fees

Latest

  • Comcast and Big Ten Network still can't come to terms

    by 
    Darren Murph
    Darren Murph
    02.10.2008

    Don't worry -- that feeling of déjà vu actually isn't just in your head. Going back as far as last June, you'll find disagreements between Comcast and Big Ten Network, and for whatever reason, those conflicts still exist today. Just days after we heard that BTN remained anxious to land a deal with Charter, a new report out of the Chicago Tribune asserts that wheels are still spinning between the network and Comcast. Reportedly, BTN President Mark Silverman was "optimistic" about inking an agreement last month, but here we are a month later without any sort of deal in place. Granted, Mr. Silverman still suggests that talks are continuing, but we're beginning to wonder how long it'll be before these friendly conversations lead to a bona fide business transaction.

  • How much money Blizzard is really making from 10 million subscribers

    by 
    Mike Schramm
    Mike Schramm
    01.24.2008

    An article on Playfuls.com (which I found via Incgamers) tried to take the news about Blizzard's ten million subscribers from earlier this week, and suss out just how much money they're making. They do what most people would do, which is multiply their $15 subscription rate per month times ten million, which would mean that Blizzard is raking in $150 million a month, or about $1.7 billion a year is gross profits.Except that's not right. Because while North American and European players pay about $15 a month, many Chinese and Asian subscribers don't pay monthly-- they pay hourly, at a much lower rate than what other players around the world pay. With 2.5 million and 2 million subscribers in North American and Europe respectively, Blizzard is still making $810 million a year (not to mention the cost to purchase the original game and the expansion pack, which at this point is probably negligible at this point given how much retailers like to take out) in those places. But that leaves 5.5 million players in other countries, and their payment plans aren't as rigidly defined.Of course, obviously these are all estimates as well, and they're gross, too-- you have to remember that Blizzard pays a huge group of people money to keep up content, customer service, promotion, and administration, as well as maintenance on what must be a huge number of servers (each realm has at least three or four servers running on it, for each continent and all the instances). And Blizzard has other income coming in as well-- licensing fees, fees from The9 (the company that actually runs WoW in China, and likely collects subscription fees there), transfer fees from players, and so on.Don't get me wrong-- Blizzard is still making a lot of net money on the deal, easily into the hundred millions. But it's not as easily as multiplying what you're paying by ten million, because that's just not the case.

  • Cellphone bill on the rise? Check your SMS charges

    by 
    Joshua Topolsky
    Joshua Topolsky
    01.23.2008

    If you've been paying attention to mobile carriers' SMS pricing lately (and something tells us you haven't) you'd be surprised to discover a fairly disturbing trend amongst providers: price hikes. Over the past year or so, nearly every major carrier in the US has raised their per-price cost of SMS messages, with Verizon and Sprint jacking up the fee from $0.15 to $0.20 a message, and AT&T and T-Mobile adding another nickel to their $0.10 charge. Of course, this trend of rising prices accompanies a major spike in the use of text messages amongst customers, with some surveys marking a 130-percent jump over SMS use since June 2006 -- and telcos are taking it to the bank. What's most insidious about the inflated costs is the fact that SMS data is particularly low-bandwidth, and analysts say that the price increases aren't related to higher operating costs -- these companies are simply gouging customers for a service which they have embraced. Companies say the hikes are meant to encourage customers to go for more expensive "bundles," though we're confident they won't mention it when your Mom uses more messages than her plan allows and unwittingly pays a few extra bucks on her bill -- that stuff adds up, you know?

  • Internet payment plan based on usage to be tested in Texas

    by 
    Chris Chester
    Chris Chester
    01.20.2008

    In a chilling bit of news for any net aficionado, Time Warner is reportedly planning to try out a new billing scheme where they would charge customers based on the amount of bandwidth they consume, instead of the more traditional flat service fee. According to the report on MSNBC, the measure is aimed at keeping the internet tubes clear of traffic caused by a small minority of "heavy users" who, while making up only five percent of total internet users, account for more than half of the total traffic. While bittorrent users are the most conspicuous target of this policy, gamers would most assuredly feel the pinch as well.What I find particularly striking about this announcement is that they are testing it out in Beaumont, Texas. Now, I can't say I know anything about Texas first-hand, because I've never had the privilege of visiting, but for some reason my intuition tells me that a town in southeast Texas between Houston and New Orleans isn't going to be the most connected area of the country. For all we know, their internet might very well be on a truck. It just seems like a bit of a sneaky tactic on the part of Time Warner to garner favor for a plan that will affect groups like gamers (and especially MMO players) disproportionately.[Via Guild Cafe]

  • Games Radar lists five things MMOs are doing wrong

    by 
    Samuel Axon
    Samuel Axon
    01.09.2008

    The following slipped through the cracks a few days ago, but like Lewis Black we're going back to it because it's worth a look. Games Radar ran a feature called "Saying no to the MMO," listing five evils embedded in the genre's culture and design that have really got to go.Read it for yourself, of course, but the five things include gold farming, elitist endgame content, unhealthy addiction, drab action-bar-and-auto-attack-based combat, and the continual bleeding of players' pockets via monthly fees and microtransactions.The genre needs an infusion of fresh ideas to progress, but Games Radar's list is controversial. For example, a lot of people like the elitist endgame content. But maybe raiding games don't need to go away; maybe there should be new (or old) types of MMOs with different philosophies, and maybe those MMOs could co-exist with the EverQuestian standards. It's food for thought.

  • Postal Service to Netflix: redesign your mailers or face fees

    by 
    Darren Murph
    Darren Murph
    12.07.2007

    You know those handy mailers that you've been sending back to Netflix for ages as you eagerly await the next few flicks in your queue? Apparently, those buggers have cost the US Postal Service a staggering $41.9 million in additional labor costs over the past two years due to their "nonmachinable nature," and if things aren't changed, it could cost 'em another $61.5 million over the next couple years. In a letter from the Inspector General's office, Netflix is being, um, asked to rework its mailers or face a $0.17 surcharge per envelope, and if such a fee was tacked on, it would reportedly decrease the outfit's monthly operating income per paying subscriber by a whopping 67-percent. Not surprisingly, it sounds as if Netflix will bite the bullet and redesign the problematic mailer if the USPS is serious about the charges, so feel free to keep an eye out for a design change in the not-too-distant future.[Via TechDirt, image courtesy of ABC]Read - Netflix may see mail surchargeRead - Inspector General's letter [PDF]

  • NCsoft picks up advertising partner for Dungeon Runners, Exteel

    by 
    Chris Chester
    Chris Chester
    10.25.2007

    NCsoft has raised the curtain on a new advertising deal with Double Fusion that will pave the way for new in- and around-game advertising in both Dungeon Runners and the as-yet-unreleased giant robot game, Exteel. Evidently, the idea is to open up new sources of revenue for these titles, where they were previously relying entirely on a small monthly fee charged to players for tiered services like voice chat, access to banks, and stackable potions.The specifics of this advertising-based approach remain cloudy. It's unclear whether players can continue to pay the optional monthly fee to opt out of the ads, or whether playing the free, advertising-supported version will now net you membership benefits. We support advertising as an alternative revenue stream in principle, as long as we don't start seeing billboards hawking deodorant in the middle of dungeons. Regardless, Dungeon Runners is a heck of a lot of fun for a free game (though the verdict is still out on Exteel), so we'll keep you posted on the specifics of this deal as it develops.

  • Paying your dues with guild taxes

    by 
    Mike Schramm
    Mike Schramm
    10.17.2007

    Now that guild banks are incoming to the game, what's missing from our little virtual economy system? Taxes! That's what Noplat suggests, anyway-- he says that now that guilds have a place to store up their own central banks, the next step is to require payments from guild members for various guild running costs.I'm not quite sure I agree-- most guilds don't require anything like this. The biggest costs I can think of simply involve raiding repairs, and not only is not every member of every guild involved with raiding, but repair costs aren't that big a deal anyway, especially with daily quests throwing out money for just a few minutes' work. There may be costs coming in the game (guild housing would obviously require a lot of money, and we still haven't been told how siege weapons might work in guild battlegrounds-- will we have to buy those?), but at this point, we don't really need guild taxes or membership fees.The closest thing my guild ever did to a membership tax is that they ask everyone to pay a few g to any engineer that drops a repair bot during a raid (to cover those costs), but considering how the new instances are set up, I haven't seen a repair bot need to be dropped for a long time anyway. Does your guild need enough money to require membership fees or taxes? And if so, for what? Potions?

  • Poll: Do you use a game card or a credit card?

    by 
    Mike Schramm
    Mike Schramm
    10.11.2007

    I'm very interested in seeing the answer to this one-- I have always used a credit card to pay for my account, just because it's all automatically done between Blizzard and my bank, and I don't ever have to worry if my account is all paid up. But I'm sure there are tons of people out there, like popsixx, who play from game card to game card, buying them one after another, or hoarding them up (from gifts or elsewhere), and putting them in when necessary.For the life of me, though, I can't guess which one would be more popular. There are definitely a lot of kids playing the game, and they'd use game cards for sure. But then again, most of the folks I play with are a little older and financially more stable, and more likely to use credit cards (or PayPal for that matter)So which is it? Game cards or credit cards? And feel free to tell us in the comments why you do what you do-- maybe there's some huge benefit to using only game cards that I haven't noticed yet.%Poll-4045%

  • Vizio modifies shipping rules in warranty

    by 
    Darren Murph
    Darren Murph
    08.05.2007

    Vizio may be known for its ultra-low cost LCD TVs and plasmas, but it's not surprising to find that the firm's warranty terms are less than attractive. Interestingly, a recent article has found that Vizio has actually tweaked its warranty so that shipping a faulty set back to the company becomes Vizio's responsibility rather than the users if the display in question is 42-inches or larger. Of course, this process isn't necessary if Vizio can repair the television on-site, but for units less than 42-inches, shipping it back for "a replacement" could cost the customer "hundreds of dollars." Granted, it's not shocking that mailing a heavy, unwieldy object is pricey, but you may want to think twice about snagging that under-42-inch Vizio if you've got a paranoid bone in your body. Check out the read link for the full details of the change.

  • EU to call out carriers not offering cheaper roaming rates

    by 
    Darren Murph
    Darren Murph
    07.31.2007

    Time's up, dear European carriers! If you haven't made known your plans to offer up cheaper roaming rates by now, you're about to be called out. Reportedly, the European Commission is readying a web site that would "include the names of operators from all EU countries, whether they have offered the Eurotariff, which kind of Eurotariff they have offered, and those who haven't done anything." Additionally, it was reinforced that the new rates were "not a recommendation, but a regulation," and that customers who were unable to receive their Eurotariff could take their operator to court. 'Course, we highly doubt the legal fees would make this approach worthwhile, but let's not forgot to point and laugh at the nonconformists when the telling site goes live.

  • Nearly 25% of iPhone buyers are AT&T newcomers

    by 
    Darren Murph
    Darren Murph
    07.17.2007

    We'll admit, we aren't shocked by the fact that nearly one-quarter of those who have purchased Apple's iPhone thus far are brand new to AT&T, and honestly, we're a tad miffed that the figure isn't a bit higher. Of course, those pesky (not to mention pricey) early termination charges are the likely reason that some 75-percent of iPhone buyers had already hitched their wagon to AT&T before, but a recent study carried out by American Technology Research noted that "a fair amount of customers were willing to pay high early cancellation fees to get out of their existing service contracts for an iPhone." Interestingly, the last mobile to command such a substantial amount of ship-jumping was Motorola's legendary RAZR, and we all know how well that turned out. Still, only time will tell if Apple has a similar hit on its hands, but judging by early reports, things aren't looking too bad at all for Cupertino.[Image courtesy of Mobilissimo]

  • XM Radio Canada introduces online radio fees

    by 
    Conrad Quilty-Harper
    Conrad Quilty-Harper
    03.03.2007

    In an oddly timed announcement considering all the confusion surrounding the XM hearts Sirius affair, XM Radio Canada is to introduce fees for the online contingent of its radio service. Previously, XM Radio Canada subscribers could access XM stations for free on a Mac or PC: from September 1 this year, it'll cost new subscribers $9.99CAD per month, with existing subscribers having to pay $1CAD a month until September 1 2008 when the fees will increase to the full $9.99CAD a month. At that point, existing subscribers will either have to pay $22.98 a month for the same service that they currently get for $12.99, or lose the ability to access XM online, bringing whole new meaning to Bernard Shaw's phrase "Progress is impossible without change." It's worth noting that XM Satellite Radio in the US isn't the operator of XM Radio Canada: XM Radio Canada is in fact a fully owned subsidiary of Canadian Satellite Radio Holdings Inc. (of which XMSR owns 23%) which owns an exclusive 15 year license to use the XM brand name. Hopefully none of the companies involved will feel the need to take out an ad campaign over this "addition," although we would obviously sympathize if any angry canucks do.[Via Orbicast]

  • 3 nixes foreign roaming charges

    by 
    Darren Murph
    Darren Murph
    01.19.2007

    Although providers around the globe have been doing away with those pesky roaming charges for some time now, not everyone has the luxury of yapping anywhere without a care in the world, but at least those loyal 3 customers out there can now. The newly-unveiled "3 Like Home" plan allows 3 customers to travel abroad and not face roaming charges when dialing out or receiving a call in a nation that 3 covers, which includes Hong Kong, Australia, Ireland, Sweden, the UK, Austria, Denmark, and Italy. Furthermore, SMS, video calling, and data services will be filed under the same principle, meaning no roaming fees altogether when using your mobile in a coverage area. Notably, the company states that users will still "face higher charges if they roam onto a non-3 network," but hopes that "the European Commission will be successful in reducing these wholesale charges, which will allow price reductions for customers roaming between different operators within Europe." We wonder if they can take a hint?[Via MobileBurn]

  • SingTones delivers instant karaoke ringtones, ensures humiliation

    by 
    Darren Murph
    Darren Murph
    11.09.2006

    If you're not fortunate enough to have access to KTF's ringtone-making stations, and think those Top 40 songs-turned-tones are just played out, how'd you like to hear your own screeching renditions blasting from your mobile? SingTones -- a new service / software designed to aid in the creation of karaoke ringtones -- allows users to purchase popular songs and then dub their own voice atop the music. By texting to buy or purchasing the track online, customers can then listen to the soundtrack, belt out the lyrics into their phone, and instantly receive a customized ringtone sure to elicit incredible amounts of embarrassment if used in public. SingTones charges a whopping £3.00 ($5.75) per song if ordered from your mobile, and £2.50 ($4.76) if purchased online, but tossing your ho hum vocals atop of your favorite tune can be accomplished for much less coin if you've got the necessary skills to whip up your own.[Via Pocket-Lint]

  • Verizon and BellSouth shamefully retract USF "replacement" fees

    by 
    Evan Blass
    Evan Blass
    08.31.2006

    In case you haven't been following the exciting world of telecom regulation lately (and really, why would you?), the FCC recently mandated that DSL providers no longer have to pay into the Universal Service Fund that's meant to subsidize rural and low-income phone service (and that may induce all kinds of pork-barrel spending, but that's a whole other story right there). Anyway, the elimination of this surcharge was supposed to be passed along to consumers in the form of lower monthly bills -- and many companies, including AT&T and Qwest, did just that -- but the sneaky suits over at Verizon and BellSouth decided to keep charging customers almost the exact same fee, though for different reasons. Verizon claimed that it had "developed new operating costs" in the previous year, justifying this so-called "supplier surcharge," while BellSouth began calling theirs a "regulatory cost recovery fee" -- even though the USF contribution regulation no longer existed. Both companies offered up some confusing doublespeak as to why these new, identical fees came into play at the exact same time that the USF fee was withdrawn; ultimately, however, pressure from consumers, the media, and the FCC forced them to retract the charges from customers' bills and issue credits where applicable. So in conclusion, we're really starting to see an encouraging trend here: first Dell implements a massive battery recall following tons of negative publicity, then Foxconn stops picking on those "slanderous" journalists in the wake of a massive public outcry, and now the telcos have been forced to mend their greedy ways after everyone got wise to their shenanigans. Therefore, that old adage actually seems to be true: a lot of the time, it's the squeaky wheel that really does get the grease.Read- Verizon's feeRead- BellSouth's feeRead- BellSouth cavesRead- Verizon caves

  • Verizon Wireless to end music download fee

    by 
    Darren Murph
    Darren Murph
    08.01.2006

    Now that the LG Chocolate has finally launched, Verizon has apparently figured out that charging $15/month for the privilege of visiting the V CAST Music store is probably not such a bright idea. In what appears to be an intentional simultaneous release with the Chocolate phone, V CAST Music is now free to browse -- sure to delight 2-inch-window shoppers everywhere. The monthly fee previously required to access the V CAST VPak, which allowed you to shop for tunes on your mobile, has been nixed. Now anyone with a "V CAST Music-enabled" device can download tracks to their cellphone at the current rate of $1.99/song (or $0.99 if downloaded to a Windows XP-based PC). The $1.99 downloads contain two songs: one for the phone and one for the PC, but songs downloaded directly to the PC can be transferred to the mobile free of charge (Verizon, making things easy?). While it might seem a tad ridiculous that such a fee was charged in the past, at least Verizon is headed in the right direction here, and who wouldn't be excited about having to "only" pay $1.99 for a single?[Via Mobiledia]