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UK T-Mobile customer data sold to cold callers, responsible staff to be prosecuted
Let's be honest, who here is actually surprised that underpaid and overworked data workers would sell on our details for a few extra quid? Given the number of uninvited calls to our unlisted phone numbers, we know for a fact that somebody has been dishing our personal contacts to those Nigerian princes and caring loan consolidators, so it's no shock to learn that T-Mobile employees have been fingered for committing the deed and are now facing prosecution. We're told that inappropriately leaked information made its way into the hands of brokers, who then "cold-called the customers as their contracts were due to expire" without T-Mob's knowledge. Disappointed by the failure of current fines to discourage such illegal information trade, British Justice Minister Michael Wills has even called for "custodial sentences" to be levied against the poor slobs responsible. So, if you're scoring at home, that's now two black eyes for T-Mobile when it comes to keeping our data safe. For shame.
A new blogger survey, this time for DPS
Last weekend we spotlighted the big healer survey that went around the blogosphere a little while back -- it was chock full of information straight from healers about their classes and abilities and what they thought of them. Now, Death Goddess is aiming to do the same thing for DPS classes. She's only got a few blogs who've answered so far, but they run a good range, from hunter to warlock to mage, and maybe getting the word out like this will encourage a few more DPS-style bloggers to put their answers in the pot. As long as we're going to keep encouraging this meme (or non-meme, as they may be saying), I'd love to see some of this stuff quantified a little bit more. It'd be interesting to put into numbers which kinds of classes like their roles best, or which situations each role likes to play more (do healers prefer raiding over 5-mans, or do DPS prefer to play solo rather than PvP?). The healer survey was a treasure trove of raw anecdotal information, but it'd be good to see this put into a spreadsheet or graph, and maybe give us a more quantified look at what people think of their class. We'll keep an eye on the DPS data and maybe try hashing it out once the list of those surveyed becomes pretty substantial.
Apple launches iTunes Preview for external browser links
This is the kind of thing that probably should have been done a long time ago, but Macworld is reporting that Apple has launched iTunes Preview, a page that appears when you click an iTunes link (like this one) and your browser sends you over to iTunes. Previously, you just got that placeholder page that said "One Moment Please" and asked if you wanted to open the link in an external application, but with iTunes Preview, you get a nicely laid out page with information and reviews (and your browser still opens up the iTunes store). Currently it only seems to work with music -- movies and television only get a small thumbnail, and applications get the same old gray page. But that'll probably change before long -- it's much smoother to see what you're clicking through to, and of course there's the added bonus for people who don't actually have iTunes installed. As MacWorld points out, there are actually no "preview" buttons on the page -- you can't listen to music there, only click through to the iTunes store. But like I said, it's better than a blank window and a browser popup asking for your permission. I wouldn't be surprised at all to see this grow a lot more in the future.
iMac touchscreens, iPod HD radio and iPhone sync issue fixed
Gigaware adapter brings HD Radio to iPod touch and iPhone for $80 Up until now, there have been just two ways to get HD Radio in a portable, handheld solution: buy a Zune HD, or opt for Insignia's NS-HD01. As of today, Gigaware is changing all that... New iMac and MacBook touchscreens debut, thanks to Troll Touch Troll Touch -- the fun little company with the unfortunate name -- have announced more of their award-winning analog resistive touch kits for 21.5-inch and 27-inch iMacs as well as unibody Macs... Gigabyte fixes iPhone sync issue with BIOS update The Intel P55 Express chipset snafu that caused iPhones to lose their syncing minds has now been remedied -- at least by one motherboard maker. Also of interest: Verizon takes another swing at AT&T, puts iPhone on the Island of Misfit Toys Nokia vs. Apple: the in-depth analysis All above via Engadget
The ins and outs of chatlinks
I know -- most of you will hear the word "chatlinks" and think of horrible times in Trade channel where people are spamming the names of abilities and items in different ways, from nonsense to offensive. But chatlinking is a skill that isn't talked about much, and there definitely are place where it's useful (telling guild members about an item that might help them, or linking an enchant to show what mats it needs). So, encouraged by this thread over on Epic Advice, let's run through a few of the ways you can put links to items in the chat channel.
The best of WoW.com: September 15-22, 2009
It's a special time of year in the World of Warcraft -- the leaves are a'changing and the brews are a'flowing. Brewfest is upon us! Time to go imbibing the finest in Dwarven ales (and deliver some, too, on those crazy rams). If you need a guide to all of the festivities, you know Joystiq's WoW-obssessed sister site WoW.com has you covered -- here's our top ten posts from the past week. News Brewfest 2009: Coren Direbrew's new level 80 loot revealedSame boss for the Brewfest ingame holiday, but there is some new loot. Blizzard is tracking 180,000 bugs in WoWThat includes fixed bugs, but still -- that's a lot of edited code. WoW.com's guide to Patch 3.2.2A brand new patch in the game, with some special anniversary fun included. High-rated PvPers do the robotA little bit of sneakiness on the part of PvPers. Tips for taking down Coren DirebrewWant to bring down the Brewfest boss? We've got you covered. Features The Overachiever: Guide to Brewfest 2009 achievementsGet all the points you can during the holiday celebration. Insider Trader: Patch 3.2.2 madnessHow to make some money in the newest patch. Raid Rx: 14 Patch 3.2 trinkets to check outGet some of the best raid healing trinkets around. Ask a Faction Leader: Garrosh HellscreamEveryone's least favorite Horde fanatic answers our readers' questions. AGDC09: Blizzard talks about the world behind WarcraftInteresting info from Blizzard's presentation at this years Austin Game Developers' Conference.
Nvidia offering up a chance to go to BlizzCon
The chances to head off to BlizzCon are coming fast nowadays -- Nvidia is the latest company in on the race, as they're offering up an all expenses paid trip to Anaheim in August for the winner and a guest to experience Blizzard's big show. To enter, they say you have to buy a qualifying Nvidia card, and then use the promo code inside the package to enter. Which might make you think, as we did, that it's a pretty lousy deal -- you have to buy a new graphics card just for a chance to win? But their official rules say "no purchase necessary," So we did the work for you: if you want to enter without buying a card, you have to send a letter or postcard to "NVIDIA "BlizzCon 2009" Sweepstakes – Entries by Mail (USA & Canada), NVIDIA Corporation, 2701 San Tomas Expressway, Santa Clara, CA 95050, U.S.A," and include your full name, your email address, mailing addresses, your telephone number, and "a short paragraph (100 to 250 words), written or typed in English, stating why you like or have an interest in the 'World of Warcraft' game or Nvidia or its products."Not exactly a lot of fun, but then again, it's cheaper than buying a new graphics card, and their rules say that mail-in entries have the same chance at winning that the coupon codes do. We're behind you, readers -- we hope you win.And if you do make it to BlizzCon, keep an eye out for WoW.com -- we're gonna have a nice big shindig on Thursday night (location still TBA, but soon!), and we'd love for you to be there.
More AR, this time with Twitter, on the iPhone
Here's another augmented reality iPhone app that might be slightly more useful for those of us outside of London than the Nearest Tube app we showed off the other day. TwittARound is a Twitter client (currently in beta) for the iPhone that uses your location info, compass, and the 3GS' video camera to place tweets close to your location in a realtime video view, so that the effect you get is like pop-up notes on the landscape. Very cool indeed. Unfortunately, it seems many of these AR (augmented reality) apps may never see the light of day, as some developers are saying Apple doesn't provide any public API calls for the live video (hence this petition from the burgeoning AR community).There are other issues here too, though, even if Apple does open up all of the APIs needed for a project like this. Twitter doesn't actually include location information with each tweet, so what you're actually seeing (I'd imagine) is the location of each Twitterer. What you'd like to do with an app like this is walk around and use it to get information about what you see (look through the app at a line outside a concert hall, for instance, and see people talking about who's playing inside). But unfortunately, unless they have some way of seeing exactly where those tweets come from, they'll all still be from each Twitterer's location, not where the tweet was actually sent.But maybe Twitter or some other app can start including that location (Brightkite is already location-based, and works with Twitter), and then we can get real-time information from where we actually are on an AR screen like this. There's still a few obstacles, but once those are evened out, the possibilities are very exciting.
Shazam updated to 1.7, adds location awareness
Shazam is an app that's been on my iPhone since the beginning, and in fact, everyone should have it. Besides the fact that it's free, it's useful in a very innovative way: if you hear a song anywhere that you don't know the artist or name of, just pull up the app to hear it, and it'll tell you what you're listening to. I still use it occasionally to find new music that I hear and like out in the world, but I never really paid attention to updates -- they usually just got included in my monthly or so "download all updates" click. Apparently Shazam's been updating something fierce, however, and the newest version has all kinds of functionality that you might not expect.At some point, they added in Twitter integration, so if there's a tune you want to share that way, you can do so. There's always been a way to share them via email, too, and they've spruced that up a bit by calling it a "postcard" (conveniently also giving your friends a chance to buy the music you hear, and probably put some change in Shazam Entertainment Ltd.'s pocket -- it is a free app, after all). But the most interesting new feature is that Shazam now tracks your location when you "tag" a tune, so that eventually, you'll be able to look at a map of where you found all this new music you like.Sure, it wasn't exactly a pressing feature, but it is cool to see your "musical journey," and have that information about not only what you tagged but where you tagged it. Shazam is an app that's probably on your iPhone already, but it's worth another look.
Exporting guild calendars from the Armory
Reader Bob sent us a neat little tool a while back that will help you get your guild's calendar off of The Armory and on to another calendar program, like Google Calendar or iCal. This little script he built (which unfortunately will probably get beat up as soon as this post goes live, so give it a break if it's down) will give you a link for your guild's calendar, which you can then take over to Google Calendar (in the Other Calendars box, click Add, and then "Add by URL") or any other calendar service that accepts ICS data by URL, and put all of your guild's raids and events right into the calendar app that you actually use every day.However, there are a few hitches. Because the information you need lies on the Armory, you'll have to enter a Battle.net password into your calendar app to access that (which as Bob says, should be fine, but if you don't trust it, don't do it). Also, Blizzard is apparently not that happy with people accessing this data on the Armory either -- they've removed links to scripts like this off of the forums before. It's probably not a bannable offense (they probably just don't want tons of calendar queries into the Armory's servers), but if you try to connect this stuff together, you'll do it at your own risk.Still, it's a shame Blizzard isn't more open with this guild data -- it would be extremely useful to easily export guild information out to an .ICS file or even an RSS feed (for bank and join/quit info). We're not sure what all of their concerns are, but given that the info is already updated on the Armory, there has to be a way to more easily get it out of there and into more places where we can use it.
QuickArmory offers localization, boss tallying
Our friends over at QuickArmory, which is a site with a whole slew of extras for parsing and checking out Armory information, have sent along a list of updates to what they've done lately. The site itself is still pretty barebones (it focuses on getting information together fast rather than flashy graphics or layouts), but they've added new details to what you can see on a character view. In addition to the usual achievements, you can mouse over the title of each instance, and it will tell you how many times the character has killed each boss that's tracked in the game.And they've also added localization support -- next to the box where you put the character's name in, you can choose to see the site in English, German, French, Spanish, or Russian. Some of the achievements, we're told, aren't fully translated, but that's quite a feature on an "Armory lite" site.QuickArmory isn't necessarily the most robust Armory site out there, but it's still really good at getting you lots of information on one character quickly. If you do a lot of Armory searching for PuGs or just like learning about the various characters on your server, it's definitely worth a bookmark.
3D Armory offers a round of new improvements
We linked to 3D Armory a little while ago, and as Eliah says, it does what it says it'll do: provides a picture of your character as they are in the Armory in 3D. The site's founder recently emailed us about a few improvements, and as you can see over there, there's lots of new additions. All the different regions are now reachable, and while there was an issue with special characters in the realm name, it's been fixed, so you can get any character that's online into the 3D viewer. They've added character customization, so you can make sure that the model in the picture matches your model in game. Screenshots can now be taken, and even uploaded to Facebook through their Facebook app.And there are some inter-character features as well: you can now comment on character profiles, which might be a good or a bad thing -- you could mark a good player or maybe label a ninja (though we're not sure what kind of moderation there is for that. And finally they've created something called the PuGchecker, which lets you quickly and easily enter character names and see what raid achievements those characters have earned (so if someone says they've been to OS before, you can make sure it's true). And they've even got an ingame macro you can use to run the script from directly in the game.The rate of development over there is pretty impressive, and the site has definitely grown into much more than just your average Armory substitute. At some point you wonder just how many of the features are necessary (if you ever want to see your character in 3D, you can pretty much just log into the game), but they're definitely getting creative.
Computerworld on Blizzard's Warden at work
We've covered the topic of Warden in the past, and you've probably already got an opinion on what it does to your computer system. Blizzard runs the Warden program alongside your WoW client, and while it runs it examines what else is running on your system -- if there are any third party programs (either hacks or cheat programs) interfering with the client, it lets Blizzard know, and shuts down the client. The obvious privacy concern here, of course, is that Warden is basically watching what you do outside of the game. And while Blizzard has maintained that the program is simply meant to check for hacks and cheats (they also say that no personally identifiable information is sent back to them, though IPs and other network information definitely are), there's always a chance that Warden could see you doing something you don't want it to. Computerworld's Security section has a nice long article on all of the implications of Warden, especially in one of the more sensitive areas of security: the workplace. While most of us probably won't ever play World of Warcraft at work, there are certainly companies where installing and playing the game at certain times is appropriate. And it's probably in those situations where Warden could be its most dangerous. If you trust Blizzard with your information, then you'll have nothing to worry about. But if you don't know what Warden is sending back, there's always a chance that it could be something more sensitive than you'd like. Of course, there is a hard and fast solution to this: don't play World of Warcraft on computers that have anything you wouldn't want shared with Blizzard or anyone else. As Computerworld concludes, it's a choice-and-consequences kind of thing. Warden is up and running every time you play WoW, for better or worse -- if you don't want it watching what you're doing, the only guaranteed way out is to not play World of Warcraft.
Fighting sockpuppet reviews on the App Store
In this modern age of information, it's easier than ever to see what people think of a product, whether it be a new lawnmower, a console game, or an App Store app. But it's also easier than ever to try and tweak public opinion, and while there are many official avenues that will accept anonymous opinions, there aren't so many that will help you weed out the legit from the not-so-much. App Store reviews have been controversial from the beginning -- while they can be helpful for buyers, you often have no idea just who's leaving comments or what their real agenda is. Njection, the makers of Nmobile (which we played with a while ago) are having a huge problem with what they're calling "sockpuppet" reviews on the App Store. Someone (they believe this person is in cahoots with their competitor) is posting bad reviews on their app and trying to trash them and their product elsewhere (including in a comment here on TUAW). And unfortunately, as they say, they don't really have much recourse against this behavior -- they've appealed to Apple, who've replied that they'll leave comments up, unless they're offensive or extremely false. Apple's own guidelines for reviewing apps asks that the reviewers deal with apps on their own merit rather than attacking competitors, but that seems to be more of a recommendation than a firm rule. Njection says the comments have kept consumers from trying out their apps, though it seems difficult to actually track how many people haven't tried your app (and why). It'll be interesting to see if Apple makes other changes to the review system if this sort of thing rears its ugly head more often. At this point, it seems devs just have to deal with it by doing damage control when necessary and making their app good enough that "sockpuppeting" doesn't strongly affect public opinion.
Hearthstone also displays your characters on Facebook
Last week, when we reported on the Facebook I Play WoW app reaching a full 100,000 users, a lot of commenters mentioned another app over there, Hearthstone, that's got a good reputation from the people who use it. I checked it out, and indeed, it's an excellent alternative (or addition -- there's nothing keeping you from using both) to let you show your WoW characters off on Facebook.Just like I Play WoW, Hearthstone pulls your character information directly from the Armory, and displays it in a number of ways around Facebook, including, if you so choose, on your profile pages or on your wall. A few of our commenters said they liked Hearthstone's display better, but I didn't see any major differences there -- they both display your character, class, level, and server, and both will click through to pages where you can see more stats and discuss the character with others. Hearthstone will also let you change your character's image to a custom choice and enter a bio, though I Play WoW has some customization options as well. Hearthstone has an "equipment history," so even if you shard those epics you can still brag about having them. And finally,Hearthstone will let you play with the characters right on Facebook, and you can /salute or /duel the characters of your friends.Overall, they're both worth checking out if you want to show off some of your World of Warcraft progress on Facebook. Obviously, I Play WoW is bigger, but as our commenters pointed out, Hearthstone has some excellent features as well.
Path of a Hero keeps walking forward
Reader Aaron V., creator of the Path of a Hero site that we linked to a while back, sent us an email to say that the site is better than ever. It's jumped up to 3700 users (probably more since he told us that), all the EU realms are now supported, and there are many more social updates built into the interface. Not only can you search the entire database with a new Ubersearch, but users can now comment on journal entries and even send messages to each other. Aaron tells us that stability is better than ever, and he says he's been getting a lot of good feedback, too -- people have been telling him that they wish the site had been around since they were level 1.Cool to see that it's working so well. The site lets you upload screenshots of your character, and then pulls Armory data (including gems, enchants, and set item bonuses) out into the page as well. We'll have to see, too, if Aaron is able to implement the new Achievement and stat info -- maybe you'll be able to chart your character's gold or achievements over time.Finally, Aaron says that he is working on support for alts and thinking about setting up "path of a guild"-type features, so you can track not only a character's progress, but a guild's progress as well. Definitely a cool idea to look back at where you were in the game, and see all of the things you've earned and achieved so far.
The supercomputers behind World of Warcraft
The New York Times has an intriguing story up about supercomputers around the world, and, as we've heard before, some of the most powerful computers ever created are being used... to run World of Warcraft. The9, which is the company that Blizzard has licensed the game to in Asia, runs more than 10 supercomputer systems, hosting at least a million players online at a time. Some of the other tasks listed for these supercomputers include flight simulations and animation rendering -- the same type of computer that designed the wing of the plane you're flying in might have calculated just how much gold you should have after repairs.I have a personal note to add to this one, too, though I have to be fairly vague.
WoW-Achievements.com starts tracking achievements as best they can
You knew this was coming, but I'm impressed with how it's done over on WoW-Achievements.com. With points to track and players to compare, it was inevitable that we'd have a site show up to track achievements, and here it is. While the Armory itself doesn't show individual achievements (yet), they've apparently come up with a way to figure out a number per player, and there's a worldwide player list (or at least a list of the 53, 901 characters they surveyed somehow). You can also post a pic of your achievement info, and they'll update it on the site. There's no way to see your individual stats yet, but if and when Blizzard adds that functionality to the Armory, we'll probably see a couple of sites show up like this, that allow you to do more with achievements and tracking them than the official UI does.Of course, the Xbox 360 is the gold standard for achievements at this point -- while other MMOs and WoW have used the mechanic in their own way, Microsoft has built achievements into Xbox 360 profiles available online to anyone, so that's where most of the great web tools are right now. But the one that stands out for me, that I'd love to see replicated in World of Warcraft, is 360voice.com -- it basically creates a blog of what you've been up to on the Xbox that presents your activity in a readable, fun format. With Achievements build into the Armory, something like that could be easily used to power a timeline of your character, and let your friends see from day to day where you've been and what you've done. Lots of very cool ideas to develop here -- hopefully Blizzard will release Achievement info in an API sooner rather than later.
Behind the Curtain: Too much information
So, just the other day I hit level 30 on my latest World of Warcraft alt – a Dwarf Priest. I hopped on the nearest Gryphon to Ironforge to train up some skills, and noticed that I had unread mail. Skipping gaily towards the nearest mailbox, I was most surprised to find a letter from Ultham Ironhorn, the Dwarven Riding Trainer, letting me know that I was now eligible to purchase a mount from his fine establishment. For those of you unfamiliar, originally in WoW, you had to wait until you'd hit level 40 before you could buy a mount. Patch 2.4.3 changed that, and lowered the level requirement for a standard mount to level 30. I hadn't read anywhere though, that, upon reaching level 30, your character would be told about it. Back in-game, I checked with my guildies to see if they knew anything about the mail. They didn't, none of them having levelled up an alt in some time, so it was news to all of us. We all agreed that Blizzard must have implemented it to point players in the direction of a mount, when they might otherwise have missed out on the early availability. It got me thinking about information and the availability of it in game.
Blizzard reveals new Battle.net features
DIII.net has a great writeup of everything Blizzard has said so far about the new Battle.net features, and while most of the information applies more to Diablo III and Starcraft II, there's some good tidbits in there for WoW fans as well. Battle.net is Blizzard's oldest online service -- it predates WoW by a few years and was notably used to play Warcraft 3, Diablo 2 and Starcraft online. It's making a return with a revamp for the release of Starcraft II, and in addition to the previously mentioned ability Battle.net will give playes to track achievements across all Blizzard games, the system will have a much more social feel than the previous incarnation of the service.Player accounts, avatars, icons, and friend lists are all planned, and odds are that services like the Armory and even the WoW sign in may be tied to your Battle.net account in some way. Tournaments and rankings will be included (though it remains to be seen how this might be implemented in World of Warcraft), and Battle.net will even offer players the ability to save and share replays of Starcraft II games, and other e-sport-like features.That last feature would be a perfect fit for WoW's Arenas, of course, but as much as players would like to be able to spectate Arena matches, odds are that there would have to be a lot of behind-the-scenes coding done on Blizzard's side. Starcraft is being built from the ground up to record matches, of course, but WoW's Arena system doesn't have that ability built in, and putting it in might be more work than Blizzard wants to do on that one area of the game. No word yet on when we might get the new Battle.net (odds are it'll come out right around the Starcraft II release, whenever that is), but from the look of it, Blizzard has big plans to expand the social networks they've built into World of Warcraft towards all of their properties.
