Genius bar

07.02.12
Apple trying new Genius Bar layout
07.02.12

Apple trying new Genius Bar layout

IFO Apple Store has spotted a new trend in a few Apple Stores around the country: Apple is tryi...

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06.13.12
Dear Aunt TUAW: Retina MacBook Pro, buy now or wait?
06.13.12

Dear Aunt TUAW: Retina MacBook Pro, buy now or wait?

Dear Aunt TUAW, My brother is getting one of those devilishly good lookin' new Retina MacBook P...

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04.05.12
Dear Aunt TUAW: Did my wife just get a free upgrade?
04.05.12

Dear Aunt TUAW: Did my wife just get a free upgrade?

Dear Aunt TUAW, So my wife's 11-inch MacBook Air went into an Apple Store to get its screen rep...

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11.17.11
AT&T concept store uses iPads, iPhones for checkout
11.17.11

AT&T concept store uses iPads, iPhones for checkout

An AT&T concept store opening this weekend in the Chicago suburb of Arlington Heights aims...

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07.29.11
Hackintosh repaired at Apple Genius Bar
07.29.11

Hackintosh repaired at Apple Genius Bar

So, you're in Shanghai, China with your fake MacBook Air when it suddenly stops working. What d...

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01.10.11
Rumor: Best Buy stores to add more Apple products, get Genius Bars
01.10.11

Rumor: Best Buy stores to add more Apple products, get Genius Bars

An anonymous tipster who works at a Best Buy store let us know this morning that he was informed by...

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07.06.10
Proximity sensor woes caused by reflective ear canal
07.06.10

Proximity sensor woes caused by reflective ear canal

Following the recent release of iPhone 4 several of you reported an issue with the proximity sensor...

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07.02.10
Readers: How to get satisfaction from Apple support on iPhone 4 issues
07.02.10

Readers: How to get satisfaction from Apple support on iPhone 4 issues

Apple's rumored policy is to not give away the $29 bumpers to consumers, and DIY bumpers may not su...

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06.29.10
TUAW Brain Trust: iPhone 4 phone calls
06.29.10

TUAW Brain Trust: iPhone 4 phone calls

I have been having problems making calls on my iPhone 4. Whether at home or on the road, my signal s...

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