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  • Facebook

    Facebook expands customer service tools in Messenger

    by 
    Rob LeFebvre
    Rob LeFebvre
    02.27.2018

    Google isn't the only one looking to improve messaging software to help businesses connect meaningfully (and profitably) with customers. Facebook just announced a new update to its own Messenger platform, which improves quick replies, expands on customer chat plugins and better customization tools.