Internet service provider

Latest

  • Verizon intros FiOS Quantum, officially priced up to 300Mbps

    by 
    Ben Drawbaugh
    Ben Drawbaugh
    06.18.2012

    What's faster than FiOS internet service? FiOS Quantum evidently, as Verizon's latest high-speed internet service gets an official name and pricing. Effectively doubling every tier -- except the entry-level 15/5 -- each can be acquired with or without a custom bundle, double or triple play, and range in price from $65 to $175 a month -- except the 300 down / 65 up which is only available by itself for $210 a month. Willing to commit for two years? Well, then you can save yourself a few extra bucks a month. Existing customers won't have to pay an upgrade fee to take advantage of the new speed, but their bill will probably go up about $10 to $15 a month -- depending on what other changes they might make to their bundle. The real question is can one even take advantage of these crazy speeds, but we for one would love to find out.

  • Verizon doubles FiOS speeds to 300Mbps, thumb-twiddling waits are officially over

    by 
    Jon Fingas
    Jon Fingas
    05.30.2012

    Verizon's IP network traffic jam apparently wasn't that much of an issue, since it just kicked up the speeds for FiOS service by a notch... or ten. Unless you're a spendthrift sticking to the base 15Mbps plan, download speeds have more than doubled across the board -- including to an eye-watering 300Mbps if you opt for the costliest plan. Upload speeds aren't advancing quite so quickly, although those who spring for the two highest tiers will see their upload speeds crack 65Mbps. The fiber speed-up is being attributed to a flood of Internet video and cloud backups, both of which get downright reasonable at 300Mbps; Verizon figures that both a 2-hour HD movie download and a 10GB backup will finish in 22 minutes or less. Whether or not pricing will have changed will have to wait until the speed upgrades take effect in June. Somehow, we can't imagine a drop anytime soon in the $200 monthly outlay for the top tier.

  • UK department store John Lewis launches broadband service, get in on the ground floor

    by 
    James Trew
    James Trew
    04.22.2012

    If you live in the UK, and were thinking "If only I could get my broadband from the same place I get my crystal tumbler set" then maybe now you can. Department store John Lewis, a favorite for wedding lists, furniture and homeware is branching out into the British ISP game. The standard package will be £11 a month (not including line rental,) offering "up to" 16Mb speeds and a 20GB data cap. More eager users can pay an extra £7 to remove that download limit. Both bundles benefit from a free phone support, no activation fee and, of course, wireless router. Sound like your kind of deal? Head down to the source link, or past the haberdashery section to find out more.

  • Calyx Institute to create ISP that keeps customer traffic private, away from prying governmental eyes

    by 
    Michael Gorman
    Michael Gorman
    04.12.2012

    Wouldn't it be nice if we were free to surf the web free from fear of having our traffic monitored and emails scraped by the NSA? Well, if Nicholas Merrill has his way, we won't have to rely on anonymous browsers or proxy servers -- we'll have a new ISP built from the ground up to protect customer privacy. A non-profit, the Calyx Institute, will run the ISP that'll employ end-to-end encryption on web traffic, plus encrypted emails to prevent anyone other than the user, including the ISP itself, from seeing people's internet activity. Because of this structure, Calyx, quite literally, won't be able to comply with governmental requests to obtain customer traffic data under the Patriot or Foreign Intelligence Surveillance Acts. The best part is, such online privacy may cost as little as $20 a month, and Merrill has hopes to provide a similarly secure VoIP service at some point as well. Of course, the venture will only be possible if Merrill can raise the $2 million needed to get it going -- which is why he's pitching the idea to venture capitalists in Silicon Valley and the general public through crowd-sourced funding site IndieGogo. Want to help out? Hit the source below to make a donation.

  • FCC thinks ISPs should do a better job preventing fraud, theft

    by 
    Brian Heater
    Brian Heater
    02.24.2012

    Internet fraud and theft are major problems, there seems to be little doubt about that -- according to FCC chairman Julius Genachowski, some 8.4 million credit card numbers are stolen every year. The question, then, is who should be addressing the issue. Genachowski this week called for "smart, practical, voluntary solutions," asking internet service providers to put more effort into helping prevent data theft, hacks and other issues, or risk having "consumers lose trust in the internet," thereby "suppress[ing] broadband adoption and online commerce and communication." The chairman asked ISPs to help avoid hijacking through more efficient traffic routes and to instate DNSSEC to help weed out fraudulent sites.

  • Hawaii's proposed online tracking law comes under fire from ISPs, civil libertarians

    by 
    Amar Toor
    Amar Toor
    01.27.2012

    There may be some trouble brewing in paradise, thanks to a seemingly draconian law currently under consideration in Hawaii's state legislature. If passed, H.B. 2288 would require all ISPs within the state to track and store information on their customers, including details on every website they visit, as well as their own names and addresses. The measure, introduced on Friday, also calls for this information to be recorded on each customer's digital file and stored for a full two years. Perhaps most troubling is the fact that the bill includes virtually no restrictions on how ISPs can use (read: "sell") this information, nor does it specify whether law enforcement authorities would need a court order to obtain a user's dossier from an ISP. And, because it applies to any firm that "provides access to the Internet," the law could conceivably be expanded to include not just service providers, but internet cafes, hotels or other businesses. Democratic Representative John Mizuno is the lead sponsor of the bill, though his support already seems to be waning. Not long after H.B. 2288 was introduced, Republican Representative Kymberly Pine told CNET that she would be withdrawing her support for it, adding that her intent was not to track Hawaiian web surfing, but to simply protect "victims of crime." "We do not want to know where everyone goes on the Internet," Pine explained. "That's not our interest. We just want the ability for law enforcement to be able to capture the activities of crime." Pine went on to acknowledge that the proposal has come under fire from many civil libertarians and internet companies within the state, and that the measure will likely be revised. In retrospect, she said, the concept of storing personal information "was a little broad," and Hawaii's lawmakers "deserved" the criticism they received during today's hearing.

  • Rogers Communications violates Canadian net neutrality rules over WoW bandwidth throttling

    by 
    Mathew McCurley
    Mathew McCurley
    01.24.2012

    The Canadian Radio-television Telecommunications Commission recently ruled that Rogers Communications, one of the largest internet service providers in Canada, has violated federal net neutrality rules. Last year, I wrote a few Lawbringers about the subject, which discussed what Rogers had to actually do to escape violation of certain internet traffic throttling complaints. Basically, Rogers was making WoW players' internet access slower because WoW looked like peer-to-peer traffic on their network. Rogers is finally going to have to answer for the throttling issues, even after all of the requests and demands to change their packet inspection protocols. The communications company has until Feb. 3 at noon to respond to the complaints about internet throttling or face a hearing with the CRTC board. Hopefully, the same type of rules can make their way to America, where internet service is abysmally slow and throttled like crazy. Prior to the Cataclysm launch, Blizzard released the new WoW client, which used a peer-to-peer system to upload and download information, patches, data, and all that jazz. This data accidentally triggered internet service providers' bandwidth alerts for torrent traffic and was subsequently throttled to lower speeds. After realizing that many users were experiencing lag issues with the new launcher and their ISPs, Blizzard began its outreach to ISPs in order to work together to fix the problem. A year later, people are still having problems, and Rogers in Canada has admitted to throttling WoW bandwidth.

  • Virgin Media to double broadband speeds this year, BT smirks

    by 
    Amar Toor
    Amar Toor
    01.11.2012

    Virgin Media customers are in for a big treat today, because the UK-based ISP has just announced plans to double the average speed of its broadband service. Over the course of the next 18 months, top speeds will increase from 100 Mbps to 120Mbps, as part of a £110 million ($169 million) initiative. Users on 10Mbps, 20Mbps and 50Mbps plans, meanwhile, will see their speeds and bandwidth usage limits doubled, at no extra charge. The upgrade is slated to begin rolling out in February, and should be complete by the middle of next year. Competing company BT, meanwhile, was quick to point out the similarity between Virgin Media's new campaign and its own upgrade. "It is no surprise to see that Virgin are following our lead by doubling speeds," BT said in a statement. "We announced we would do this for our fiber products last autumn and so they are trying to catch up with us."

  • Comcast says no to tiered data for its broadband service, hardcore Netflix users rejoice

    by 
    Billy Steele
    Billy Steele
    12.07.2011

    Looking for a cable operator that won't charge you for all of those Rescue Me marathons you're having? If so, Comcast says it has no plans of implementing tiered data plans for its subscribers, unlike its wireless brethren. Citing that the move wouldn't be advantageous for the company's blooming broadband sector, Comcast Cable president Neil Smit and CFO Michael Angelakis eased the fears of video streaming customers on Monday, at least for the immediate future. Smit went on to say that "we don't want to nickel-and-dime customers at this point" -- so your extreme downloading habits are safe, for now. Bear in mind, Comcast does put a cap of 250GB per month on data consumption, so the idea full-on unlimited broadband is still just wishful thinking.

  • Court holds European ISPs can't be forced to filter traffic, users free to fly the jolly roger

    by 
    James Trew
    James Trew
    11.24.2011

    It's been a sliver under a month since UK ISP British Telecom was ordered to cut all ties to filesharing site Newzbin 2. Now, a European court decision deals a counter blow to media owners by denying their demands to hustle ISPs into tracking freeloading downloaders. Specifically, the court held that it was illegal to force an ISP to install and maintain a system filtering all of its traffic as it could infringe customer privacy rights. While the decision will prove unpopular in big-wig boardrooms, joe public will no doubt be pleased with the court's upholding of both net neutrality, and of course not having to shred quite as many strongly worded letters from his or her ISP.

  • CRTC rules against traffic-based internet billing, touts 'flexibility' for small ISPs

    by 
    Amar Toor
    Amar Toor
    11.16.2011

    Chalk one up for the little guy, because Canada's telecom regulator has finally come down in favor of independent ISPs -- ostensibly, at least. Earlier this week, the CRTC ruled that major providers will not be able to bill smaller operators based on bandwidth usage, effectively reversing a controversial policy it implemented (and eventually rescinded) back in February. Under the ruling, heavyweights like BCE and Rogers will be able to sell their bandwidth to smaller ISPs on a monthly basis, with rates pre-determined according to the network capacity each independent operator requires. Large companies can continue to charge flat monthly fees, as well, but they won't be allowed to impose the same traffic-based billing that many apply to individual consumers. The regulator explained the decision thusly: "This wholesale billing model, which is based on capacity, will give independent ISPs added flexibility in offering competitive and innovative services to Canadians." For more details, surf past the break for a dose of PR. [Image courtesy of Jeff Myers/Flickr]

  • UK court orders ISP to block Newzbin 2 filesharing site within two weeks, Hollywood smiles

    by 
    Amar Toor
    Amar Toor
    10.27.2011

    Pirates just can't catch a break these days. Way back in July, a British judge ordered telecom company BT to block its subscribers from visiting a site called Newzbin 2, on the grounds that the ISP had "actual knowledge" of customers using the platform access copyright infringing content. An appeal was soon filed, but yesterday, it was shot down by a high court. Under the order, BT will have 14 days to seal off access to Newzbin 2, and will have to do so on its own dime -- something the provider was aiming to avoid. The decision marks the first time that an ISP has been forced to block access to a filesharing site, something the Motion Picture Association heralded as "a win for the creative sector." BT, meanwhile, didn't have much to say about the ruling, stating only that "it is helpful to have the order now and the clarity that it brings." Less certain, however, is the impact this order will have on future copyright lawsuits and web censorship, in general. Find the ruling in its entirety at the coverage link, below.

  • US government to beat back botnets with a cybersecurity code of conduct

    by 
    Amar Toor
    Amar Toor
    09.23.2011

    Old Uncle Sam seems determined to crack down on botnets, but he still needs a little help figuring out how to do so. On Wednesday, the Department of Homeland Security and National Institute of Standards and Technology (NIST) published a request for information, inviting companies from internet and IT companies to contribute their ideas to a voluntary "code of conduct" for ISPs to follow when facing a botnet infestation. The move comes as an apparent response to a June "Green Paper" on cybersecurity, in which the Department of Commerce's Internet Policy Task Force called for a unified code of best practices to help ISPs navigate through particularly treacherous waters. At this point, the NIST is still open to suggestions from the public, though Ars Technica reports that it's giving special consideration to two models adopted overseas. Australia's iCode program, for example, calls for providers to reroute requests from shady-looking systems to a site devoted to malware removal. The agency is also taking a hard look at an initiative (diagrammed above) from Japan's Cyber Clean Center, which has installed so-called "honeypot" devices at various ISPs, allowing them to easily detect and source any attacks, while automatically notifying their customers via e-mail. There are, however, some lingering concerns, as the NIST would need to find funding for its forthcoming initiative, whether it comes from the public sector, corporations or some sort of public-private partnership. Plus, some are worried that anti-botnet programs may inadvertently reveal consumers' personal information, while others are openly wondering whether OS-makers should be involved, as well. The code's public comment period will end on November 4th, but you can find more information at the source link, below.

  • Time Warner Cable will pay for your Slingbox, in exchange for love

    by 
    Amar Toor
    Amar Toor
    08.24.2011

    If you're a faithful Time Warner Cable customer, your next Slingbox purchase could be on the house. Yesterday, the provider announced that it will offer full rebates to any Wideband internet subscribers who buy the $300 set-top box, as part of a promotion due to launch sometime in September. Jeffrey A. Hirsch, TWC's executive vice president and chief marketing officer, told the New York Times that the offer is geared solely toward promoting his company's $99 Wideband service, though it's hard to ignore the move's larger symbolism -- especially in light of that ongoing legal battle with Viacom over live streaming content to the iPad. Time Warner has yet to pinpoint a launch date for its new promotion, but we'll let you know as soon as we get word.

  • Google Fiber beta test goes live, bathes Stanford in high-speed regularity

    by 
    Amar Toor
    Amar Toor
    08.23.2011

    When we last checked in on the Google Fiber project, engineers were busy laying the groundwork for a 1Gbps network across both Kansas Cities, while preparing to launch a beta test near Stanford. Now, it looks like the beta service has gone live in the Palo Alto area, according to a lucky Reddit user who claims to be using it. The ISP is available free of charge to students and faculty members within the area, at pretty mouth-watering speeds. No word yet on when the Kansas City communities will receive similar treatment, but you can gaze in awe at the Stanford Speedtest result, after the break.

  • Comcast's Internet Essentials offers $10 internet access to low-income families

    by 
    Christopher Trout
    Christopher Trout
    08.06.2011

    Earlier this year, when Comcast bought up NBC Universal, the company made a promise to boost broadband access in underserved communities and, with the launch of its new Internet Essentials service, it looks poised to follow through on that commitment. Originally laid out as the Comcast Broadband Opportunity Program, the plan offers internet access for only $10 a month to families with children who qualify for free lunch programs. Taking its commitment even further, the outfit is offering a $150 voucher for the purchase of a computer, access to free digital literacy training, and a Norton Security Suite. Of course there are a couple of requirements -- one being that you have to have made good on previous Comcast bills -- but we're hoping this will help the old red, white, and blue climb a couple rungs on the broadband adoption ladder. Full details of the ambitious plan await you in the PR after the break.

  • FCC measures US wireline advertised broadband speeds, fiber dominates cable and DSL

    by 
    Joe Pollicino
    Joe Pollicino
    08.03.2011

    Ever wonder if the speeds your ISP advertises are actually what you're getting while reloading Engadget all day? The FCC did, and decided to team up with 13 major broadband providers in the US to test how they performed from February to June of this year. Notably, during peak hours the average continuous download speeds of fiber connections were 14 percent faster than advertised, while cable and DSL were slower than claimed by 8 and 18 percent, respectively. Upload speeds also varied, with DSL again dipping the lowest at 95-percent of what's advertised -- might be time to ask your phone-based ISP for a partial refund, no? In addition to sustained speeds, the FCC analyzed consumer connections' latency and the effect of ISP speed boost tech on activities like VoIP, gaming, and video streaming. In concluding its research, the Commission noted that it should be easy to get tools in users' hands for keeping better tabs on ISP-provided services, without needing to contact customer frustrations relations. The study is chock full of even more graphs and stats, which you'll find by hitting that source link below. Now, if only we could get those speeds on par with our friends across the Atlantic.

  • EU investigation to take a closer look at net neutrality

    by 
    Amar Toor
    Amar Toor
    04.20.2011

    The EU has commissioned an investigation into how European ISPs handle traffic and manage their networks, in a move that could lead to new legislation on net neutrality. The investigation, to be conducted by the Body of European Regulators for Electronic Communications (BEREC), will cover both mobile and fixed Internet providers, with particularly close attention paid to any barriers consumers may face when changing operators. BEREC will also consult with consumers and corporations to determine whether or not ISPs are being completely transparent about their traffic management practices, or advertised connection speeds. In a speech delivered yesterday, Neelie Kroes, the European Commission's Vice President for the Digital Agenda, admitted that some ISPs need to restrict some bandwidth-heavy services in order to protect their networks, but promised to publicly name and take action against any operators found to be stifling competition or consumer choice: "Mark my words: if measures to enhance competition are not enough to bring Internet providers to offer real consumer choice, I am ready to prohibit the blocking of lawful services or applications. It's not OK for Skype and other such services to be throttled. That is anti-competitive. It's not OK to rip off consumers on connection speeds." It's unlikely, however, that the EU will implement legislation as pointed as the net neutrality rules the FCC unveiled in the US, nor as expansive as the law that Chile introduced last summer. In a report issued yesterday, the EU affirmed that "operators should be allowed to determine their own business models and commercial arrangements" -- words that no doubt delighted many in Europe's ISP community. The results of BEREC's investigation are due to be published by the end of the year.

  • Poll: Would you switch ISP's for Netflix streaming?

    by 
    Richard Lawler
    Richard Lawler
    01.26.2011

    In its Q4 results earlier today Netflix broached the idea that, just as internet service providers can block its content, it could also restrict access to certain providers if they continue to force its CDNs to pay for network access. Given its incredible growth, there's certainly a large number of high value users making use of the service and potentially something users would actually switch providers to keep access to. While that's just an idea, more immediately it plans to release detailed statistics on ISP performance tomorrow on its blog. So let us know, if your ISP either doesn't measure up or potentially was actually blocked by Netflix, would you switch in order to keep the streaming movies coming? %Poll-59282%

  • Seattle eager for Google fiber, other cities apt to fall in line

    by 
    Darren Murph
    Darren Murph
    02.12.2010

    Talk about rapid response. Just a day or so after Google blew a few minds by announcing its plans to serve 1Gbps internet to a select group of communities, Seattle mayor Mike McGinn has come forward and confessed that the Emerald City is ready to accept said offer. 'Course, we shouldn't be shocked to hear that one of the most educated and wealthy cities in North America -- as well as (almost) being home to Microsoft -- is up for a little fiber action, but it's certainly interesting to see just how willing the local government is to share its resources with Gmail's creator. We're guessing that other tech-savvy cities throughout the US will be jumping in line as well, so if you'd like to be one of the first, now might be a fantastic time to ping your own mayor and get him / her on the ball.