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Officers' Quarters: The benefits of Cataclysm raiding
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available this spring from No Starch Press. If you've read WoW.com's reaction to the new Cataclysm raiding paradigm, you already know that I'm a bit biased about this whole situation. I can't deny that this announcement had me cheering. On the other hand, I'm hearing a lot of doom and gloom from around the WoW community. Few people seem to embrace these changes wholeheartedly, and that's all right. There's quite a bit of uncertainty -- even fear -- about how it will all play out. I understand that. All raiding guilds will be affected one way or the other, and it could be that your guild will have a hard time adjusting to the expansion's raiding environment. As officers, however, we can't give in to negativity. No matter how you might feel about these changes, they are happening, so let's move the conversation into a more productive area. Let's examine how Cataclysm raiding could help us as officers and how we can take advantage of these changes to help our guilds thrive.
Officers' Quarters: Pre-expansion doldrums
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available this spring from No Starch Press. On most servers, guilds experience a severe lull in interest and activity prior to the release of an expansion. Players get sick of the old content. They achieve the goals they care about. Then they do other things with their free time until the next expansion gives them new goals to achieve and new content to conquer. These pre-expansion doldrums hit guilds pretty hard during the long wait for The Burning Crusade, especially considering that many raid teams were unable (or unwilling) to progress into AQ40 or vanilla Naxx. The situation grew so dire while players were awaiting Wrath that poaching -- despite its stigma -- became rampant (so much so that I had to rant about it). Now we are facing the same situation again while waiting for Cataclysm. One guild leader is reaching out for advice on how to recruit in this environment. Hello, I am writing in hopes that this could be answered in an upcoming Officers Quarters feature. I am an officer in a small, semi-casual raiding guild. We exclusively do 10-man content; we lucked into having a group of players that enjoy raiding, but not the "cat herding" required for the larger 25-man raids. I use the term casual loosely; we're (mostly) serious raiders, we just don't have attendance requirements for raids nor a complex looting system. We've had relatively steady raid progression thus far, where we're working on a few (normal mode) encounters in the upper spire of Icecrown Citadel. In short, we feel that the 10-player difficulty was designed for our level of play, and enjoy the challenge that it provides. Unfortunately, we've also run into the problem of some serious guild attrition.
Officers' Quarters: A friendly loot system
The irony of loot systems is that, the "friendlier" they are -- the more social in practice -- the more they seem to cause drama. We're not lacking for examples. This week shows us once again why "friendly" loot systems are sometimes anything but! Hi, I'm a officer in a casual raiding guild, when I say casual is that while we do raid 3/4 days a week, teams are not locked, we offer rotations and try to give our members a nice balance of raiding with just fooling around for achievements or whatever we feel the mood for. Our loot rules -- to reflect our casual approach -- we use a main spec 1st roll followed by a off-spec roll, with the limitations on one 'need/main spec' roll win per run. That way all have same opportunities to get loot, and one person doesn't accumulate the lot in one single run. We dabbled with point systems before, but didn't workout as teams changed week to week, making those who raid more accumulate so many points that others with less raiding time had no chances over loot so made them raid even less. [. . .] The 'A team' party got on the usual one-shot boss business until a loot issue appeared. A lovely piece of kit dropped, and everyone in the raid knew who had been talking about it for weeks. he knew the loot tables by heart and every time we faced the boss wished for the drop. Everyone was cheering and congratulating the guy over vent and chat. He had been really unlucky with drops on the last months, and this was his price -- the one item he really was after. Then the problem occurred.
Officers' Quarters: Tax time
Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available this spring from No Starch Press. In the United States, federal and state taxes are due in just a few days -- April 15 is the deadline. If you haven't figured out your taxes by now, you're probably in a bit of a panic. Though we often resent paying, taxes are the price of living in an organized society. They pay for defense, schools, roads, social programs and a host of other benefits. Some we can all agree on; some are a matter of fierce debate. In a guild, taxes are often a controversial issue. Some guilds who use point-based systems like DKP will tax members' point totals to prevent point hoarding. This week, one reader is wondering about a different kind of tax. Hi Scott, I am a member of a casual raiding guild. Recently some of the officers have been kicking around the idea of a "raid tax" -- a set value of mats used in a week's worth of 25-man raiding that can be paid by members either in gold or through supplying the mats themselves. It's funny because the "tax" for a given week sounds exorbitant to me (close to 1,000 gold when they figure in the price of enchanting mats and gems for loot).
Breakfast Topic: The motivations of guild leaders
This Breakfast Topic is brought to you by WoW.com's guest blogger program. Want to participate in a future call for guest posts? Read up on how to contribute, and keep an eye on the site for program announcements. My guild sucks. No, no ... it's okay. You don't have to comfort me. I've already accepted it. My guild sucks and it's entirely my own fault. I never finished our website. I've never done any proper recruiting. We have a tabard, but I'm not sure that it's very "sick" or even "awesome." I've been a terrible guild leader so far and as a result, I've watched our membership dwindle down to just the dedicated few over the past several months. I'm not stuck there by any means. I've been offered spots with raiding guilds that actually do things like -- say, I don't know -- raid. So, why do I do it, you ask? Well, I choose to continue leading my cold, dead husk of a guild because I so thoroughly enjoy the concept of the guild management metagame. Call me stubborn, but for me it's a huge part of World of Warcraft. Even if I were to finish off every single achievement in the game, it wouldn't give me nearly the same sense of satisfaction that leading a mildly successful guild would. Doing that, however, takes a lot of work. You can only get so far with word-of-mouth recruiting and a friendly atmosphere. Eventually, you have to have something to offer your few members or they'll find greener pastures. It's a big job, but somebody has to do it, right? Have you ever tried to run a guild or is that a job that doesn't even interest you? For those current guild leaders out there (both successful and otherwise), what drives you to keep on keepin' on?
Officers' Quarters: PDA
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available this spring from No Starch Press. Everyone seems to have their own opinion about public displays of affection (PDA). What's acceptable to some may be scandalous to others. What makes one person feel awkward may make someone else jealous and yet a third person happy for the lucky couple. This week, one reader is facing a PDA outbreak in guild chat. Hi Scott, First off, I really like my guild and everyone in it. We all get along (as much as it is possible) and I've had some great laughs as well as some intense fun. We do guild events, we all know how far to go in guild chat, and so on. However, a problem is arising from the relationship between a guy and a girl in the guild. They are both long-time members, but have recently hit it off and have gradually become more and more smitten with each other. This has happened before and never been a problem, but due to the extremely charismatic nature of the couple, they are having a negative effect on the guild chat.
Officers' Quarters: Not an officer
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available this spring from No Starch Press. Who deserves to be an officer? Guild leaders struggle with this question quite a bit. It comes down to this question: In your guild, does the officer rank exist to reward players or to give them responsibilities? In other words, what is the purpose of the officer rank? Later, I'll talk about the two most common purposes. But first, this week's e-mail comes from a player who feels he deserves a promotion to officer. Hey Scott, I've been playing with a group of people for five years now. We've stuck together as a guild for most that time, though we've moved from tag to tag over the duration. I left WoW for a short period while I moved across the country and upon my return found the guild I had been in was disbanded and we had merged with another guild. No big deal, we've done it before. I was an officer in the old guild, but was not promoted to officer status in the new (too many officers, not enough members, etc.). Again, no big deal.
Officers' Quarters: PUGs are people too
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available this spring from No Starch Press. As Wrath of the Lich King winds down, interest in the current raiding scene will wane. Members will play less, attend less, or even quit the game until the next expansion draws them back in. More and more guilds will have no choice but to invite PUG players to fill their remaining slots. When PUGs join your raid, loot can become an even more sensitive issue. This week, one player is fed up watching PUGs win loot over fellow guildies. /salute I'm writing to you Scott to request assistance or advice with an issue i seem to be having. I'm the offtank for my 10 man ICC guild, we only have 1 wing down, but we are extremely casual. Usually during our runs we will take 1-3 pugs with us as not everyone who signs up for a raid makes it. Here is where my issue comes in. The pug's get to roll on the gear that we guildies have been bashing our heads into a wall to get for the last month, and they WIN!! The GL/RL just hands it right on over like it's a piece of candy. I'm tired of it Scott and I don't know when to put my foot down as an officer and say "enough is enough" and "It's time for a change".
Officers' Quarters: Rolling like jerks
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available this spring from No Starch Press. Ah, the good, old-fashioned /random command -- where would WoW be without it? It fixes so many problems. It's utterly impartial. It can't be bribed, cajoled, or reasoned with. The /random command is the friend of every PUG raid leader. In a guild setting, however, using /random for loot distribution only works when you're sensible about using it. When you're not, you open up your guild to some terrible situations. I present Exhibit A: Hi Scott, I'm a semi officer in my guild (I get to be in officer chat, but I can't invite people or make policy changes, though I'm asked for my opinion quite a bit). Lately, our guild is just managing to kill the first four bosses of Icecrown in both 10 man, and the 25 man that we have to pug. (We're not a huge guild.) But lately, we've been having some problems with loot distribution. I know I know, that's always the case isn't it? Well over the past few weeks, we've been noticing some problems with the /rolls we've been doing. In one 25 man ICC, 3 pieces of tank loot dropped, were rolled on, and went to 1 single tank(not even the MT). Problem is, Tanking isn't the role he likes to do. He enjoys healing or DPSing... but because he's gotten the loot, our Guild leader and MT wants him to be the offtank... If that was the end of it, it'd be easy enough to fix. Get a loot council and be done with it. But, since we PUG our 25 mans, those rules don't apply, and they got worse when one of our healers rolled on a healing weapon, then immediately posted in guild, "Anyone in the raid want this thing for 6K? I need my epic flyer."
Drama Mamas: Wake-up call to guild officers
The Drama Mamas are real-life mamas and experienced WoW players -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of checkout lane next to the candy, neither do we want you to become known as That Guy on your server. How to handle that sticky situation? Ask the Drama Mamas at DramaMamas@wow.com. That's it! I've had it. There's a nasty little problem gnawing its way through guilds across Azeroth, and the people who can fix the situation aren't even listening. One simple change would solve probably half of the questions the Drama Mamas receive every week. Even worse, we've covered this matter multiple times before, but certain people (ahem) don't seem to have their listening caps on. So allow me apologize in advance to our letter-writer this week, because I'm not going to answer his question. (And let me apologize to Robin in advance, too, since she'll be left picking up the actual question.) Instead, I'm going to lay out the underlying situation clearly enough that perhaps a few of the guilty parties will wake up and take notice. Guild officers: listen up. Hey Mamas: With my current guild we've been hitting ICC-25 regularly since its release, but I've noticed we've been hitting a wall lately. Sadly, "the wall" isn't Putricide or Blood Queen or any of the bosses, for that matter. The wall is the guild itself. We've cleared all non-gated bosses up to Dreamwalker, but now all of a sudden people seem to have cold feet. Our healers are pretty crummy, except for one or two of them (if they show), which has meant that certain fights have been disproportionately harder than others. Festergut is one those. But our guild's failure on Blood Queen, due to the healers' inability to stay on top of the damage, is now preventing us from moving on to Dreamwalker. The rationale here is that if the Queen is impossible for us to get down, then we shouldn't even "waste" time on Dreamwalker.
Officers' Quarters: The A team question
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available this spring from No Starch Press. The "A Team" -- in WoW, it's not a bunch of guys in a van who help people by . . . shooting other people. Rather, it's your best players grouped together to the exclusion of other guild members. Most guilds don't have the numbers to fill two 25-player teams, so this issue usually relates to 10-player runs. The forming of a 10-player A team can be riddled with drama. This week's e-mail asks whether allowing an A team is the right choice. I enjoy reading your perspective on guild leadership. I'm hoping you can give us some ideas on balancing progression versus inclusion. We are an established raiding guild that works on the top tier of content. While we are not a guild that makes server first kills, we steadily progress through the content and see hard/heroic modes on 25 man difficulty. Our raiding core is pretty solid, although there are levels of skill, from very high to adequate. We typically complete the ten man content, and use the ten mans as a base to gain experience on the twenty five mans. Our problem mainly rests on the makeup of our ten man groups. One school wants to have the maximum number of people get in the ten man groups. This school spreads our best players among multiple groups. All of the groups have some success, but because there are weaker players included, these groups usually hit a wall on harder fights (Heroic Anub or the Wing Bosses of ICC). There is a lot of frustration on the part of our best players when this happens.
Officers' Quarters: Verge of collapse
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook, available this spring from No Starch Press. If ever there were a time for guild-leader or raid-leader burnout to set in, we are living in it. We are at the end of perhaps the most challenging six months of raiding content in WoW's history -- not in terms of its difficulty, but in its sheer potential for drama and member loss. First we had the half-hearted tier that consisted entirely of Trial of the Crusader, a one-room raid that took all of an hour to clear, and Onyxia, a well-loved but well-worn raid boss that was also a quick, and often boring, clear. Keeping raiders motivated during what felt like an endless four months wasn't easy. Many raid leaders were pulling out their hair trying to fill slots. For the most serious guilds, ToC was an absolute nightmare. Not because the content was itself difficult, but because of the rewards offered for clearing the zone without a single wipe, or even a single player death. Some very good players cracked under this kind of pressure. In a situation where one person's mistake -- not to mention disconnects, lag, or other external factors -- can quickly cause a death or a wipe and cost the entire raid access to loot, offering these achievements seemed to me like Blizzard was going out of their way to cause drama. Icecrown Citadel was supposed to be our savior, but instead it brought new and unanticipated problems.
Officers' Quarters: PvPvRaid
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. I have to admit that I was surprised when I read this week's e-mail. This is an issue that has never really come up in my guild. We have players who only PvP, and we have players who do both PvP and raiding. I can't ever recall a time when someone who PvP's and raids has chosen PvP over raiding. After all, you can PvP anytime, while raiding is a limited, scheduled activity. Let's take a look: Dear Wise and Veteran Scott, I need your assistance with an issue that I see will soon hurt the guild I am in. I am the Raid Leader/Officer of a casual raiding guild and we recruited some people (some DPS and a Healer) that at first we would raid with and it would work great but, when Season 8 of arena hit, we couldn't get them to answer us in guild chat regardless of the topic.
Officers' Quarters: Super PUG showdown
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. These days, even smaller guilds want to -- and can! -- run 25-player raids through guild alliances and PUGs. ToC was easily puggable, particularly since it was a short, simple run that could be completed in about 90 minutes or less for most groups. ICC is proving to be more difficult. And, of course, it's far longer and more intricate than ToC. Even so, the early bosses can all be mastered by a competent PUG. This week's e-mail deals with an extremely successful and long-standing PUG whose leader suddenly wants to change the way it works. Hi Scott, Some real life friends and I are a part of what I think of as a "Super PUG." We're in a group of about 30 people spread among six guilds who raid together every week. Raiding only once a week for four hours maximum, our PUG downs bosses that real guilds sometimes never see. If we were a guild, we would be one of the top 5 horde guilds on our server. Most of our success can be attributed to our main tank and raid leader. He's extremely patient and very effective at getting the group organized and rolling. He's the one who collected the names of the best players he pugged with and got us all together. We all have a lot of respect and gratitude for him and for the opportunities that he's given the group as a whole. He's also the leader of the biggest guild in the raid at about half the members. Lately he has been making noise about wanting all of the raiders to join his guild. The reasons why aren't really clear to us, but for some reason he feels it's important. Cataclysm maybe? He's always tried to recruit us, but lately he's started getting... aggressive.
Officers' Quarters: Multiple personalities
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. Sharing accounts is an issue that I've talked about in the past (and I'm sure, in some people's opinions, beaten to death). Previously I've covered a few different situations. First there was a general question about the issue, which I answered back in 2007. Then there was an officer who shared his account with his girlfriend (which is still a terrible idea in my opinion). Finally, a guild leader's account was banned because he bought it from another player, and his guild's progression subsequently skidded to a halt. As if those examples weren't enough to convince you that account sharing can cause a lot of problems, here's another one: Recently, my fellow guild officers and I decided to kick a member from our guild, which also caused three other members to leave. The person who we initially kicked from the guild had asked our guild leader for a BoE Epic item in the "Ask an Officer" tab of the bank. Our guild leader responded by saying he'd ask the officers about it before handing the axe out. Not less than an hour later he asked another guild member to take it out of the guild bank for him. Being a good guild member, they asked the guild leader if it was okay. It was instantly perceived as being an attempt to ninja the item from the bank by trying to avoid the guild leader.
Officers' Quarters: How to fill slots
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. This week's e-mail is straight and to the point: Dear Mr. Andrews: In your latest Officer's Quarters article you mention filling raid slots by seniority is not a good system. What is a good system for filling raid slots? What would you recommend? Michael Great question, Michael! When you have too many raiders, it's supposed to be easy to put together a raid, right? It's often harder than it seems, and you can really stir up drama by making ill-considered choices. Let's examine the various systems for filling raid slots.
Officers' Quarters: The fourth tank's lament
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. It's no secret that tanks are generally in short supply. Blizzard has admitted as much and even designed the Death Knight class specifically to entice more people to taking up the tanking role. They've gone away from fights like the notorious, original implementation of the Four Horsemen encounter that required 8 fully geared tanks and given us more fights like Rotface that only require 2. But for a 25-player raid, you generally need 3. So what about those fourth tanks? They find themselves riding the pine: Dear Scott, I have been playing WoW for just under four months and have worked my butt off to make my Warrior the best tank that I possibly can. I get numerous compliments about my ability and pride myself on being liked by all. I have joined one of the top raiding guilds on my server, but I am finding problems getting selected for raids. Currently we raid 3 nights a week, and on average, we have 35-40 people showing up EVERY raid night. Obviously, you cannot take 40 people into ICC25 and therein lies the problem. The current state of raids encourages guilds to take 3 tanks at most, and at times, the third tank is running in an offspec, most likely dps. I am one of five tanks in the guild, and the newest of the bunch. All gear is about equal. The other four get selected for raids on a nightly basis based on seniority. I have remained diligent and have shown up for raids every night without fail, only to be told there is no need for me tonight.
Officers' Quarters: Ultimatum
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. I see this happen all too often when Blizzard releases a new tier of raiding: People get terribly impatient with loot. They want the new loot, and they want it now. They somehow forget that, eventually, if they keep attending raids, they'll get everything they want and then some. This week showcases a prime example of this, but also a set of loot rules that perhaps aren't working very well. Dear Scott, I'm in a relatively small horde guild consisting of about 15 core members. One of my best real life friends is in the guild, and they've all been together since WoW classic. I came on the scene in march, and have been very active ever since. I help put together raids, all that jazz. We've been progressing quite well through ICC 10 (what blizzard will allow us to currently at least). The other night, we downed Marrowgar, and Citadel Enforcer's Claymore drops. I was currently using Tyrannical Beheader from POS, and rolled a 61. A fellow pally rolled a 79. He was using Orca Hunter's Harpoon from HOR. I was the Master Looter. After much begging and pleading, I looted the sword to the pally.
Officers' Quarters: Courtesy counts
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. The community of WoW is not best known for its courtesy. The bar for what constitutes civil behavior has been set pretty low. We as officers don't expect much from random people, but we'd like to think our members and counterparts are better than the average player. That's why it's always so disappointing when we discover we are wrong. Dear Scott, I have been an officer in my guild for quite a while but one thing I am noticing more and more is the lack of courtesy between members. I along with several of the other officers and members think of our guild as a family and it kind of cuts us when we have members leave without any word, explanation, or a simple "goodbye". Just today we had a member (we will call him Bob for simplicity) just up and leave without any word and one of the officers made a hasty remark in the trade channel. Probably 4 hours later Bob gets on an alt still in the guild and starts smarting off which gets others responding likewise (including officers) so much so that I have to step in and stop it.
Officers' Quarters: Oil and water
Every Monday Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. Is it possible to turn a roleplaying guild into a casual raiding guild? Can the two groups mingle in the same community, or is it like mixing oil and water? This week, one guild leader has tried to do just that. Read on to find out how it has worked so far! Hey Scott, My boyfriend, and I recently made a guild. He's more into the RP aspect of the game, and mainly focuses on recruiting RPers. Most of these individuals are nice people, but are usually under level 40, and don't play or care enough to do anything serious end game when they get there. I was set on making it more of a raiding guild. Nothing too hardcore, but enough progression to be able to down most bosses in current raids. Before it was all put into practice it seemed like a good idea.
