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Officers' Quarters: PDA
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available this spring from No Starch Press. Everyone seems to have their own opinion about public displays of affection (PDA). What's acceptable to some may be scandalous to others. What makes one person feel awkward may make someone else jealous and yet a third person happy for the lucky couple. This week, one reader is facing a PDA outbreak in guild chat. Hi Scott, First off, I really like my guild and everyone in it. We all get along (as much as it is possible) and I've had some great laughs as well as some intense fun. We do guild events, we all know how far to go in guild chat, and so on. However, a problem is arising from the relationship between a guy and a girl in the guild. They are both long-time members, but have recently hit it off and have gradually become more and more smitten with each other. This has happened before and never been a problem, but due to the extremely charismatic nature of the couple, they are having a negative effect on the guild chat.
Officers' Quarters: Not an officer
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available this spring from No Starch Press. Who deserves to be an officer? Guild leaders struggle with this question quite a bit. It comes down to this question: In your guild, does the officer rank exist to reward players or to give them responsibilities? In other words, what is the purpose of the officer rank? Later, I'll talk about the two most common purposes. But first, this week's e-mail comes from a player who feels he deserves a promotion to officer. Hey Scott, I've been playing with a group of people for five years now. We've stuck together as a guild for most that time, though we've moved from tag to tag over the duration. I left WoW for a short period while I moved across the country and upon my return found the guild I had been in was disbanded and we had merged with another guild. No big deal, we've done it before. I was an officer in the old guild, but was not promoted to officer status in the new (too many officers, not enough members, etc.). Again, no big deal.
Officers' Quarters: PUGs are people too
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available this spring from No Starch Press. As Wrath of the Lich King winds down, interest in the current raiding scene will wane. Members will play less, attend less, or even quit the game until the next expansion draws them back in. More and more guilds will have no choice but to invite PUG players to fill their remaining slots. When PUGs join your raid, loot can become an even more sensitive issue. This week, one player is fed up watching PUGs win loot over fellow guildies. /salute I'm writing to you Scott to request assistance or advice with an issue i seem to be having. I'm the offtank for my 10 man ICC guild, we only have 1 wing down, but we are extremely casual. Usually during our runs we will take 1-3 pugs with us as not everyone who signs up for a raid makes it. Here is where my issue comes in. The pug's get to roll on the gear that we guildies have been bashing our heads into a wall to get for the last month, and they WIN!! The GL/RL just hands it right on over like it's a piece of candy. I'm tired of it Scott and I don't know when to put my foot down as an officer and say "enough is enough" and "It's time for a change".
Officers' Quarters: Rolling like jerks
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available this spring from No Starch Press. Ah, the good, old-fashioned /random command -- where would WoW be without it? It fixes so many problems. It's utterly impartial. It can't be bribed, cajoled, or reasoned with. The /random command is the friend of every PUG raid leader. In a guild setting, however, using /random for loot distribution only works when you're sensible about using it. When you're not, you open up your guild to some terrible situations. I present Exhibit A: Hi Scott, I'm a semi officer in my guild (I get to be in officer chat, but I can't invite people or make policy changes, though I'm asked for my opinion quite a bit). Lately, our guild is just managing to kill the first four bosses of Icecrown in both 10 man, and the 25 man that we have to pug. (We're not a huge guild.) But lately, we've been having some problems with loot distribution. I know I know, that's always the case isn't it? Well over the past few weeks, we've been noticing some problems with the /rolls we've been doing. In one 25 man ICC, 3 pieces of tank loot dropped, were rolled on, and went to 1 single tank(not even the MT). Problem is, Tanking isn't the role he likes to do. He enjoys healing or DPSing... but because he's gotten the loot, our Guild leader and MT wants him to be the offtank... If that was the end of it, it'd be easy enough to fix. Get a loot council and be done with it. But, since we PUG our 25 mans, those rules don't apply, and they got worse when one of our healers rolled on a healing weapon, then immediately posted in guild, "Anyone in the raid want this thing for 6K? I need my epic flyer."
Officers' Quarters: The A team question
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available this spring from No Starch Press. The "A Team" -- in WoW, it's not a bunch of guys in a van who help people by . . . shooting other people. Rather, it's your best players grouped together to the exclusion of other guild members. Most guilds don't have the numbers to fill two 25-player teams, so this issue usually relates to 10-player runs. The forming of a 10-player A team can be riddled with drama. This week's e-mail asks whether allowing an A team is the right choice. I enjoy reading your perspective on guild leadership. I'm hoping you can give us some ideas on balancing progression versus inclusion. We are an established raiding guild that works on the top tier of content. While we are not a guild that makes server first kills, we steadily progress through the content and see hard/heroic modes on 25 man difficulty. Our raiding core is pretty solid, although there are levels of skill, from very high to adequate. We typically complete the ten man content, and use the ten mans as a base to gain experience on the twenty five mans. Our problem mainly rests on the makeup of our ten man groups. One school wants to have the maximum number of people get in the ten man groups. This school spreads our best players among multiple groups. All of the groups have some success, but because there are weaker players included, these groups usually hit a wall on harder fights (Heroic Anub or the Wing Bosses of ICC). There is a lot of frustration on the part of our best players when this happens.
Officers' Quarters: Verge of collapse
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available this spring from No Starch Press. If ever there were a time for guild-leader or raid-leader burnout to set in, we are living in it. We are at the end of perhaps the most challenging six months of raiding content in WoW's history -- not in terms of its difficulty, but in its sheer potential for drama and member loss. First we had the half-hearted tier that consisted entirely of Trial of the Crusader, a one-room raid that took all of an hour to clear, and Onyxia, a well-loved but well-worn raid boss that was also a quick, and often boring, clear. Keeping raiders motivated during what felt like an endless four months wasn't easy. Many raid leaders were pulling out their hair trying to fill slots. For the most serious guilds, ToC was an absolute nightmare. Not because the content was itself difficult, but because of the rewards offered for clearing the zone without a single wipe, or even a single player death. Some very good players cracked under this kind of pressure. In a situation where one person's mistake -- not to mention disconnects, lag, or other external factors -- can quickly cause a death or a wipe and cost the entire raid access to loot, offering these achievements seemed to me like Blizzard was going out of their way to cause drama. Icecrown Citadel was supposed to be our savior, but instead it brought new and unanticipated problems.
Officers' Quarters: PvPvRaid
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. I have to admit that I was surprised when I read this week's e-mail. This is an issue that has never really come up in my guild. We have players who only PvP, and we have players who do both PvP and raiding. I can't ever recall a time when someone who PvP's and raids has chosen PvP over raiding. After all, you can PvP anytime, while raiding is a limited, scheduled activity. Let's take a look: Dear Wise and Veteran Scott, I need your assistance with an issue that I see will soon hurt the guild I am in. I am the Raid Leader/Officer of a casual raiding guild and we recruited some people (some DPS and a Healer) that at first we would raid with and it would work great but, when Season 8 of arena hit, we couldn't get them to answer us in guild chat regardless of the topic.
Officers' Quarters: Super PUG showdown
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. These days, even smaller guilds want to -- and can! -- run 25-player raids through guild alliances and PUGs. ToC was easily puggable, particularly since it was a short, simple run that could be completed in about 90 minutes or less for most groups. ICC is proving to be more difficult. And, of course, it's far longer and more intricate than ToC. Even so, the early bosses can all be mastered by a competent PUG. This week's e-mail deals with an extremely successful and long-standing PUG whose leader suddenly wants to change the way it works. Hi Scott, Some real life friends and I are a part of what I think of as a "Super PUG." We're in a group of about 30 people spread among six guilds who raid together every week. Raiding only once a week for four hours maximum, our PUG downs bosses that real guilds sometimes never see. If we were a guild, we would be one of the top 5 horde guilds on our server. Most of our success can be attributed to our main tank and raid leader. He's extremely patient and very effective at getting the group organized and rolling. He's the one who collected the names of the best players he pugged with and got us all together. We all have a lot of respect and gratitude for him and for the opportunities that he's given the group as a whole. He's also the leader of the biggest guild in the raid at about half the members. Lately he has been making noise about wanting all of the raiders to join his guild. The reasons why aren't really clear to us, but for some reason he feels it's important. Cataclysm maybe? He's always tried to recruit us, but lately he's started getting... aggressive.
Officers' Quarters: Multiple personalities
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. Sharing accounts is an issue that I've talked about in the past (and I'm sure, in some people's opinions, beaten to death). Previously I've covered a few different situations. First there was a general question about the issue, which I answered back in 2007. Then there was an officer who shared his account with his girlfriend (which is still a terrible idea in my opinion). Finally, a guild leader's account was banned because he bought it from another player, and his guild's progression subsequently skidded to a halt. As if those examples weren't enough to convince you that account sharing can cause a lot of problems, here's another one: Recently, my fellow guild officers and I decided to kick a member from our guild, which also caused three other members to leave. The person who we initially kicked from the guild had asked our guild leader for a BoE Epic item in the "Ask an Officer" tab of the bank. Our guild leader responded by saying he'd ask the officers about it before handing the axe out. Not less than an hour later he asked another guild member to take it out of the guild bank for him. Being a good guild member, they asked the guild leader if it was okay. It was instantly perceived as being an attempt to ninja the item from the bank by trying to avoid the guild leader.
Officers' Quarters: How to fill slots
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. This week's e-mail is straight and to the point: Dear Mr. Andrews: In your latest Officer's Quarters article you mention filling raid slots by seniority is not a good system. What is a good system for filling raid slots? What would you recommend? Michael Great question, Michael! When you have too many raiders, it's supposed to be easy to put together a raid, right? It's often harder than it seems, and you can really stir up drama by making ill-considered choices. Let's examine the various systems for filling raid slots.
Officers' Quarters: The fourth tank's lament
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. It's no secret that tanks are generally in short supply. Blizzard has admitted as much and even designed the Death Knight class specifically to entice more people to taking up the tanking role. They've gone away from fights like the notorious, original implementation of the Four Horsemen encounter that required 8 fully geared tanks and given us more fights like Rotface that only require 2. But for a 25-player raid, you generally need 3. So what about those fourth tanks? They find themselves riding the pine: Dear Scott, I have been playing WoW for just under four months and have worked my butt off to make my Warrior the best tank that I possibly can. I get numerous compliments about my ability and pride myself on being liked by all. I have joined one of the top raiding guilds on my server, but I am finding problems getting selected for raids. Currently we raid 3 nights a week, and on average, we have 35-40 people showing up EVERY raid night. Obviously, you cannot take 40 people into ICC25 and therein lies the problem. The current state of raids encourages guilds to take 3 tanks at most, and at times, the third tank is running in an offspec, most likely dps. I am one of five tanks in the guild, and the newest of the bunch. All gear is about equal. The other four get selected for raids on a nightly basis based on seniority. I have remained diligent and have shown up for raids every night without fail, only to be told there is no need for me tonight.
Officers' Quarters: Ultimatum
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. I see this happen all too often when Blizzard releases a new tier of raiding: People get terribly impatient with loot. They want the new loot, and they want it now. They somehow forget that, eventually, if they keep attending raids, they'll get everything they want and then some. This week showcases a prime example of this, but also a set of loot rules that perhaps aren't working very well. Dear Scott, I'm in a relatively small horde guild consisting of about 15 core members. One of my best real life friends is in the guild, and they've all been together since WoW classic. I came on the scene in march, and have been very active ever since. I help put together raids, all that jazz. We've been progressing quite well through ICC 10 (what blizzard will allow us to currently at least). The other night, we downed Marrowgar, and Citadel Enforcer's Claymore drops. I was currently using Tyrannical Beheader from POS, and rolled a 61. A fellow pally rolled a 79. He was using Orca Hunter's Harpoon from HOR. I was the Master Looter. After much begging and pleading, I looted the sword to the pally.
Officers' Quarters: Courtesy counts
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. The community of WoW is not best known for its courtesy. The bar for what constitutes civil behavior has been set pretty low. We as officers don't expect much from random people, but we'd like to think our members and counterparts are better than the average player. That's why it's always so disappointing when we discover we are wrong. Dear Scott, I have been an officer in my guild for quite a while but one thing I am noticing more and more is the lack of courtesy between members. I along with several of the other officers and members think of our guild as a family and it kind of cuts us when we have members leave without any word, explanation, or a simple "goodbye". Just today we had a member (we will call him Bob for simplicity) just up and leave without any word and one of the officers made a hasty remark in the trade channel. Probably 4 hours later Bob gets on an alt still in the guild and starts smarting off which gets others responding likewise (including officers) so much so that I have to step in and stop it.
Officers' Quarters: Oil and water
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. Is it possible to turn a roleplaying guild into a casual raiding guild? Can the two groups mingle in the same community, or is it like mixing oil and water? This week, one guild leader has tried to do just that. Read on to find out how it has worked so far! Hey Scott, My boyfriend, and I recently made a guild. He's more into the RP aspect of the game, and mainly focuses on recruiting RPers. Most of these individuals are nice people, but are usually under level 40, and don't play or care enough to do anything serious end game when they get there. I was set on making it more of a raiding guild. Nothing too hardcore, but enough progression to be able to down most bosses in current raids. Before it was all put into practice it seemed like a good idea.
Officers' Quarters: How to persuade your guild leader
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. Every so often I write a post purely for my own convenience, and this is one of them. I get a lot of e-mails week to week all asking the same question: How can I try to change my guild leader's mind? The topics can vary greatly, from loot systems to promotions to guild bank rules to the level of roleplaying the guild enforces. I want to point all those people in one direction. Now that this column is live, I'll be able to send them here, as a starting point, and offer to answer any follow-up questions they might have. So without further ado, here is, from my point of view as a guild leader, the best way to persuade yours. 1. Spend time thinking about why he or she instituted the rule or the policy. Try to put yourself in your guild leader's place and imagine what motivated him or her to do things that way. Is it a matter of convenience or fairness? Is it meant to quell drama? You'll have a much better chance to get your guild leader's attention if you can begin your argument with a statement showing that you understand why they made the original decision. The first thing your GL is going to assume is that you don't understand why, so if you can get past that point, you'll be in better shape to persuade! 2. Spend time thinking about the consequences of changing the policy. Notice that you have taken no action yet. This is intentional. Many players approach me with knee-jerk reactions to a guild situation they don't like. They try to talk me out of it before even thinking too deeply about why that policy is in place or what would happen if it were changed.
Officers' Quarters: LF guild leader PST
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. Some guild leaders think we are irreplaceable, but few of us actually are. Who will carry on the Torch of the Damned if we can't fulfill our duties? I know exactly who would if I ever had to stop playing. But some guild leaders aren't that lucky. Caasi is one of them. She wrote me this week to ask what she should do. Erro thar. I've been playing WoW since 2006 and started my own guild in July 2007 and, at times when RL does not allow enough time, I have handed the guild over to a friend. As it stands there is currently two 2ic's and various raid and class leaders. It has generally gone smoothly, starting off as a leveling guild and then moving on to (very) casual raiding. We didn't get to do much of TBC raiding due to most members leveling slowly and only starting to play the game in TBC. We are up to TotC standards but have encountered a raid and guild breaking issue. When the Australian DST changes kicked over our raiding teams were pretty much split. This has meant that raiding stopped for around 6 weeks causing quite a few of our main raiding team to leave. During that time I took over main guild leadership to try and kick people back into gear. Things were working well enough until I realised that I had over committed myself both IRL and in game. I was fast heading to "SCREW THIS GAME AND YOUR STUPID BLOODY ATTITUDES" before I realised that something needed to be done.
Officers' Quarters: Policy and practice
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. With the release of Icecrown Citadel in Patch 3.3 on Tuesday, it seemed like a good time to talk about loot policy. Everyone's going to be drooling over the upgrades in there, especially some of the unique items like Deathbringer's Will, and loot assignments may become heated affairs. This week's e-mail highlights an issue that could come up in your guild -- and why you should think twice before you let it happen. (FYI, to explain why he's talking about Ulduar loot, the e-mail was sent to me in October, and I responded to it then.) I am an officer in a guild where our loot rules until recently seemed fair to me but now I am not so sure. I have been raiding with my guild for almost a year as part of the first team and the way our loot rules work is main spec then off spec NEED rolls, if no one needs, it gets D/E. You get 1 epic and 1 tier per run unless there is no one else who can use the item or every 1 that qualifies for the item has already won something in which case you get to roll again. This system has always seemed fair to me even though I don't always win the item I want. In fact I haven't won a single upgrade since July. Where as other team members seem to keep getting better and better geared and I am getting left behind. There is a DK in our team who has out-rolled me 4 times for weapon upgrades. His weapon keeps getting better and better and mine just stays where it is.
Officers' Quarters: The ethics of loot selling
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. A few weeks ago I wrote a column about husband/wife guild leaders who were using the old double-roll scam in a new way now that loot doesn't bind to a character for two hours. I also mentioned in that column the new trend in raids, particularly PUG raids, of offering gold for an item that someone else has fairly won. This week I received an e-mail from a player feeling guilt for selling an item. I'd like to address his situation first. Then I'll talk about what you as an officer should consider when this situation arises in your guild. Dear Scott, I wasn't entirely sure who to ask for this, and seeing as how the Officer's Quarters column you write seems to be the most "Dear Abby" esque that I can find, well, I figured you might be able to help me out. With the recent implementation of being able to give "mislooted" items to other qualified members of a raid upon a bosses completion, there has obviously been a lot of abuse to this new change. Abuse which, until very recently, I had been abhorrently against. However, I was put into such a situation recently, and well, suffice it to say, I am a bumbling hypocrite.
Officers' Quarters: Casual raiding 2009
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. I feel like it's been a while since I wrote a column about casual raiding. I posted a four-part guide to making it work back in April 2008. Since then, I've pointed most people who write me about this topic in that direction without writing a full column on their questions. A lot has changed in WoW since then! It feels like the right time to revisit the topic. First, here is this week's e-mail: Scott, First, let me thank you for publishing such a wonderful column. I read it religiously and find the topics and information extremely helpful. I am writing to you with a problem in the hopes you may have some advice. Let me start from the beginning to give you a more clear picture. Pre-Wrath Currahee had a solid core group of players and we were progressing forward with heroics and beginning to enter Kara. About this time the guild began to crumble as the core players left for raiding guilds that were progressing into further content. Wrath comes out and most of our core players are gone, those that remained leave within a few months after Wrath is released. This summer, the guild leader handed over the reigns to me and left the guild to focus on school as he was returning to college. There was a drop in membership as he left (from about 100 to around 50), though the ranks have held pretty steady, increasing by a few players under my leadership. Today I am facing unrest in the guild as folks are unhappy that there is "never anyone online". I do my best to recruit, I have posted on the official forums, setup an account on WoWHeadhunter, I have joined forces with a small guild <Punisher> on my server to run ToC 5-Man on a near nightly basis. As we typically only have 4 members online, we usually have to find our 5th. If they are any good, I ask if they are interested in joining Currahee (no new recruits from this method yet).
Officers' Quarters: Cross-server LFG and you
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. With Patch 3.3, the new LFG interface will certainly reshape PUGs as we know (and loathe) them. This week, one reader wants to know how the new system might affect guilds. Hi there Scott, As we all know, patch 3.3 will bring many great things. As a guild leader, one of the new features makes me happy but also slightly worries me: the new LFG system. Of course, it's a big boon to everyone and will greatly increase the chance of success of pugs (particularly the lower level dungeons), but it also takes away that what I liked about pugs: meeting new players from your own server.
