coverage

Latest

  • Sensorly aims to keep coverage maps honest

    by 
    Chris Ziegler
    Chris Ziegler
    02.05.2010

    Say you're planning that next camping trip and you need to know whether you're going to be able to incessantly check your work email every 10 minutes -- do you trust a carrier's coverage map of unknown age, origin, and honesty, or real-world experience? If French firm Sensorly has its way, you'll soon be able to answer the latter thanks to the deployment of an app for your phone that continuously measures cellular and WiFi signal strength at your location and silently reports it back to the company's servers where it's compiled into color-coded maps predicting your ability to connect. The concept's very similar to that being undertaken by another up-and-comer that's been getting a good deal of coverage lately, Root Wireless, but the key difference is that Root's system is still in private beta -- Sensorly's mobile app is available right now to anyone who'd like to download it and participate (albeit only for Android; iPhone and WinMo are in the pipe). It seems unlikely that they've got critical mass to provide meaningful feedback in most areas at this point, but if marginal boost in battery drain is tolerable for you, it might be worth giving it a whirl.

  • CES goes down to the docks

    by 
    Mike Schramm
    Mike Schramm
    01.05.2010

    It's CES time yet again, and that means that everybody and their business partners will be showing off iPhone and iPod touch accessories that do all sorts of crazy things, from the useful to the useless. Here's two interesting docks that Engadget has already seen at the big electronics show. The first, above, is a speaker dock with a twist -- not only does it play your music and charge your iPhone as usual, but it comes with an app that will turn the whole thing into an alarm clock as well. It's called the iLuv App Station, and it'll be released in February at a price of $130. In the slightly more functional category, there's the iNet-2.0 tabletop unit from Sherwood, which combines an iPod dock with an 8" display that allows for internet radio streaming, the usual alarm clock settings, and a photo display. It's a pretty nice piece of tech to put on your nightstand, but the price may turn some folks off: it will retail for $300 later this year. We'll keep an eye out for more great iPhone/iPod accessories in the CES frenzy later this week.

  • Will AT&T introduce usage-based pricing?

    by 
    Erica Sadun
    Erica Sadun
    12.09.2009

    Ralph de la Vega, AT&T head of consumer services, has hinted at usage-based pricing strategies in response to increased consumer data consumption, according to stories on the Huffington Post and Reuters newsfeed. De la Vega spoke at a recent USB investor conference, saying that AT&T was working on improving service to the strained New York and San Francisco services. AT&T may soon introduce pricing tiers that would penalize high-bandwidth users. Although none of these write-ups mentioned the iPhone, it has facilitated greater and greater network demands with its easy-to-use App Store software and fully-rendered Internet access. That access, using Mobile Safari's browser in particular, was a big selling point in early Apple iPhone commercials. Although App Store has historically limited high-bandwidth applications to Wi-Fi-only usage, AT&T has recently given the go-ahead to allow Voice-over-IP apps like Skype to use their 3G network. A tiered pricing system for greater usage might help offset increased demand but would need to be backed by an enhanced network infrastructure, which AT&T appears to be building. The 2-year contracts for the new 3GS iPhones introduced this summer will begin to expire in the 2nd quarter of 2011. TUAW has contacted AT&T's PR department to request a statement about possible pricing tiers and usage choking but did not hear back by the time this post went live.

  • AT&T offers app so you can report crappy service. Huh?

    by 
    Mel Martin
    Mel Martin
    12.07.2009

    In one of life's supreme ironies, AT&T today posted an iPhone app that allows you to report substandard service. That's right folks. Got a dropped call? No reception? AT&T Marks the Spot [iTunes link] is designed to get that info to your favorite cell company so they can act on it. Let's see... I don't have any reception, so I pull out my new AT&T app to notify them of the problem. Doh! No reception to do that. And the app even nicely brings up a GPS map showing where I am. The GPS signal is much more reliable of course. Look, I know AT&T means well, but the app is a tacit admission that all is not well on the AT&T network. I know you could travel to someplace with good reception, and send the data to them, but I think this app will rub salt in an already sensitive wound. [As readers point out, the app is designed to queue up the error reports and send them later when coverage is available. -Ed.] This reminds me of when I worked at a PBS station many years ago in Ohio. We had pretty weak reception, and the Station Manager decided to do an hour long program to tell people how to adjust their antennas if they couldn't receive us. I tried, and failed, to convince him that the very people we were trying to reach couldn't see the program. My pleas fell on deaf ears, so we did the program and great hilarity ensued as the local press chewed us up for our stupidity. AT&T says they will acknowledge the report with an SMS (and I assume not charge for it the SMS messages are listed as free) and I truly hope that they use the information they get to improve the network, because if it is just a PR stunt it is likely to backfire. There are already reports of people sending reports and not getting any acknowledgment. Oh well.

  • AT&T's new iPhone app conveys your disappointment in real time

    by 
    Joseph L. Flatley
    Joseph L. Flatley
    12.07.2009

    OK, so the bigwigs at AT&T and Verizon have learned to make nice (for the time being at least), but what's a hapless iPhone user to do about dropped calls and other network problems? The AT&T Mark The Spot app offers long-suffering (or even the intermittently bedeviled) customers the ability to ping their carrier in real time, with location-specific feedback, should one experience a coverage crisis. To begin registering your gripes, hit the source link and download away! [Warning: iTunes source link]

  • Verizon to AT&T- 'The Truth Hurts'

    by 
    Mel Martin
    Mel Martin
    11.17.2009

    Verizon isn't fazed by the AT&T legal claims that the Verizon ads attacking poor coverage are false and misleading. Our sister site Engadget broke the story of the Verizon response to the suit and you can read the it here. Verizon isn't pulling any punches and says "AT&T did not file this lawsuit because Verizon's "There's A Map For That" advertisements are untrue; AT&T sued because Verizon's ads are true and the truth hurts." Then to drive home the point: "In the final analysis, AT&T seeks emergency relief because Verizon's side-by-side, apples-to-apples comparison of its own 3G coverage with AT&T's confirms what the marketplace has been saying for months: AT&T failed to invest adequately in the necessary infrastructure to expand its 3G coverage to support its growth in smartphone business, and the usefulness of its service to smartphone users has suffered accordingly." Ouch! This latest salvo follows AT&T sending a message to customers complaining about the Verizon ads and telling customers their coverage is great, that they sell more smartphones than Verizon and that the AT&T 3G network is faster. So there. Well AT&T, your move. It's great for the lawyers, and actually, we admit we just love the spectacle.

  • Whoa! AT&T has had enough of the Verizon slams

    by 
    Mel Martin
    Mel Martin
    11.13.2009

    AT&T is clearly not going to take it anymore. Today, they blasted back at Verizon for the nasty ads about AT&T coverage. In a press release today, the communications giant pulled out all the stops: "AT&T's wireless data coverage reaches 303 million people – or 97% of the U.S. population, where they live and work. AT&T is the #1 network for smartphones, with twice the number of smartphone customers than Verizon, our closest competitor. Some of the reasons include: Most popular smartphones. Unlike Verizon, AT&T offers the most popular smartphones in the industry. More wireless apps. Unlike Verizon, AT&T customers have access to more than 100,000 applications, more than with any other wireless company. Talk and E-mail at the same time. Unlike Verizon, AT&T's 3G network lets wireless customers simultaneously talk and surf the web or do e-mail. Fastest 3G in the nation. Unlike Verizon, AT&T has the nation's fastest 3G network." It's a bold move to respond to someone doing a number on you. Microsoft tried to counter Apple pricing with mixed reviews, and AT&T, unlike Apple, has a lot of unhappy customers. This will be fun to watch, but one wishes AT&T was improving service and features (tethering anyone?) instead of getting into these lawsuits and public mud baths.

  • AT&T responds to Verizon's 3G ad campaign -- by bragging about EDGE

    by 
    Nilay Patel
    Nilay Patel
    11.12.2009

    My iPhone 3GS, in downtown Chicago, as I wrote this post. Verizon certainly seems to be getting under AT&T's skin with its ads focused on comparing 3G coverage -- not only is Ma Bell suing over 'em, it's now issuing PR to clarify what it sees as the inaccuracies of the entire campaign. If you'll recall, AT&T thinks Verizon's 1:1 comparison of 3G coverage maps makes it looks like AT&T doesn't have any coverage at all across most of the country -- which means that our nation's largest wireless carrier is now in the sad position of pimping its gigantic EDGE network in response. Let's all gloss over the absolutely huge difference in 3G versus EDGE together, shall we? With both 3G and EDGE coverage, customers can access the Internet, send e-mail, surf the Web, stream music, download videos, send photos, text, talk and more. The only difference – with some data applications, 3G is faster than EDGE. Right, right -- the only difference. That must be why Apple named it the iPhone EDGE Slightly Faster. Now, AT&T has a valid point when it says that its 3G map covers 75 percent of the nation's population, and that Verizon's conflation of total 3G coverage with actual network quality is slightly misleading. But you know what? We watch our iPhones drop from 3G to EDGE and even to GPRS all day long in New York, Chicago, and San Francisco, and that has nothing to do with the damn map, and everything to do with AT&T's actual network quality. Let's put it this way: Verizon's ad campaign would be totally ineffective if it didn't ring so true, and the best way for AT&T to counter these ads is to build a rock-solid network, not filing lawsuits and issuing press releases bragging about freaking EDGE. We all clear on this? Good.

  • Using Skype to battle cell phone dead zones

    by 
    Sang Tang
    Sang Tang
    09.30.2009

    Is the cell coverage in your area not up to par? Whether you happen to have steel walls or live where there are no cell phone towers or trees cleverly disguised as cell phone towers, some of us must deal with the reality that, while we own arguably the most innovative gadget in recent years in the iPhone, we may not have had the best carrier to accompany it. One way to address this "bag of hurt" is through the Skype [iTunes link] app. If you don't already have the Skype app, download it -- it's a free download in the App Store. Next, you'll need to make sure that Skype stays online when the screen is locked. This is accessible via the Skype app preferences within the iPhone's main settings page. After this is enabled, the Skype app continues to run in the background and maintains a Wi-Fi connection even after the sleep/awake button is pushed -- or if it's set to automatically lock after a given time interval. Second, because Skype requires a Wi-Fi connection to make and receive calls, you'll also want to make sure that whatever cell phone dead zone you're at also happens to have a Wi-Fi connection. This workaround obviously isn't without its weaknesses. Assuming that most of those calling you would prefer dialing a phone number instead of your Skype user name, you'll likely need a separate phone number. One option is SkypeIn, which marries Skype to a real phone number. The service costs $18 for three months or $60 for a whole year. And if you happen to have a Google Voice phone number, directing your calls to your SkypeIn number is an option. Alternatively, you could forward all of your iPhone calls to said Skype number whenever you anticipate a cell phone dead zone -- say, before you enter your house, if you have bad reception there. This is accessible via the Phone preferences within the iPhone's main settings page. Doing this, you won't have to give out multiple numbers to your friends and family. One of the other drawbacks of this alternative is that while an audible indicator (a ringing noise) is present when you're receiving a call, a visual one isn't. In other words, you may need some cat-like ears to know when you're receiving a call. A seamless solution this is not, but it nonetheless provides a possible workaround until more cell towers are built in your area, or until a push-based solution is available for Skype. Readers, tell us what you're doing to remedy cell reception issues. Be it a do-it-yourself tin can signal booster or anything else, let us know what's worked for you.

  • BlizzCon 2009: What we're bringing

    by 
    Mike Schramm
    Mike Schramm
    08.20.2009

    We're spending our day traveling to BlizzCon, so we figured while we were still in the air, we'd let you in on a little trade industry secret: what we're bringing to the show. The gallery below offers you a look at just what it takes to turn out the kind of BlizzCon coverage we'll be bringing you this weekend -- the tech, the gear, and the, er, beverages.We're just hoping security lets us through with all of this stuff. Especially Alex -- oh sure, the hammer's fine, but that JCVD-endorsed caffeinated gum is the kind of thing that will get you pulled out of line. If he's not there in time for the meetup tonight, you'll know why.%Gallery-70540% BlizzCon 2009 is here! WoW.com has continuing coverage, bringing you the latest in Cataclysm news, live blogs, galleries, and reports right from the convention floor. Check out WoW.com's Guide to BlizzCon for the latest!

  • AT&T to go live with TerreStar sat phone services this year

    by 
    Darren Murph
    Darren Murph
    06.24.2009

    We've known that TerreStar Networks and AT&T Mobility were in bed together for quite some time, but evidently the honeymoon phase is finally reaching its logical end. Reportedly, the carrier is gearing up to go live with an extension of service that'll involve satellites and a pinch of luck, giving select customers the ability to roam between its GSM network and TerreStar's satellite network. If all goes to plan (we're not holding our breath, for the record), AT&T will begin to resell satellite service and phones soon after the bird is launched some 22,000 miles above North America on July 1st. Once perched, it'll provide coverage across Canada and the US, including the US Virgin Islands and Puerto Rico. There's no definitive word on pricing, but we're hearing that sat phone service will run around $1 per minute while hybrid handsets will go for around $700 (unsubsidized). Pricey, sure, but how else do you plan to phone home on your next visit to the Pitcairn Islands?

  • WoW Insider's BlizzCon coverage this Saturday

    by 
    Adam Holisky
    Adam Holisky
    05.15.2009

    BlizzCon tickets will be going on sale tomorrow, Saturday May 16th. While no specific time has been announced when they go on sale, there has been some conjecture. But it should be taken with a very small grain of salt.WoW Insider will be up and running from 8am EDT onwards tomorrow, bringing you everything as it happens. This includes posting and twittering the moment the ticket sales go up. For additional BlizzCon information, check out our recently released Guide to BlizzCon 2009. All the latest information will be kept there, and of course, right here on the main site when the news breaks.And if there are any ticketing problems... well, we'll be covering that too. Here's hoping for the best.

  • WoW Ladies in the spotlight

    by 
    Mike Schramm
    Mike Schramm
    04.28.2009

    Just a quick word of congrats tonight to our friends the moderators of the WoW Ladies Livejournal group -- their community has been spotlighted over on the Livejournal front page. Definitely some well-deserved recognition for one of the best sub-communities in World of Warcraft.The mods over there are ready to deal with the exposure, too -- though you can see over in this thread that they're a little "dazzled" by all of the new traffic, they've (as usual) got things well in hand. They've created a series of "Master Posts" to keep overflow on the channel to a minimum, and as you can see from their main page, they're taking the growth right in stride, still showing all kinds of interesting viewpoints on the game from their various posters.The WoW community is a gigantic one, but it's all of the little interrelated communities within it (from us here at WoW Insider to the theorycrafters on Elitist Jerks to all of the hundreds of WoW player blogs, each with their own little voice and insight) that really make it such a diverse and creative group. Good to see one of the best WoW communities out there spotlighted on a major mainstream site.

  • T-Mobile says it'll cover 200M pops in 3G by end of year

    by 
    Chris Ziegler
    Chris Ziegler
    02.17.2009

    Shoehorned in with its Samsung Memoir announcement today, T-Mobile has announced that it plans on covering 200 million Americans with its AWS 3G network by the end of 2009. That's up from "more than 100 million people" at the end of 2008, so even if you consider "more than 100 million" to be as high as 150 million, that's still a nice boost in HSPA coverage year over year. And considering that we're expecting a barrage of new G series (or at least one or two of 'em) to launch on T-Mob in '09, we'll take just as much 3G as we can get.

  • Just how bad is AT&T?

    by 
    Mat Lu
    Mat Lu
    02.13.2009

    The well-known tech blogger Om Malik has broken up with his iPhone. It seems that despite loving the iPhone itself, AT&T's shoddy service in San Francisco just wasn't cutting it. A couple of dropped calls during a phone interview was apparently the straw that broke the camel's back and Om traded his iPhone for a iPod touch plus a couple of phones from other carriers.That got me wondering. Just how much of a drag on the iPhone is the AT&T network? My service has generally been reliable here in the Twin Cities, but I have suffered problems when traveling. So how about it? How many of you have actually had to dump an iPhone because of the carrier?[via jkOnTheRun]

  • T-Mobile's data coverage maps now have added 3G flavor

    by 
    Sean Cooper
    Sean Cooper
    09.22.2008

    Check it out, from this zoom level Chicago's looking flush as far as T-Mobile 3G is concerned -- yeah, that's right, it seems they've gotten to a point where they're actually willing to show it off. We're betting T-Mobile's Android-based G1 announcement that's set for tomorrow was the impetus for this update, and we suspect we'll learn more about the network then. Feel free to put the site through its paces in your neck of the woods and let us know if you're one of the lucky places. Hit the read link to play with the map, but make sure you tick the "data coverage" option at the bottom of the page first.[Via SlashPhone]

  • NBC lays out 2008 Beijing Olympics coverage plans

    by 
    Darren Murph
    Darren Murph
    07.09.2008

    Just in case it didn't really sink in last August, NBC is gearing up to air 3,600 hours of Olympics coverage this year. Yeah, 3,600 hours. So, how are mere plebeians supposed to watch that much content? With a couple HD DVRs, you ought to have no troubles at all. Hailed as the "most ambitious single media project in history," NBC Universal will be broadcasting across seven different NBC networks: NBC, USA, MSNBC, CNBC, Oxygen, Telemundo and Universal HD, as well as NBCOlympics.com. Granted, this is speaking strictly of coverage here in the United States, but there's no denying that nations across the globe are doing their best to snatch up as much of the Games as possible. For a complete rundown of what to expect just under a month from now, bookmark the links below.Read - NBC announces Olympics plansRead - Coverage listings

  • Forum post of the day: Live(ish) Feeds

    by 
    Amanda Dean
    Amanda Dean
    06.29.2008

    I was kind of surprised when I found out how much of the World Wide Invitational was going to be broadcast live. I was bummed that I couldn't make it to Paris, but I'm grateful for all the coverage we've seen of the event. The production and distribution value of the live feeds have left a lot to be desired. The spotty video has frustrated many viewers. Zoff of EU-Twilight's Hammer took some time to vent about the specific issues with the streaming coverage. He feels that the stage is too large , and the camera angle makes it difficult to see much the event. The intense blue background doesn't help much either. One gripe I've heard over and over that the announcers are loud and annoying, with little grasp of the content they're discussing. Much of the rest of that thread debates the merits of using both English and French at the conference.

  • WoW Insider's coverage of the Worldwide Invitational 2008

    by 
    Mike Schramm
    Mike Schramm
    06.27.2008

    WoW Insider rocked it during BlizzCon last year, and we're prepared to bring you the same kind of coverage during the Worldwide Invitational in Paris this weekend. We've got folks on the ground blogging live (that's the view from the hotel room to the right there), we've got folks back here at WoW Insider HQ to keep an eye on the rumors and speculation, and we've got a whole host of information for you to browse through up already, so that you can know what's happening in Paris even before it happens.Our coverage of the opening ceremony will begin tomorrow, Saturday morning, at 5:45am Eastern (that's when it starts in Paris at 11:45am CEST). We'll bring you liveblogs of as many presentations and developer panels as we can, and all weekend, we'll be posting video of the event. Our correspondents have their eyes peeled for all of the Blizzard luminaries (Chris Metzen, Samwise, and of course that Warlock guy -- he's always at these things), so you'll see what we see. And what would an event be without swag?! We'll have lots of it, so even if you are in Paris, keep an eye out for us, and if you're not there, stay tuned afterwards -- you never know when we'll turn some con swag into a contest.It's going to be a terrific event. Look for some on-the-ground information later today, and be ready tomorrow morning to experience the WWI on WoW Insider, whether you're in Paris or anywhere else in the world. It's going to be a terrific event -- we can't wait! WoW Insider is on the ground in Paris at the Blizzard Invitational bringing you the big announcements and latest Wrath news as it happens. Check out our latest coverage!

  • Massively covers Dungeons and Dragons Online's Module 7

    by 
    Mike Schramm
    Mike Schramm
    06.03.2008

    DDO's Module 7 goes live today, and boy, if you're looking for information about it, you're in the right place. Massively has been covering Module 7 since before Module 6 dropped, and just in case you missed out on any of our great coverage, it's right here for your perusing pleasure. Live at Connect '08, we provided coverage of the DDO panel, including a first look at the Monk class Turbine released in this patch. Shortly after that, we chatted with the woman herself, DDO Senior Producer Kate Paiz, on what worked well with Module 6, and everything else they were planning in Module 7 and beyond. We covered "Monk Week" and the official Turbine events leading up to the game. Not only did we provide great original coverage, but we aggregated coverage from around the 'net, including other interviews with Ms. Paiz, as well as official info drops (and did you take advantage of your chance to grab the soundtrack?) And finally, Massively's got the dungeonmaster of all Module 7 previews, including the number one reason you'll want to roll a Monk, a look at the Gary Gygax shrine and the new midlevel content, the new high level instances and bosses, and even an exclusive video preview of what you'll see in Module 7 (which you'll find right after the break). We critted on the coverage of this new patch (going live today), and you get to be the one to claim all the loot. Before you sign in and check out Module 7 today, be sure to check all the links above and read about it here.%Gallery-23551%