business, and when every move you make is closely scrutinized by millions of gamers, there's no room to slip up unless you like forum hyenas pouncing all over you, snapping and snarling at your faulty flesh. So let's take a jaunt down our top 10 list of the most controversial stories of 2010 on Massively, keeping in mind that it was devilishly hard just to keep this list to 10 at all. What's a week without being riled up about pixels and polygons, after all?
Captain's Log: The advisory council and fan service in Star Trek Online
Hard to port! Disruptors on full! Fire the tachyon beam! Oh, hello again. Welcome back to Captain's Log, Massively's weekly -- y'know what, hang on. These Cardassians are being a real pain in the toukas. Yes, Ensign, some torpedoes would be fabulous right about now. And you wonder why I haven't promoted you. Sorry about that. This is Captain's Log, where I administer your weekly dose of Star Trek Online news, analysis and meaningless conjecture every Thursday. At least until the Massively overlords relegate me to the spice mines of Kessel. Oh, wait... After discussing Season One and the joy of Fleet Actions, I have two items on this week's agenda. First, I thought I'd introduce myself! It's silly to read the Captain's Log without knowing who the captain is, right? After that I'll discuss STO's hot topic du jour, the Advisory Council, and whether fan service will kill or save Cryptic's spacefaring MMO.
Star Trek Online Advisory Board gets its own FAQ
When Star Trek Online announced the formation of their Advisory Council for fan input, the response was fairly unhappy, in the same way that the sun's surface is fairly warm. No one, especially the vocal forumgoers, liked the idea of certain fans getting extra input in the game's direction. Cryptic is aware of the negative reaction, and they're doing their best to ameliorate concerns by clarifying the intended purpose of the board. A list of frequently asked questions has just recently gone live on the official site, no doubt hoping to clear the air and mollify those who felt silenced. As the FAQ takes pains to reinforce, the intent was not to replace other forms of player feedback, but to use a different angle to get in touch with fans not active on the forums. The council itself will have methods for removing members seen as advancing a personal agenda over the wishes of others, and there will be methods to add new members based on a variety of factors. Star Trek Online's team does seem to have their heart in the right place, but unpopular decisions can be hard to bounce back from. It remains to be seen how the coommunity will react to Cryptic's explanatory olive branch.
Star Trek Online Advisory Council formed, wailing and gnashing of teeth ensues
Fan input can be a touchy thing. You get it whether you ask for it or not, especially if you have official forums, and it's usually fairly divided. The fanbase frequently can't agree on what they want as an aggregate, so it's understandable that companies might want to filter some of the input through other sources. It's understandable that Cryptic would want to create the Star Trek Online Advisory Council, consisting of vocal fans that they can use as a barometer of current opinion and compressing the most urgent issues. Especially given the philosophy of player-driven development, it all makes sense. The problems come when they announce this to other players. First response in the official thread is an incredulous statement that one group of fans is getting more input in the game's direction than anyone else for what they consider no logical reason. At 51 pages as of this writing and still going, the thread's response is overwhelmingly negative, ranging from anger to baffled confusion at the program. How Star Trek Online's producers will react is unsure, but it's certain that the announcement hasn't gone over well... a true shame after riding high from the first large content patch.
