jetblue
Latest
Weekly Roundup: Moto G and Nike FuelBand SE reviews, Smartphone buyer's guide and more!
You might say the week is never really done in consumer technology news. Your workweek, however, hopefully draws to a close at some point. This is the Weekly Roundup on Engadget, a quick peek back at the top headlines for the past seven days -- all handpicked by the editors here at the site. Click on through the break, and enjoy.
Onboard JetBlue's first Fly-Fi flight, with the fastest internet in the air
On a flight yesterday from JFK to Austin, JetBlue finally decided to flip the switch on Fly-Fi, giving lucky passengers an early look at the airline's next-generation in-flight WiFi for the very first time. A flight attendant announced the service -- which is free until 30 planes are retrofitted -- and passengers seated around me pulled out their laptops, tablets and smartphones and tried to hop online. Unfortunately, a recent update caused unexpected performance issues, and Fly-Fi's speed and consistency fell far short. When a flight attendant asked the woman seated in front if me if she had enjoyed her experience at the end of the flight, she responded with "not so much." It wasn't looking good for JetBlue. I had booked my return to New York on the same aircraft, and following a 20-minute BBQ pitstop at AUS, I got back on board. The issues we experienced on the first flight -- allegedly caused by an incorrect DNS-server listing on the network side -- were completely resolved, making our three-hour hop back to Kennedy Airport much more pleasant. The experience was completely different, though we were offline for 30 minutes or so as we passed over Louisiana and Mississippi. Ultimately, Fly-Fi, which utilizes the ViaSat-1 satellite positioned over North America, was in line with the ViaSat service I've tried on the ground -- when it works, it blows the competition out of the water. It's as close as you'll get to the internet you're used to at home, and it certainly outshines connectivity in pretty much any airline terminal.
Delta and JetBlue now permit personal electronics use during all stages of flight
That was fast -- mere hours after the FAA said it would allow the use of personal electronics during takeoff and landing, airlines have begun flying under the relaxed rules. Passengers on both Delta and JetBlue aircraft are now free to use their mobile gadgets at nearly every stage of flight. Other major US carriers have yet to officially embrace the lightened regulations, although American Airlines tells Bloomberg that it's already applying for clearance. For the rest, it's likely just a matter of time -- but not too much time, we hope.
Daily Roundup: Xperia Z1 review, JetBlue's 12Mbps Fly-Fi, iMessage briefly appears on Android, and more!
You might say the day is never really done in consumer technology news. Your workday, however, hopefully draws to a close at some point. This is the Daily Roundup on Engadget, a quick peek back at the top headlines for the past 24 hours -- all handpicked by the editors here at the site. Click on through the break, and enjoy.
JetBlue and ViaSat prepare to launch 12 Mbps WiFi at 36,000 feet, a LiveTV tour
It's a small miracle that you can open up your laptop and surf the web while soaring through the air in a metal tube some seven miles above the ground, but the experience is inconsistent, and when it works, the connection is often frustratingly sluggish. That's about to change. Once focused on undercutting the competition, JetBlue is now best known for its in-flight product: complimentary snacks, 36 channels of free DirecTV and friendly flight attendants. This year, the airline is undergoing a service alteration of sorts. The traditionally all-coach carrier will soon cater to business travelers with a bed-equipped premium cabin, and by the end of next year, all customers will be able to surf the web from 36,000 feet with speeds that rival (or often exceed) what we're used to on the ground. That new service, powered by ViaSat, is called Fly-Fi, and it's hitting the skies this November. We spent a day with JetBlue's subsidiary, LiveTV, the company responsible for providing in-flight entertainment (IFE) on more than 600 aircraft, including 188 JetBlue planes and some 200 United 737s. If you've watched DirecTV while flying either of those airlines, it's LiveTV that put it there, and soon, the Florida-based firm will be responsible for getting you online, too. Fly-Fi, and its to-be-named United equivalent, will deliver up to 12 Mbps of data -- not to the aircraft, but to each and every passenger on board. Join us aboard JetBlue's first Fly-Fi-equipped Airbus A320 after the break.
JetBlue scores FAA approval for Fly-Fi, may launch satellite WiFi next month
JetBlue's next-generation WiFi service, powered by ViaSat's super-speedy Ka-band satellite, is officially on track to launch this October. The FAA just issued a Supplemental Type Certificate (STC) for the airline's Airbus A320, enabling a fleet-wide installation that's set to begin immediately. In a statement, Chief Commercial Officer Robin Hayes said that several aircraft will be wired by the end of this year, with many A320s scheduled to come online throughout 2014. The rollout will then continue with JetBlue's smaller Embraer 190, currently used on select regional routes. (Photo credit: AP Photo/Damian Dovarganes)
JetBlue invites iPads into the cockpit
Another airline has just announced that iPads will become part of standard cockpit equipment for its fleet. Long Island City, NY-based JetBlue will be equipping pilots with iPads and three core apps to lighten their load and help them in getting passengers to their destinations safely and on time. The apps help pilots look at real-time weather, let them do their pre-flight planning and provide access to digital airport and aircraft charts. The real-time weather app will receive data via satellite WiFi provided by the LiveTV systems on each aircraft, providing what JetBlue refers to as "the fastest access in the air." JetBlue believes that the FAA will allow other apps into the cockpit in the future, including instrument approach and taxiway charts. American Airlines announced this week that it had completed a systemwide rollout of 8,000 iPads for use on the flight deck, and is expecting to save over $1.2 million in fuel annually thanks to the elimination of heavy flight bags on its aircraft. Trees will also be happy with American's rollout -- the company says that they've eliminated 24 million pages of paper documents.
JetBlue begins Fly-Fi flight testing, on track for Q3 launch
Adding satellite WiFi to an airplane isn't as simple as mounting an antenna up top and flipping the switch on a router -- even installing a cockpit printer requires FAA approval, so as you can expect, the Federal Aviation Administration won't check off on major modifications without some thorough testing. JetBlue's new Fly-Fi service is well on its way to getting a formal green light, though, and is expected to launch before Q3 is through. This week, the carrier is running through a variety of flight tests with one of its Airbus A320s, including maneuvering the plane with some pretty unusual weight loads, such as the rear center of gravity positioning you can see demonstrated above. After that's complete, it's time to wait for FAA certification before moving onto performance testing, and if all goes well, passengers should expect to hook up to ViaSat-1 from 30,000 feet in mere months. Once Fly-Fi goes online, it'll be by far the fastest commercial in-flight WiFi option -- we really can't wait!
Visualized: JetBlue and ViaSat test Fly-Fi in-flight WiFi... from the ground
Gogo's ground-to-air transmitters typically mandate evaluating service while jetting around the country above 10,000 feet. Sure, you don't need to waste fuel flying around an empty airliner, but even the company's small jet can burn through quite a bit of cash. ViaSat, on the other hand, can do much of its service testing on the ground, using that fairly ordinary Ford van pictured just above. The reason, of course, relates to the location of the company's transmitter -- namely, the ViaSat-1 satellite, positioned some 22,000 miles above the ground. In the air, planes will actually be nearer to the orbiting device, rather than farther away, and assuming a line-of-sight link from the road, the truck can work out kinks at a fraction of the cost. That white dome atop the van, which is similar to the device that'll soon be mounted on JetBlue's fleet, maintains a constant connection by rotating instantly as the van moves -- if the vehicle's heading changes, the antenna array will turn, too, so it's always pointed directly at the sat in the sky. You may have seen ViaSat's van driving down Southern California's freeways, but the rig has just arrived in Orlando, for some additional testing a few degrees away from the company's Carlsbad home. Assuming all goes well here, you'll be shooting around the web courtesy of Fly-Fi in no time at all.
JetBlue names in-flight WiFi service: Fly-Fi, powered by ViaSat Exede
During an analyst event today, JetBlue shared some more details about its upcoming in-flight WiFi product. The service, which will be powered by ViaSat's Exede, has been coined "Fly-Fi," and the airline plans to begin rolling it out to its aircraft "soon." JetBlue hasn't presented a firm timeline, but says "Barring any setbacks during certification, we expect our first Wi-Fi-enabled flight with customers to take to the skies later this year." That's perhaps not as soon as you may have liked, but based on a speed demo (comparing Exede, Gogo, Row 44 and Panasonic's offering), this new and improved solution will be worth the wait. Take a sneak peek in the comparison video after the break.
JetBlue dreams of an airport with Google Glass, forgets to include lost luggage
Google has been asking prospective Glass owners how they would use the eyewear if they had the chance. The team at JetBlue did more than write a hashtagged post and call it a day: the airline posted mockups of its vision for how Google Glass would work at the airport. Its concept would mostly save passengers from the labyrinthine mess they know today by popping up useful alerts and directions in the right locations, such as flight times at the gate or (our favorite) the locations of those seemingly invisible power outlets. Of course, JetBlue's images don't necessarily reflect the final product, if there even is one. It's not the likely gap between theory and practice that we're worried about, mind you -- we just have trouble believing in an airport where our flights are on time.
JetBlue Ka-band high-speed internet now arriving in early 2013, eight times faster than the competition
JetBlue Airways' high-speed wireless initiative is being held in a flight pattern until "early 2013," apparently. The company announced as much in a detailed blog post this afternoon, which also compared speeds of its forthcoming in-plane high-speed internet to the competition -- JetBlue's Ka-band operates roughly eight times faster than the Ku-band competition, and over nine times faster than ATG. Moreover, Ka-band can scale to a full plane of passengers, meaning everyone gets the "at-home experience" they'd like regardless of how many folks are signed on. As previously noted, the "basic Wi-Fi" service with JetBlue will cost nothing -- which sounds to us like there are plans to reveal a more expensive tier (or tiers) in the near future. But then again, we really like free things.
Gogo grabs 1MHz spectrum from JetBlue subsidiary LiveTV, beefs up in-flight bandwidth
In-flight internet provider Gogo's been increasing its domestic presence of late, so it makes sense for the company to snag some additional spectrum as well. Its new wireless license is for a chunk of 1 MHz spectrum that Gogo got from Live TV, the subsidiary of JetBlue that handles all of that airline's in-air entertainment and communications services. Gogo's new spectrum will augment its existing Air-to-Ground network here in the US -- pending FCC approval, of course -- and provide road (sky?) warriors with a bit more bandwidth once above 10,000 feet. For all you jet-setters, we should mention that your Gulfstream's Airfone bill will be going to Gogo from now on, as LiveTV tossed the venerable voice service in the deal, too.
The Engadget Interview: ViaSat CEO Mark Dankberg on Exede and the future of in-flight WiFi
When you think about satellite internet, dismal speeds, ridiculous latency and astronomical fees are likely first to come to mind. But the only technology capable of blanketing our entire planet in connectivity is now able to provide a fast, consistent and affordable experience, thanks to one market-leading company, and the vision and leadership of Mark Dankberg. Launched from Dankberg's home in Southern California, ViaSat lit up on the map in 1986, and spent the first two decades focused on government and corporate contracts. Last year's launch of ViaSat-1, however, beamed the company straight toward the top of the North American satellite broadband market, bringing high-speed internet to the rural masses. Pair the company's Exede household product with airline contracts for in-flight WiFi, and you have one ever-growing infrastructure giant. We sat down with Dankberg -- ViaSat's CEO since inception -- at the company's Carlsbad, California headquarters, learning about the Exede service launch, a portable newsgathering rig and what the future of in-flight WiFi may look like on airlines like JetBlue and United. Join us past the break for the interview in full, and an inside look at how ViaSat plans to transform the entire satellite internet experience.
ViaSat-1 sends its first words through the stratosphere to cooing stateside relatives
The ViaSat-1 story seems to be orbiting its way toward a happy ending in time for Christmas. The world's highest capacity telecommunications satellite sent down its first words on December 2nd: sadly it didn't chime a romantic "Mommy!" but a somber collection of high-bandwidth video streams, emails and websites. It'll continue back-and-forth testing, probably sending back pictures of red firetrucks until mid-December, which is when the company will assume "full control" (handed over from Space Systems / Loral) of the orbiting router and begin prepping commercial service before the end of the year. At which point, it'll be available to cover the US, Canada and Hawaii with KA-Band broadband service with partners WildBlue, Xplornet and JetBlue domestic flights.
JetBlue to bring Ka-band high-speed internet to the friendly skies by 2012
Despite Boeing's early efforts to make satellite service the go-to option for in-flight internet, the rather costly connection solution never really took off. It seems, satellite connectivity is about to experience something of a resurgence -- just last month Gogo announced its plans to blanket the globe with Ka-band coverage by 2015, and now JetBlue's announcing that it will be the first to deliver an on-board Ka-band network. In an agreement with ViaSat, the airline intends to bring the service to its more than 170 aircraft, beginning installation in 2012. The new broadband option will reportedly offer higher transmission speeds and more bandwidth per passenger for less money than other in-flight internet alternatives. With Lufthansa's new FlyNet service also sporting satellite-enabled WiFi, it would seem things are looking up for the future of the once doomed broadband solution.
JetBlue's LiveTV unit to snatch up Verizon's Airfone network
Nary a week after JetBlue expanded its in-flight internet services on BetaBlue comes news that the airline's LiveTV unit will be picking up Verizon's Airfone network. As you can glean, the purchase is being made in order to further "develop in-flight email and internet services," and while no purchase price was disclosed by either outfit, we are told that LiveTV will receive "100 air-to-ground US communications towers and Airfone's corporate and government aviation clients on January 1st." That's nice and all, but can't we get something out of this sooner?
JetBlue expands in-flight connectivity options on BetaBlue aircraft
During our time on JetBlue's BetaBlue aircraft, we came away mildly impressed with what was available. Thankfully, the airline isn't resting on its laurels, and has today announced expanded services for those lucky enough to secure a seat on the connected Airbus A320. By utilizing LiveTV's Kiteline platform, patrons can now check their Gmail, AOL Mail, Hotmail and Windows Live Mail from the comfort of their seat, and just in case you get bored with that, a "customized in-flight version of Amazon.com" will also be accessible. Yeah, we're talking really minor updates here, but at least the whole gamut of what's available is still totally free. Gratis and airlines just don't go together these days, so it's certainly a welcome change.[Via Jaunted]
Continental rolling out DirecTV, IM, and email to 225 planes
In another mostly positive step for in-flight entertainment options, Continental Airlines will be rolling out DirecTV along with email and IM service on 225 of its planes starting next January -- the majority of its domestic fleet, according to Reuters -- although watching some tube will reportedly cost economy passengers six bucks-a-pop. Continental is teaming up with LiveTV on the venture, a subsidiary of JetBlue which also provides that airline with DirecTV, XM, and, more recently, limited Yahoo email and IM services courtesy of its 800MHz bandwidth acquisition. LiveTV will both provide and install a majority of the in-plane hardware in exchange for most of the revenue from economy section TV viewers; the 36 DirecTV channels will be free to first class passengers, and anyone with compatible devices and a Yahoo account can connect to the flying hotspots.[Via Reuters]
Reminder: win two round trip tickets on JetBlue + noise canceling headphones
It's still not too late to win a pair of round trip tickets to any JetBlue destination, plus that pair of noise canceling headphones. You've got until New Years day to enter, but know we wouldn't trust ourselves with such a valuable task on that particular day, so just hit up the read link now for the contest rules and enter while you're still in possession of all your faculties.
