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  • FCC Responses: Apple's take on the GV apps mess

    by 
    Michael Rose
    Michael Rose
    08.21.2009

    The functionality allowing an app to replace Visual Voicemail with a separate service is neither novel nor categorically banned from the App Store, as this is already available in the YouMail app. The iPhone supports standard GSM codes for conditional forwarding of calls to third-party answering services, and YouMail's app works just fine for collecting and receiving voicemail on the iPhone. There are also third-party services that sync contacts for the iPhone. The SMS component may be a new wrinkle, and the 'takes over the iPhone' approach is certainly of concern... but none of that explains clearly what changed between the time the other GV apps were approved and the 'non-rejection' hold of the official app. Apple goes on to agree with AT&T that the carrier did not engage on any level regarding the GV apps. Question 4. Please explain any differences between the Google Voice iPhone application and any Voice over Internet Protocol (VoIP) applications that Apple has approved for the iPhone. Are any of the approved VoIP applications allowed to operate on AT&T's 3G network? Apple does not know if there is a VoIP element in the way the Google Voice application routes calls and messages, and whether VoIP technology is used over the 3G network by the application. Apple has approved numerous standard VoIP applications (such as Skype, Nimbuzz and iCall) for use over WiFi, but not over AT&T's 3G network. As we noted in some of our original coverage of the GV controversy, Google Voice is not a VoIP service in the same way that Skype or Gizmo are, since it continues to use the cell network for voice connectivity to the device. Apple's response to the FCC inquiry shows that they are on the same page. Apple developed a comprehensive review process that looks at every iPhone application that is submitted to Apple. Applications and marketing text are submitted through a web interface. Submitted applications undergo a rigorous review process that tests for vulnerabilities such as software bugs, instability on the iPhone platform, and the use of unauthorized protocols. Applications are also reviewed to try to prevent privacy issues, safeguard children from exposure to inappropriate content, and avoid applications that degrade the core experience of the iPhone. There are more than 40 full-time trained reviewers, and at least two different reviewers study each application so that the review process is applied uniformly. Apple also established an App Store executive review board that determines procedures and sets policy for the review process, as well as reviews applications that are escalated to the board because they raise new or complex issues. The review board meets weekly and is comprised of senior management with responsibilities for the App Store. 95% of applications are approved within 14 days of being submitted. If nothing else, this is a bit more transparency into the approval process than what we've seen before.

  • FCC responses are in: AT&T disavows any knowledge of App Store internal shenanigans

    by 
    Michael Rose
    Michael Rose
    08.21.2009

    Engadget got a copy of AT&T's response to the FCC inquiries, and to sum it up: the Death Star finds the FCC's lack of faith disturbing. The telecom giant says that it neither supported not opposed the Google Voice apps for iPhone -- in fact, Apple didn't mention the GV apps to AT&T, nor does Apple typically consult AT&T on App Store approvals. The Apple & Google responses are just coming in now. In a section of the letter that Engadget has posted, AT&T does acknowledge rare occasions where the company has consulted on app approvals with Apple -- but only where an app might be responsible for 'significant network congestion,' like SlingPlayer. Are we to assume from this that any telephony-related geldings or rejections (ahem, no Skype over 3G) are due to Apple acting completely on its own? That's a mite far-fetched, but with any luck we'll be seeing a similar letter from Apple shortly.

  • AT&T, Apple and Google respond to the FCC over Google Voice and the iPhone App Store

    by 
    Nilay Patel
    Nilay Patel
    08.21.2009

    Whoa -- we were just sent AT&T response to the FCC's investigation into the rejection of Google Voice apps from the iPhone app store, and Ma Bell isn't pulling any punches: according to the letter, AT&T "had no role in any decision by Apple to not accept the Google Voice application." That puts the ball pretty firmly in Apple's court, but it doesn't close the door on AT&T's involvement in App store approval shenanigans entirely, since the letter also says "AT&T has had discussions with Apple regarding only a handful of applications that have been submitted to Apple for review where, as described below, there were concerns that the application might create significant network congestion." Not only did that result in CBS and MobiTV killing the Final Four app's ability to stream video over 3G, it also explains what happened to SlingPlayer Mobile -- we'll see what the FCC says about that. Update: And here come Apple and Google's responses as well! We're digesting everything as fast as we can, we're going to do this semi-liveblog style after the break, so grab a frosty and dive in. Update 2: Okay, so we've read through all three filings and broken them down after the break. Our main takeaway? Apple's being pretty hypocritical by claiming on the one hand that the iPhone is at the forefront of a mobile revolution and then saying iPhone users can't figure out how Google Voice is different than the iPhone's built-in functionality on the other. Either your customers are paradigm-busting visionaries or they're not very smart at all, Apple -- you have to pick one. As for AT&T, well, it just seems like it's worried about its network above all else, and while we think it's ridiculous that it enforces the VoIP and SlingPlayer ban on the iPhone and not, say, Windows Mobile devices, we can see why the carrier would push those contract provisions hard. In the end, we're just hoping the FCC forces everyone involved to be more open and transparent about what they're doing and the deals they're making -- Apple's not necessarily exaggerating when it says these are entirely new problems, and whatever happens next will set a precedent for a long time to come.

  • FCC to look into Google Voice, iPhone debacle next week?

    by 
    Joseph L. Flatley
    Joseph L. Flatley
    08.21.2009

    The FCC's next open committee is on Thursday, and maybe -- just maybe -- we'll be able to get to the bottom of this whole "App Store / Google Voice rejection" mess. First, the committee plans to look into ways to "foster innovation and investment in the wireless communications market," issues related to "truth-in-billing," and exclusivity agreements between carriers and handset manufacturers, which critics say punish consumers in rural areas that the "big four" (Verizon, AT&T, Sprint, T-Mobile) don't serve. Also in the queue, according to Ars Technica, is the wireless open access docket, which will mostly be given over to Skype's inquiry into Apple's rejection of Google Voice for iPhone and its relationship to a "pending Petition filed by Skype to confirm a consumer's right to use communications software and attach nonharmful devices to wireless networks." And of course, all this goes down a few days after Apple, AT&T, and Google were required to respond to letters from the Commission inquiring about Apple's dissing the Google Voice app. If you've never had the opportunity to sit in one of these sessions, let us tell you -- they're incredibly exciting, fast-paced events. As always, the meeting will be broadcast live over Real Video -- hit the read link for details. [Via Ars Technica]

  • Engadget Podcast 158 - 08.07.2009

    by 
    Trent Wolbe
    Trent Wolbe
    08.07.2009

    The gang's all here, folks! Yes, it's been a rough couple weeks apart, but Josh, Paul, and Nilay have finally managed to reunite, and Engadget Podcast 158 is the happy result. Join the boys as they take Apple to task for its recent App Store shenanigans and the dismissal of Eric Schmidt from the board of directors, pick apart the Windows 7 upgrade matrix, and then shift into cruising gear for a run to The Shack and some quick thoughts on a trio of new cameras. Yeah, it's good to be back. Hosts: Joshua Topolsky, Nilay Patel, Paul Miller Producer: Trent Wolbe Song: Ruby Soho Hear the podcast 00:02:20 - FCC queries AT&T, Apple on Google Voice iPhone app rejection 00:03:10 - Google's Eric Schmidt resigns from Apple board over "conflict of interest" 00:12:40 - Phil Schiller says Apple didn't censor a dictionary. 00:35:15 - Official Windows 7 upgrade chart is ridiculous 00:45:20 - The Shack! Radio Shack's current bid for relevance 00:52:43 - Nikon Coolpix S1000pj projector-cam beams into reality along with friends 00:59:28 - Kodak Zi8: Kodak Zi8 impressions: surprising functionality, but it's still a pocket camcorder 01:04:38 - Sony Party-show dock: Sony's Party-shot dock snaps incriminating Facebook photos while you drink Subscribe to the podcast [iTunes] Subscribe to the Podcast directly in iTunes (enhanced AAC). [RSS MP3] Add the Engadget Podcast feed (in MP3) to your RSS aggregator and have the show delivered automatically. [RSS AAC] Add the Engadget Podcast feed (in enhanced AAC) to your RSS aggregator. [Zune] Subscribe to the Podcast directly in the Zune Marketplace Download the podcast LISTEN (MP3) LISTEN (AAC) LISTEN (OGG) Contact the podcast 1-888-ENGADGET or podcast (at) engadget (dot) com. Twitter: @joshuatopolsky @futurepaul @reckless @engadget

  • Video: Josh talks Apple on G4's Attack of the Show

    by 
    Ross Miller
    Ross Miller
    08.03.2009

    In case you missed it, our fearless leader Joshua Topolsky made a guest appearance on tonight's Attack of the Show, waxing intellectual with host Kevin Pereira about Apple's recent handlings with Google Voice, Eric Schmidt, and of course discussion on the dual uni-powered tablet -- you'll see what we mean. Video after the break.

  • More red meat for the FCC to chew on with AT&T and Apple

    by 
    Mel Martin
    Mel Martin
    08.03.2009

    Reflecting on my last post -- and how unbelievable the AT&T statement was that they have nothing to do with what gets approved in Apple's App Store -- convinced me I needed to refresh my dimming memory banks.Remember all the flames about whether Skype would come out for the iPhone last year? Then, at the 2008 conference last year, none other than Steve Jobs told the assembled multitudes that he would love to see a VoIP application for the iPhone as long as it used Wi-Fi and not the cellular data network. That, of course, was designed to protect AT&T, and while AT&T might not have insisted, Jobs knew he couldn't allow a full version of Skype or any other similar voice client.That caused the internet advocacy group Free Press to complain to the FCC, but nothing really happened. Now there is a new president, with a different view of net neutrality than that held by the Bush Administration. There's a new FCC Commissioner as well, Julius Genachowski.I would expect this whole area of restricting freedom of access to be a big issue in the coming weeks and months. We may not hear what answers Google, AT&T and Apple give to the FCC queries right away, but they'll likely leak out eventually.We may yet see some changes in some of these restrictive policies and more competition among cell phone providers and carriers. That benefits just about everyone. Perhaps the fight over crippled or banned apps like Skype, Google Voice and the SlingPlayer for iPhone has ignited a debate that could finally change things.

  • It's the Feds! FCC quizzes Apple, AT&T and Google about Google Voice apps

    by 
    Joachim Bean
    Joachim Bean
    08.01.2009

    Earlier today, the FCC (Federal Communications Commission) sent out letters to Apple, AT&T and Google, readable here [FCC's letter to Apple, to AT&T & to Google] asking each company about its involvement in the Google Voice app rejections. The agency is asking Apple to explain why the Google app was rejected and the third-party apps removed, if any VoIP apps have been approved, and whether there are general rules and regulations covering application approvals (something many developers would also love to know). It's worth noting that none of the Google Voice apps are VoIP (voice over IP) applications in the traditional sense, as they rely on the cellular carrier's voice network to handle calls, so it's not clear if the FCC understands this or if the agency is heading down a blind alley on this particular topic.To Google, the letter asks if any other Google apps have been accepted in the store (we know there are a few), whether Apple explains the rejection process or the reasoning behind the treatment of Google Latitude, if there are other ways to use Google Voice on the iPhone (again, a somewhat naive question, as the service works fine via touchtone commands and Mobile Safari), and lastly and most intriguingly, what the app approval process is for Android applications (should be a short answer: "C'mon in, the water's fine!").Finally, the agency is asking AT&T how the carrier was consulted on this decision, if any VoIP applications are running on their network (again, missing the point, since GV ≠ VoIP -- more relevant that there are BlackBerry apps for Google Voice that are happily on AT&T handsets), and whether AT&T can provide a list of rejected applications on the store while detailing the role it plays in approving possible 3G-enabled services like Sling. The FCC has given the three companies until August 21 to respond to their letters; while the overall scope of the questions betrays quite a bit of agency unfamiliarity with the workings of the Google Voice service and the App Store, any movement toward openness and clear answers is positive. Hopefully, these responses will offer some insight into the story of this whole mess that has given everyone such indigestion over the past week. [via Engadget, links to FCC via BusinessWeek]

  • FCC queries AT&T, Apple on Google Voice iPhone app rejection

    by 
    Ross Miller
    Ross Miller
    07.31.2009

    digg_url = 'http://digg.com/apple/FCC_queries_AT_T_Apple_on_Google_Voice_iPhone_app_rejection'; Yeah, we're pretty much all peeved by Apple suddenly ejecting all traces of Google Voice from the app store, but now it looks to have drawn the ire of the Federal Communications Commission, as well. According to a report from The Wall Street Journal, the agency has sent out three letters, one each to Apple, AT&T, and Google. To the latter company, it asked for a description of the Google Voice app and whether previous Google apps have been approved for the store (it has, but that's another interesting story). To Cupertino, it's asking the phone manufacturer to explain itself over the sudden exorcism and what involvement, if any, AT&T had in this decision. The report doesn't make a direct indication of what the letter to the carrier said, but we can imagine it's similar to what Apple got, plus some doodles at the end of a stick figure letting out an exasperated sigh. In a statement today, FCC Chairman Julius Genachowski said it "has a mission to foster a competitive wireless marketplace, protect and empower consumers, and promote innovation and investment." Hey Julius, while you're at it, can you see about Skype and Slingbox for us, too? Thanks. Update: TechCrunch has published the three letters sent out, all very interesting reads. The FCC asks Apple specifically if any approved VoIP apps are allowed to be used over AT&T's 3G network, and more generally what are the "standards for considering and approving iPhone applications" and more details into the approval process. It also asks for the contact information of all developers of rejected Google Voice apps, presumably for further investigation. In the Google letter, it seems to be asking if Voice will be able to be utilized in any capacity over the web, without inclusion in the iTunes store. Unsurprisingly, a number of questions to Apple and AT&T concern the carrier's involvement in which apps or types of apps get rejected. All companies have until August 21st to respond and can request confidentiality on all or portions of their response. Update 2: AT&T spokesman Brad Mays has sent us a statement denying any involvement in the app store process: "AT&T does not manage or approve applications for the App Store. We have received the letter and will, of course, respond to it," he says. That said, its involvement in Slingbox's rejection certainly does raise some eyebrows here.

  • Hands on (a little late) with GV Mobile for jailbroken phones

    by 
    Erica Sadun
    Erica Sadun
    07.31.2009

    After writing about the GV Mobile situation on TUAW the other day, a helpful TUAW reader sent me a Google Voice invite (thanks Ian M! You rock!). I set up my account, hopped over to a jailbroken 3.0 iPod touch and downloaded a copy of the software via Cydia. I then copied it off the touch via sftp, signed it with my developer credentials and installed it through iTunes on a non-jailbroken iPhone to see what I'd been missing. GV Mobile offers a pretty nice feature set. You can use it to set your Google Voice preferences, such as your preferred phone, so that when calls come through the right phone rings. That's an awesome feature on-the-go. Yes, the same option is available at the Voice website, but I really like the simple interface GV Mobile offers to switch that number with just a couple of taps. You can dial directly from the app out to other phones. You still use your AT&T minutes but you avoid having to navigate through the Google Voice command interface. When the call is over, you return to the application. The SMS and voicemail features are also very nice, each offering a dedicated screen and easy to use interfaces. A lot of design thought went into the program and it shows, especially in these two options. Unfortunately, since the application was ported for a jailbreak install, it would no longer remember my user credentials between sessions. Be aware this approach works fine for review but isn't meant for a day-to-day bypass of the App Store, unless your Google username and password are trivial to type over and over again. Despite the excellent number setting, SMS, and Voicemail features, I felt that most of the application features really needed to be integrated at the OS level, which they presumably will be in Google Chrome or Android. Apple provides its own OS-level telephony system and using this app for outgoing calls really felt more like work than time savings. Yes, the outgoing International rates are superb on Google Voice and the connection quality far exceeds that of Fring's SIP-based services or Skype's iPhone app. That said, I think the application could have benefited from a greater focus on the SMS/voicemail features with the telephone portion being pushed back in prominence. The program does exhibit a few minor quirks. For example, when I tap on the call history tab, I'd prefer that it gave me a button to load that history from Google Voice rather than do so automatically and trap me, especially when I meant to hit another tab. All said, I really did enjoy using GV Mobile. I think it has good functionality and must have been a really good App Store offering, while it was there. If you do have a jailbroken iPhone system to test it on, it's certainly worth a spin. And if you find you use it, the application is donationware.

  • Engadget Podcast 157 - 07.31.2009

    by 
    Trent Wolbe
    Trent Wolbe
    07.31.2009

    Another quiet week, podcast fans -- but we were still excited by a few new toys, like the new Creative Zii EGG, the Kodak Zi8, and the Nikon D300s. We also spent some time with the new Sony Walkman X-series, which got us thinking about Sony's fortunes in this brave new world and how the company might need to change -- and speaking of change, both Apple and Palm need to rethink some of their current policies. Oh, and to top it all off, the Wall Street Journal totally whiffed that Apple-at-CES story, and we've got the scoop on how our old friend Ryan Block laid some truth on things. Hm, maybe it wasn't such a quiet week after all. P.S.- Just Josh and Nilay this time, but we promise the whole band's getting back together soon. Hosts: Joshua Topolsky, Nilay Patel Producer: Trent Wolbe Song: Bohemian Rhapsody Hear the podcast 00:02:56 - Creative debuts Android-powered Zii EGG for developers and OEMs 00:15:26 - US Sony Walkman X-series unboxing and hands-on 00:29:22 - Kodak's 1080p Zi8 HD pocket camcorder in hand 00:34:45 - Nikon D300s officially announced -- 720p/24 movie mode with autofocus and mic input 00:40:24 - Google Voice iPhone app rejected, current GV apps lose connection with iTunes 00:45:25 - Unofficial Google Voice client for Palm Pre makes the scene 00:51:50 - Editorial: Palm, iTunes, and the ties that don't bind 01:04:35 - WSJ: Apple going to CES 2010. Reality: Nope. Subscribe to the podcast [iTunes] Subscribe to the Podcast directly in iTunes (enhanced AAC). [RSS MP3] Add the Engadget Podcast feed (in MP3) to your RSS aggregator and have the show delivered automatically. [RSS AAC] Add the Engadget Podcast feed (in enhanced AAC) to your RSS aggregator. [Zune] Subscribe to the Podcast directly in the Zune Marketplace Download the podcast LISTEN (MP3) LISTEN (AAC) LISTEN (OGG) Contact the podcast 1-888-ENGADGET or podcast (at) engadget (dot) com. Twitter: @joshuatopolsky @futurepaul @reckless @engadget

  • Yeah, there's an app for that. But for how long, and at what cost?

    by 
    Michael Jones
    Michael Jones
    07.30.2009

    With the recent kerfuffle surrounding the removal and rejection of Google Voice apps from the App Store, many developers are beginning to question the trust they have placed in Apple to provide them with a reliable system for developing and distributing applications.Generally, the major hurdle associated with iPhone development is getting approved by Apple. It's no secret that this process is often quite frustrating, and sometimes downright arduous. Developers often wait several weeks without any response before they are suddenly rejected, and then they must make the requested changes (if possible), resubmit their application, and again wait for a response. But once they have put your app through the paces, and presumably have double and triple checked to ensure that you have complied with the terms, you're safe, right? Your hard work has paid off, Apple has accepted your app, and now you can move on.Wrong. As the developers of GV Mobile and VoiceCentral recently discovered, Apple can take an app that was previously given the all-clear, decide that it now duplicates native functionality of the iPhone, and yank it from the App Store in a matter of minutes. Needless to say, there are some serious flaws in this process. First, the functionality provided by both of these apps isn't actually provided by the iPhone, so there's really nothing to duplicate, unless Apple is going to start expecting developers to predict future features and avoid duplicating those too. Then you have the fact that the feature sets provided by the apps and the iPhone itself have not changed since Apple approved them in the first place, so if they truly are duplicating native functionality, they should have been rejected from the start, not months after they were approved.Now one might also argue that some features offered by Google Voice do overlap with the iPhone, such as the SMS and voicemail functions, although contrary to popular belief, Google Voice is not a VoIP service and doesn't really compete against AT&T. But even if you concede that point to Apple, couldn't they just ask the developers to remove those features and resubmit? What about the other apps -- like Skype, TextFree, or iCall -- that offer similar feature sets, are they going to disappear too? And if AT&T is really responsible for this, as has been suggested previously, why was the app pulled from the App Stores of other countries? Why not just honestly tell the developer that the app is being pulled at the request of the carrier?

  • Unofficial Google Voice client for Palm Pre makes the scene

    by 
    Nilay Patel
    Nilay Patel
    07.29.2009

    Google Voice might have just been unceremoniously thrown out of the iPhone App Store, but that doesn't mean development isn't racing forward on other platforms -- say hello to dkGoogleVoice, an unofficial client for the Palm Pre. Yeah, it's buggy and has a bare-bones feature set, but hey -- it exists, and it's only going to get better. Can't say that about your little phone, can you Steve?[Via PreCentral]

  • Google Voice app GV Mobile ported to jailbroken iPhones, web app version in the works

    by 
    Ross Miller
    Ross Miller
    07.28.2009

    So well-mannered, straight-laced iPhone users got a pretty big slap in the face yesterday by way of Apple's (and AT&T's, no doubt) total Google Voice rejection. Looks like jailbreakers are picking up the pieces, as GV Mobile developer Sean Kovacs -- whose app was in the iTunes store for some time before being yanked yesterday -- has ported the Voice client over to Cydia free of charge, although donations are gladly accepted. Even more interesting, but less concrete, Kovacs said he was already working on a web app version, possibly for submission to Palm's app catalog. No word on the fate of GVdialer, an app that was also unceremoniously pulled, but we wouldn't be surprised if it followed in similar footsteps. Read - GV Mobile now on Cydia Read - Sean Kovacs on Twitter

  • Google Voice iPhone app rejected, current GV apps lose connection with iTunes

    by 
    Ross Miller
    Ross Miller
    07.28.2009

    Perhaps the big G spoke too soon when it said its new Google Voice service was coming to iPhone. First, GV Mobile developer Sean Kovacs relays a phone call he had with Apple where he was notified of his app being removed from the iTunes store for duplicating built-in iPhone features -- an app that was originally and purportedly approved by Phil Schiller himself. Next out the door was GVdialer, and if you thought that was all bad, now comes word that Google's official Voice app was flat-out rejected by Cupertino. Now it's hard to say with certainty who's to blame for these app rejections, but a good many fingers are pointing to the cellular carriers -- and given AT&T's previous statements about the SlingPlayer app, it's hard to argue with that. For its part, the company hinted at finding a workaround via web apps, much like they did when Apple gave Latitude a cold shoulder -- but doesn't that feel just a little 2007? [Via AppleInsider] Read - Official Google Voice App Blocked from App Store Read - GV Mobile is getting pulled from App Store Read - Sean Kovac's Twitter status on Schiller

  • GV Mobile and Voice Central pulled from App Store

    by 
    TJ Luoma
    TJ Luoma
    07.27.2009

    Update: The official Google app is apparently not going to be released either. Earlier today, iPhone developer Sean Kovacs posted on his blog that his Google Voice client, GV Mobile, is getting pulled from the App Store due to "duplicating features that the iPhone comes with (Dialer, SMS, etc)." Kovacs says he received a call from an Apple staffer, who "wouldn't send a confirmation email either - too scared I would post it." The app still appears in the App Store, but when you attempt to purchase it you will be told "The item you tried to buy is no longer available." We've also heard that Voice Central (another Google Voice application) is similarly no longer available for purchase. There has been speculation that Google is preparing its own iPhone app for Google Voice, however, in light of the news that Apple 'requested' that Google make Latitude a web app instead of a native app "in order to avoid confusion with Maps on the iPhone," I wonder if we are unlikely to see such an application from Google. MailWrangler, a native Gmail client for the iPhone was also rejected from the App Store because the "application duplicates the functionality of the built-in iPhone application Mail without providing sufficient differentiation or added functionality, which will lead to user confusion." As a heavy duty user of Gmail, I've wished for MailWrangler from the beginning. Sure you can use Gmail through Mobile Safari -- as you can use Google Voice -- but as Apple soon learned after trying to convince users and developers that web apps were all we needed, there are certain things which a native application makes much easier. GV Mobile is a very popular application for using Google Voice on the iPhone. Apple's own phone application is great, but for Google Voice users, a native application was a nice thing to have. I'm not sure why Apple keeps insisting that users would be confused by apps which do similar things (How many different applications are there which duplicate "Notes" functionality?), but a greater concern is the idea that a developer can work on an application, have it released to huge success, and then have Apple turn around and yank it from the App Store. This in loco parentis attitude from Apple hurts iPhone users and developers alike. Developers like Fraser Speirs have stopped developing new applications for the iPhone and he's not the only one. (Fraser's post on Twitter was how I heard how I heard about GV Mobile being pulled from the App Store.) I hope these are growing pains that Apple and the App Store will leave behind. Users who seek out, find, download, and install 3rd party applications are unlikely to be "confused" by the "duplication" of functionality. The fact that they sought them out is evidence that they found something lacking from the applications that Apple offers. The App Store is wonderful, except for the parts of it which are terrible; namely, the review process (which takes too long and rejects too many apps) and the removal of applications which do no harm and which have been released for some time to great success. UPDATE: The developers of Voice Central had an interesting conversation with Apple. Mostly involving the word "can't."

  • VoiceCentral integrates Google Voice with the iPhone

    by 
    TJ Luoma
    TJ Luoma
    07.16.2009

    If you're one of the lucky ones to have scored an invite to Google Voice, check out VoiceCentral. It's a very slick application which integrates well with the iPhone, making it possible to make calls through your Google Voice (or GrandCentral) account. Why would you want this? My primary reason for wanting an application for GV is so that I can make calls and have my Google Voice number appear on the Caller-ID. VoiceCentral makes this a simple process. When you first install the app, it asks you to select your iPhone number on the Settings page. When you make a call through the app, it happens in two steps: 1) your iPhone rings (this is Google Voice's servers calling your iPhone), 2) your call is connected. Why is this important? If you end up leaving a message for whoever you are calling, their voicemail system may give them the option to call you back at the number you called from. Our landline phones also make it easy to return calls from the caller-ID list. As a Google Voice user, I want those calls to go to my Google Voice number, not my iPhone. If you're a fan of Google Voice, you know that having a central place for all of your voicemails is great. Google Voice will transcribe those voicemails (my favorite feature, although sometimes having a computer try to decipher my friend's "late weekend night" messages does lead to some interesting "translation issues"). VoiceCentral will let you access not only those voicemails (in a style very similar to iPhone's own Visual Voicemail) but if you tap on the arrow, it will also show you the transcription. You can even read the message without listening to it, which is especially handy for checking messages when you are in a meeting, a movie theater (oh, like you've never!), or anywhere loud enough that you might not be able to hear it. The transcripts can also be copied (on iPhones running OS 3.0 or later, of course) and pasted into notes or emails if needed. As you'd expect, VoiceCentral also integrates with your existing iPhone contact list, and there's also a keypad which allows you to make calls or send SMS. The "Send SMS" feature has had some issues, but Riverturn has a newer version which fixes the problem. As you are no doubt used to hearing by now, they are waiting on Apple to approve the newer version. It's also important to note that there is no way to designate any application except the built-in Phone app as the default, so any phone numbers which you tap from email messages or web pages will open in the built-in app, rather than in Skype or other telephony apps. Google appears to be readying its own GV iPhone app for release, although it hasn't made it into the App Store yet. Anyone familiar with the approval process knows that could mean it is hours, days, or weeks away from being released. The Blackberry and Android apps are already available. Is $2.99 [iTunes Link] too much to spend on an app when there may be a free alternative right around the corner? Not for me. In fact, the only thing which keeps this app from replacing the native Phone app on my dock is the lack of a "Favorites" tab, which I use for nearly all of the outgoing calls I make on my iPhone.

  • Google Voice apps now live on Android and BlackBerry, iPhone en route

    by 
    Chris Ziegler
    Chris Ziegler
    07.15.2009

    There have been pretty decent unofficial hacks to get Google Voice fully functional on a variety of mobile devices for a while now, but Google's finally taking the next logical step in its world domination strategy by releasing totally 100-percent legit first-party apps for a couple key platforms today -- BlackBerry and, of course, its own Android. As you might expect, the app lets you make calls and send texts through your Google Voice number (great for taking advantage of its mega-low international rates) and integrates with the service's excellent visual voicemail and voice transcription service. iPhone is on the way, but for now, the BlackBerry build should be hitting a pretty wide, interested demographic -- now about those Google Voice invites, eh?

  • Hack: use Google Voice to add visual voicemail to your G1, Dream, or Magic

    by 
    Chris Ziegler
    Chris Ziegler
    06.29.2009

    With home screen widgets, an on-screen keyboard, great notification management, and hands-down the best Gmail experience of any platform, Android 1.5 finally makes it easy (or easier, anyway) to love Google's foray into the mobile world. Of course, if you're coming from an iPhone -- as some users inevitably will be -- there are a few features that'll be sorely missed as you make the transition. For us, a biggie was visual voicemail, and after a little trial and error, we found a cool way to add it into our device without even leaving the Google ecosystem -- and even better, it's totally free. Head on over to Engadget Mobile to find out how to do it.