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  • AmazonWireless selling Samsung Captivate for a penny on contract

    by 
    Chris Ziegler
    Chris Ziegler
    08.24.2010

    This already happened to the Vibrant, but if you're in the market for a Galaxy S of one sort or another and you're more of the AT&T type (and you can't be bothered to do a little hacking), you might want to take a look at Amazon's mobile store right now where they've got the Captivate listed for a big, fat cent on a new two-year contract. Of course, Amazon (and other third-party wireless retailers) pull these stunts all the time -- and considering that AT&T is still charging $200 upfront for this thing, we love 'em for it.

  • Samsung Galaxy S sporting Gorilla Glass to protect that precious AMOLED

    by 
    Paul Miller
    Paul Miller
    08.24.2010

    Remember this horribly painful video? The Gorilla Glass protection on the Dell Streak is undoubtedly a selling point, and now Corning, the maker of said glass, has announced that the Samsung Galaxy S (which includes the Vibrant, Captivate, Fascinate, and Epic 4G in its brood) employs the same alkali-aluminosilicate glass shield. The glass is similar to the "helicopter windshield" stuff Apple uses on the iPhone 4, which was rumored to be Gorilla Glass at one point, and while neither tech is impervious to shattering, they certainly can take a beating -- but just try and do that pen stab torture test while we're not looking, alright? We don't have the stomach to witness another beautiful Android handset so roughly handled. PR is after the break.

  • Confirmed: Galaxy S unlock codes are stored in your phone, Vibrant capable of AT&T 3G

    by 
    Sean Hollister
    Sean Hollister
    08.22.2010

    Sure, the Samsung Vibrant's a T-Mobile device and the Samsung Captivate belongs to AT&T, but there's no longer any reason you can't swap them around -- all you need is a simple script and a USB cable to completely unlock your phone. A cracker-jack team at XDA-Developers discovered that Galaxy S unlock codes aren't kept in a secure remote server, but merely stored in a .BAK file on the device itself, which you find with a hex editor and key right in when inserting a new SIM card of your choice. We tested it out on both Vibrant and Captivate and were up and running in less than five minutes each time, and wonder of wonders, the Vibrant gave us a 3G data connection (with 2Mbps down) using an AT&T SIM. Sadly, we can't say the inverse for the Captivate, which pulled down standard EDGE speeds on T-Mobile, but this is already far more than the hacking community could have hoped for. The best part? None of this requires you to actually root the phone, and if you're worried about warranty you can re-lock the handset with the very same code. [Thanks, Brad] Myriam Joire contributed to this report.

  • Switched On: Gluts and glory

    by 
    Ross Rubin
    Ross Rubin
    08.21.2010

    Each week Ross Rubin contributes Switched On, a column about consumer technology. Before the mass adoption of smartphones in the U.S., many fretted that the heavy subsidization model was feeding a free handset model that would keep Americans hopelessly addicted to basic voice plans and phones optimized for them. The price consumers paid in relation to the value of the handset, it was argued, was hopelessly out of whack. This year, a string of successful smartphones have shown that an increasing percentage of U.S. consumers are willing to pay $200 for a flagship device. On the other hand, there's still ample evidence that price and value can remain disconnected. And the carriers aren't making it much easier. The smartphone surge has been driven in part by a desire to acquire the best and by a response to carrier advertising. However, a recent run-up in advanced smartphones have made it difficult to define a clear top of the line at many carriers, and carriers simply cannot promote them all with the same attention lavished on the iPhone or original Droid. Take the turn of events at Verizon, for example, which in the space of a few months has rolled out the Droid Incredible, Droid X and Droid 2, with the Samsung Fascinate in the wings. At least the first three have been all priced at $199, with strong precedent for the Fascinate coming in at that level. And while AT&T has been a bit more diverse in the operating systems of its recent spate of high-end contenders -- the iPhone 4, BlackBerry Torch and Samsung Captivate -- they too have all been priced at $199.

  • T-Mobile tells reps the Vibrant GPS update is 'coming soon'

    by 
    Chris Ziegler
    Chris Ziegler
    08.19.2010

    No word on what AT&T is communicating to its peeps regarding the similarly-afflicted Captivate, but it looks like T-Mobile fired off a communique to its sales reps in the past few hours letting them know that the Vibrant's update to solve its GPS woes is expected in September, echoing earlier an statement from Samsung. Interestingly, the reps are being told not to refer to the September guidance, but to instead rattle off a variant of Samsung's statement that says "the next few weeks" instead, presumably to give these guys some wiggle room in case it hits in August or -- perish the thought -- later than September. Keep your fingers crossed, folks. [Thanks, anonymous tipster]

  • Samsung says GPS is 'tested and validated' on Epic 4G, our testing agrees

    by 
    Chris Ziegler
    Chris Ziegler
    08.18.2010

    If you own a Galaxy S anywhere in the world or you're thinking of buying one, you're probably well-acquainted at this point with the GPS issues it's been suffering that prevent you from getting anything close to a precise lock on your location -- it might not be a deal-breaker for some, but for anyone planning on using their phone for turn-by-turn nav or fitness tracking (for instance) it's a big deal. Samsung's already committed to updating released versions of the phone in September, but what about the upcoming Epic 4G? Our testing suggests that it's functional -- Google Maps was able to give us extremely precise positions very quickly -- and a statement we've received from Samsung seems to corroborate that: "We have tested and validated both Network Assisted (indoor) and Autonomous (outdoor) GPS on the Epic 4G. With regards to Vibrant and Captivate, we are currently testing software updates which will optimize GPS performance. We expect to be able to make the updates available in September and will communicate more information and download instructions in the next few weeks." In other words, the Captivate and the Vibrant have the bug and will be fixed next month; the Epic, meanwhile, should be good to go when it launches on the 31st. Cheers to that, we say.

  • T-Mobile offering Vibrant for $99, if you're quick about it (update: one cent at Amazon)

    by 
    Chris Ziegler
    Chris Ziegler
    08.18.2010

    If the Vibrant's $200 price tag on contract was the only thing keeping you planted on the fence, you might want to head over to T-Mobile's interwebs right this second seeing how they're offering a one-day special -- $99, online only -- which makes it $100 cheaper than AT&T's Captivate and $150 less than Sprint's Epic 4G. Any way you slice it, that's a killer carrier-direct price for a high-end Android phone with a 1GHz core and one of the best phone displays we've ever seen... and remember, it includes Avatar, which means you're getting this for the price of a few Avatar Blu-rays. Yeah, that's the way to look at it. Update: Don't want to drop even a single Benjamin on T-Mobile's foremost Android? How's a penny sound? We're seeing the Vibrant for $0.01 (and two years of your life) right now at Amazon. [Thanks, Aaron and Kevin L.]

  • Samsung, it turns out, knows how to make a white Galaxy S

    by 
    Chris Ziegler
    Chris Ziegler
    08.18.2010

    That rumored white Galaxy S for Europe is looking closer to reality now that Samsung has announced a "Snow White" version of the M110S -- the particular flavor of the burgeoning Galaxy S series that it sells in its own backyard of South Korea. Notably, this puppy lacks the white bezel we'd seen in the European rumor, but regardless, it's still a whole lot paler than any version we've seen launch thus far. No word yet on what sort of space-age materials, science, and technology went in to getting this thing manufactured as of press time; if your interest is sufficiently piqued, SKT is the carrier you're going to want to hit up.

  • Samsung Galaxy S GPS-gate: two problems, not one (and what to do about it)

    by 
    Chris Ziegler
    Chris Ziegler
    08.17.2010

    You may have noticed the update on our Epic 4G review from yesterday where we lauded the fact that Samsung seemed to have fixed the GPS problem plaguing every other Galaxy S flavor released thus far, but it turns out there are actually two distinct issues. One has a fix -- sort of -- while the other is hopefully what we're going to get next month. Here are the two failure modes, based on what we know so far: "Use wireless networks" is now turned off by default, but even with it on, the phone may be slow or unable to determine even a rough location. Originally, we'd believed this was the only problem. Samsung tells us that it's a new Google mandate that Android devices be shipped with the "use wireless networks" option disabled, which means you're relying on traditional GPS alone to determine your location -- a lost cause indoors, in urban canyons, or under dense tree cover. Indeed, we discovered it was turned off on our Captivate, Vibrant, and Epic 4G after fresh hard resets, and there's no indication to the user that it's probably in their best interest to enable it; we're accustomed to being presented with the option during account setup on other Android devices, but it doesn't happen here. After enabling it from settings, we found that both the Captivate and Epic 4G were able to get our location with 1,000 to 1,500-meter accuracy practically immediately in Google Maps, though the Vibrant still never came through; it had the weakest signal of the three, which may have accounted for that (though it never dropped the signal altogether). The regular GPS circuitry and software aren't doing their job. Cell tower triangulation and WiFi location database services like Skyhook only take you so far -- at the end of the day, you still need to tune in to the birds a few thousand miles up to figure out precisely where you are. All Galaxy S models seem to be having trouble turning GPS reception into coordinates, even when the phone is able to see four or more satellites in view (four is the minimum you normally need for a precise, three-dimensional lock). In some cases, resetting the phone apparently helps, but it ceases to work again after a day or two of use. To our knowledge, none of the homebrew fixes out there have been able to solve this part of the problem perfectly and permanently. The Captivate and Vibrant are both affected by this one; we're not sure on the Epic, but we're working to nail it down. What this means for you: for now, simply make sure you have "Use wireless networks" checked in your Galaxy S's settings under the "Location & security" menu. It won't get you the most reliable, precise location you should be entitled to, but it's a start -- and next month's round of firmware updates should hopefully take us the rest of the way. [Thanks, Carl]

  • Epic 4G review

    by 
    Chris Ziegler
    Chris Ziegler
    08.16.2010

    Of the seemingly countless variants of the Galaxy S that Samsung's in the process of deploying around the globe, one stands out in a couple very unique (and important) ways: Sprint's Epic 4G. The Epic hangs on to a couple of the Galaxy line's most important characteristics -- namely the 1GHz Hummingbird processor and the 4-inch Super AMOLED display -- but adds in a sliding landscape QWERTY keyboard, support for the wickedly fast WiMAX network that Sprint shares with partner Clearwire, and a handful of other notable one-off customizations. We've already taken a look at two of the other US-bound Galaxy S models -- AT&T's Captivate and T-Mobile's Vibrant -- but it shouldn't take more than a quick glance at the Epic to tell you that this is a very, very different beast. Becoming just the second WiMAX phone released in the States (and the first with a physical keyboard), this is a pretty critical release for Sprint at a time when its subscriber count is just starting to pick up after several quarters of decline -- and making things even more interesting is the fact that Sprint's first WiMAX handset -- HTC's EVO 4G -- is simply one of the best phones we've ever reviewed. In other words, yeah, you could say that the Epic's got a lot to live up to. Is it up to the task? Let's find out.

  • Samsung commits to September updates for Galaxy S GPS woes

    by 
    Chris Ziegler
    Chris Ziegler
    08.13.2010

    AGPS capability on various versions of the Galaxy S -- including the Captivate and Vibrant released here in the US -- has been deeply hosed since launch, the apparent result of a bunk positioning server being used to associate towers to geographical locations. In practical terms, that's made apps like Google Maps nearly useless indoors and in urban canyons where line of sight to the birds up in orbit is dicey or impossible, and for European users where the phone's been out even longer, the wait's been an especially excruciating one. Fortunately, Samsung's finally come out with some concrete details on Twitter today, saying that updates are expected next month with "details and download to follow." No word for Euros specifically, but we imagine (er, make that "hope") they'll all be fixed around the same time.

  • Sprint's product development guru bolts from yellow pastures, heads to greener ones

    by 
    Darren Murph
    Darren Murph
    08.12.2010

    Look out, Sprint -- if you aren't careful, you might just end up pulling a Palm. Shortly after Dan Schulman, Sprint's prepaid business honcho, announced that he'd be leaving The Now Network for a position at American Express, product development guru Kevin Packingham has announced that he'll be packing out on Monday. The 39-year old is responsible for spearheading some of Sprint's most highly sought after products, namely the HTC EVO 4G and Samsung Epic 4G. He'll be leaving his Senior VP office in order to "run another company in Kansas City," but Sprint's remaining mum on what exactly that company will be. For what it's worth, a spokeswoman for the carrier confessed to the Wall Street Journal that the departures aren't a concern, and that "Steve Elfman, president of Sprint's network operations and wholesale business, and Fared Adib, vice president of product development and Mr. Packingham's lieutenant, will share oversight of product development."

  • Epic 4G coming August 31st for $249.99 on contract (updated)

    by 
    Ross Miller
    Ross Miller
    08.12.2010

    Like your Samsung Galaxy S with a slide-out QWERTY keyboard and a dash of WiMAX? Sprint's website has finally spilled the beans: the Epic 4G will arrive Tuesday, August 31st for $249.99 on contract (after $150 instant rebate and $100 mail-in rebate). Oddly enough, we've gotten a number of screencaps from readers who see an August 20th date, one that coincides with an upcoming Epic 4G promo we caught wind of, but the press release definitively lists the 31st. No way to pre-order at this point -- reservations begin Friday, according to the press release -- but feel free to sign up for reminders. Whew, glad that mystery's finally solved. PR after the break. Update: With Sprint now offering two Android-powered 4G smartphones, you're probably wondering, Epic 4G or EVO 4G? Fortunately, Sprint's got a video laying out the differences highlighting the Epic's Super AMOLED display, keyboard, Samsung Media Hub movie store (available post-launch), and DLNA to wirelessly send pics and video to other DLNA devices in the home. Check it out after the break. Update 2: Although reservations for in-store pickup aren't set to begin until tomorrow, we've been tipped on a reservation link intended for premier customers. [Thanks, Miguel] Update 3: You can also preorder at Radio Shack on August 13th -- with the purchase of a $50 gift card. [Thanks to everyone who sent this in]

  • Samsung shows off line of Galaxy S accessories, uses Fascinate to model them

    by 
    Chris Ziegler
    Chris Ziegler
    08.11.2010

    Now that Samsung's managed to deploy the Galaxy S far and wide across the globe (though we're still waiting for that Epic 4G and Fascinate, ahem), it's apparently high time for the company to start turning these bad boys into an ongoing revenue stream with a line of first-party accessories that should keep our pocketbooks empty for months to come. Pricing and carrier availability are still an open question, but all told, they're announcing a desktop dock that pairs with a dock-friendly app in the Market (pictured above), a windshield- and dashboard-mountable car dock, and a spare battery charging kit that includes a combo phone stand / battery charger, an extra wall charger, and the 1500mAh pack itself. You've also got a selection of protective cases and screen covers in your choice of regular, mirror finish, and privacy versions. If you bought everything, you'd probably come close to doubling your expense after having bought the Galaxy S itself, but accessorizing is all part of the fun, right? Interestingly, Samsung's shot of the car dock (above) seems to be the first official press picture of the Verizon Fascinate that we're aware of... so there you go. Follow the break for the full press release.

  • Samsung adds ISDB-Tb reception for Brazil's Galaxy S

    by 
    Chris Ziegler
    Chris Ziegler
    08.11.2010

    By and large, mobile TV services across the globe have rallied around DVB-H, T-DMB, and ATSC Mobile, but a couple strange (and very important) bedfellows ended up going a different direction: Japan and Brazil, both of whom use variants of ISDB-T. In Japan, the service is more commonly known as one-seg, and Brazil's localized version goes by the rather unwieldy ISDB-Tb. Got that? Good -- because Samsung's prepping yet another flavor of its Android-powered Galaxy S for the local Brazilian market, and the addition of an integrated ISDB-Tb tuner should be just what the doctor ordered to take advantage of that lovely 4-inch Super AMOLED display. It's got Android 2.1 (though Froyo should be in the cards) and most of the other features you're already accustomed to from other Galaxy S launches; one notable exception, though, is the addition of mobile hotspot capability, something that normal comes stock in Android 2.2. It's coming in September, apparently for a whopping 2,399 reals which works out to something in the neighborhood of $1,367 -- fully unlocked, we hope.

  • Samsung Captivate coming to Rogers 'soon'

    by 
    Chris Ziegler
    Chris Ziegler
    08.04.2010

    We'd figured the Captivate name was owned by AT&T, so color us surprised to see that the Galaxy S variant is finding its way to another carrier with the exact same branding and ID: Rogers up in Canada. Pricing and release date aren't being offered up yet, but Rogers says that "more details will be available in the coming weeks," so we're hoping (perhaps foolishly) that we can look forward to an August launch. More on this as soon as we have it.

  • Samsung Galaxy S coming in white?

    by 
    Chris Ziegler
    Chris Ziegler
    08.04.2010

    It looks like Samsung might be getting ready to do something that Apple's having an awful time with: produce a white version of its latest, greatest smartphone. GSMArena happened across a tiny, blurry image of a particularly pale Galaxy S on the website of Spain's The Phone House -- a Carphone Warehouse company -- where it's identified as an exclusive. In our experience, full-touch handsets almost always look dashing in white, and we'd expect no different of the Super AMOLED-equipped Galaxy; unfortunately, there's no indication (yet, anyway) that this'll launch anywhere else. Anyone care to fly to Spain with €500 in hand? [Thanks, Blazeitup123]

  • Where's the GPS fix for the Samsung Vibrant and Captivate?

    by 
    Chris Ziegler
    Chris Ziegler
    08.02.2010

    Though we admittedly missed it in our initial review -- this is the kind of thing you just expect to work -- we circled back and amended our look at Samsung's Captivate and Vibrant when we discovered that AGPS is completely busted. Not "sort of working," not "flawed," just utterly broken and non-functional; we waited minutes upon minutes without a location lock in our follow-up testing. AGPS is the kind of thing you don't miss until you don't have it, at which point you realize how woefully inadequate straight-up GPS alone is for mobile use when you're frequently (for some of us, nearly always) trying to locate yourself indoors, under a tree, or in the heart of an urban canyon. This isn't a low- or medium-priority fix -- this is something that Samsung, T-Mobile, and AT&T should've been working to get out immediately. Actually, let's step back a bit: this is a problem for which there's no reasonable explanation why it made it all the way to retail devices, and it raises concerns over just how well these products were tested (you might remember from our review just how many egregious examples of weird English we found, for instance). Put simply, all three of these companies should have these phones pulled from shelves until the problem's fixed, should be communicating tirelessly with customers and the press to make sure that everyone knows the status of the issue, and should have a fix available right this second. Android's ecosystem has proven just how important frequent, reliable firmware updates are, and Sammy's already working from a damaged reputation thanks to the Behold II debacle. Let's make this right, guys. [Thanks, Steve] Update: We've just received an official statement from Samsung on the matter: "Samsung Mobile is aware that under certain conditions, the GPS on our U.S. Galaxy S devices may not be meeting performance expectations. We are diligently evaluating the situation and will provide an update as soon as possible." Update 2: Several readers have pointed out that there are workarounds for the problem available -- we've got one linked in the More Coverage section below which points to an Android Central article. It's a good start, but not one that's practical for the average phone buyer, bearing in mind that most folks aren't power users (and, sadly, don't read Engadget Mobile). That still leaves the impetus on Samsung to get an official firmware update pushed out on the double.

  • Switched On: The Galaxy S paradox

    by 
    Ross Rubin
    Ross Rubin
    07.31.2010

    Most high-profile smartphones launch exclusively on one of the major carriers in the U.S. The Samsung Galaxy S, though, will come to market via all of them under different names, different industrial designs, and, in one case, with different input options. And yet, its screen's quality and size – big but not too big – will certainly make it a contender at all of them. But the handset will encounter anything but a level playing field in its respective portfolios. The Galaxy S will provide a good lab in which to study how much motivation to push a high-end portfolio device counts versus the muscle of having the largest subscriber bases but stronger handset competition. With the Galaxy S's lack of exclusivity already dampening some carrier enthusiasm for promoting it heavily, it appears as though the handset's impact goes down as the number of carrier subscribers goes up. Let's look at the universe of Galaxy S distribution.

  • Samsung confirms Galaxy S will get Froyo in September

    by 
    Tim Stevens
    Tim Stevens
    07.30.2010

    Wondering when the Galaxy S will be getting its own cup full of Froyo, the 2.2 build that every Google handset is screaming for? Samsung promised that an update would be coming not long after release, and now courtesy of the company's official UK Twitter feed we know it's due in September. At least, Samsung is saying it's coming in September. That company has shattered our little hearts before with its broken promises, and we'd sure hate to see it happen again.