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The Queue: Battle.net
Welcome back to The Queue, WoW Insider's daily Q&A column where the WoW Insider team answers your questions about the World of Warcraft. Alex Ziebart will be your host today. So we said that we would have a special edition of The Queue this past Saturday. It never happened. Why? Well, the intent was for it to be entertainment while we all sat in the queue for BlizzCon tickets. Yammer about BlizzCon, get excited, all of that sort of thing. Adam and I put ourselves in the ticket queue, were getting ready to push the post out, and then... ticket sales were over. It was kind of a pointless post at that point! So it never happened. We apologize for that.The ticket sales went surprisingly smoothly. We're always going to find something to gripe about (holy crap why don't they have more tickets) but the whole thing didn't come tumbling down this year, and that's such a massive improvement over last year. It was a good thing.Dusseldorf asked..."Is there any benefit to converting my account to a Battle.net account? I see problems with Battle.net users logging in all the time, and was just wondering the point of converting."
BlizzCon Pro Tip: Setup your Battle.net account now
You want tickets to BlizzCon 2009?You want to enter the queue to purchase them tomorrow?You've heard the horror stories about how it all went haywire last year?Well, here's the pro tip of all pro tips, even better than Turpster's Tips: make your Battle.net account now and make sure your credit card / check card has enough money to cover the $125 cost of the ticket. While Blizzard has done a lot to make sure that the system will be smoother than last year, if you've already bought a plane ticket out to LA and have the hotels booked, etc., you'll want to be 100% sure you do everything you can do get these elusive tickets easily.The whole process takes just a couple of minutes, and you don't have to tie your World of Warcraft account to the Battle.net account unless you want to. They can remain entirely separate. Head over to the Battle.net account creation page and do this now!
Authenticators to be optional for the Forums and Armory
Many of the people who are actually allowed to surf the official World of Warcraft forums were a little unhappy with the change to Battle.net accounts simply due to the fact that it meant that if you had an authenticator attached to your account, you now had to use that authenticator to log onto the forums, which wasn't needed before. Even if you're allowed to surf at work, and even if the authenticator has a ring on it to so it can be attached to your keys, not everyone feels comfortable carrying that thing around all of the time. You lose it, you're out of luck for awhile.The other day, Bornakk announced some good news that I think a lot of those individuals may have missed: They've temporarily removed the requirement to use an authenticator for the forums and the Armory. In the future, they'll be making this feature optional. You'll be able to choose whether or not you want to use the authenticator on the forums. Why would you want to do that? Well, if your account uses an authenticator, it's going to keep keyloggers and hackers/scammers from stealing your account or characters, but if the authenticator isn't attached to your account on the forums, it can still be used for spamming keylogger links since all that's needed there is your password. If you have your authenticator turned off, it's going to do a whole load of nothing to stop that from happening.It's nice that it will be optional, but if you frequent the WoW forums and don't plan on using your authenticator there, keep in mind that you'll still want to be very careful about where you surf and what you click if forum access is something you enjoy having. In my experience, the forum mods are much less forgiving and not nearly as quick to respond as the in-game GM team.
Mac users having login issues this afternoon [UPDATED]
We've received a lot of reports of Mac users having problems with the login servers this afternoon, and the Tech Support forums certainly lend some weight to those reports. The thread isn't a 26+ page behemoth yet, but it's only getting started. We don't know how widespread the issue is quite yet, but it seems significant enough.Blizzard representatives are on the case, and while they haven't fixed the exact problem, they have found a workaround: This is only happening with the World of Warcraft specific login servers, and thus it's only happening to World of Warcraft specific logins. If you merge your World of Warcraft account into a Battle.net account, you will be able to log in.It's no fix, but if you're desperate enough to play and haven't yet merged your account over, now is a pretty good time to do it. Personally, I'm not sure why you wouldn't do it anyway, but that's just my preference talking. If this login issue gets worse before it gets better, we'll be sure to let you know.Update: This issue appears to be cleared up, but please let us (and Blizzard of course) know if that's not the case!
Battle.net accounts coming to the EU
Blizzard's various websites (official WoW site, the Armory, etc) have all been down for maintenance today, and we had no real idea why. Word is coming in from the EU that the switch to Battle.net accounts that we talked about previously is finally coming about. Portions of the official EU site are redirecting to this Battle.net login page.We knew this would happen eventually, especially since the name of the Authenticator changed on the PTR from being World of Warcraft specific to a more broad Battle.net name, but the fact that it's coming without formal notice is a bit surprising! If you're unfamiliar with what a Battle.net account actually is, it's more or less the same as your WoW account but instead of an account name, it uses your e-mail address and it spans all Blizzard games. Considering the Starcraft II beta is rumored to be starting quite soon, this is probably good timing for the switch.We have no idea if this switch is happening in the US yet, but it's probably a safe assumption that it will. Or if it hasn't, we'll be seeing it very soon. If we find out more, we'll be sure to let you know.Update: It does look like this is coming to the US soon as well.[Thanks to everyone for the tips, and Kumbol for the screenshot]
