hassle

Latest

  • Community Detective Issue #17: Runes of Magic

    by 
    Jef Reahard
    Jef Reahard
    01.18.2011

    Welcome to issue 17 of Community Detective (wow, 17, has it been that many already?). Anyhow, this week I figured I'd broaden my horizons a little bit. While I've delved into the free-to-play genre before with Global Agenda, Hi-Rez Studios' MMO shooter is not your average F2P title (there's no item shop, for example, and the game is one of a recent spate of MMOs to start off with a subscription and subsequently switch to F2P). This time around, I'm well and truly submerging myself in a "real" (i.e., from the ground up) F2P game, and the subject of this week's study is Runes of Magic. Runewaker's fantasy world is nearing its second birthday, and the first year and change hasn't been without controversy. The game is published by Frogster in both America and Europe, and the German-based giant is often called onto the carpet by fans upset with its zealous forum moderation and alleged poor customer service. How bad is it really? Well the community portion of the equation was quite good. On the other hand, the support experience wasn't good by any stretch of the imagination. As with all Community Detective pieces though, that comes with the disclaimer that this report stems from a very specific set of circumstances (i.e., your mileage may vary).