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Facebook Lite adds Community Help crisis response tool
Facebook announced today that it's bringing its Community Help tool to Facebook Lite. The feature, which evolved out of Safety Check, helps users connect in the event of a crisis, allowing them to share updates, communicate with others and find or provide help. Now the tool will be available on Facebook Lite in more than 100 countries, giving more Facebook users access to information on essential needs such as where to find food, shelter or transportation after a disaster. "Our priority is to build tools that provide people with ways to get the help they need to recover and rebuild after a crisis," Facebook Crisis Response Product Manager Jeong-Suh Choi said in a statement. "By making Community Help available on Facebook Lite, event more people can get the help they need in times of crisis."
Facebook Community Help crisis tool is no longer limited to individuals
Facebook has been evolving its Safety Check feature over the last year, adding complementary capabilities to go alongside it and building it into a crisis hub. Last February, Facebook introduced Community Help, a feature that allowed users to find and provide help during a crisis and in September, it launched Crisis Response, a one-stop spot where people could access Safety Check, Community Help and media, like articles and videos, related to an ongoing crisis. Now, Facebook has announced some changes to Community Help that will allow organizations and businesses to post in the forum rather than just individuals.
Facebook adds ways to find and offer help through Safety Check
Facebook's Safety Check feature has proven useful as a quick and easy way for people to tell their family and friends they're safe during a crisis. But safety is one thing -- what if you still need food and shelter? Or perhaps medical supplies? That's why Facebook has introduced a new feature called Community Help. Now when you check in to say you're safe, you'll see some follow-up queries to either find help if you need it, or to give help if you have the means to do so.
