keyboard repair

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  • Devindra Hardawar/Engadget

    Apple offers next-day repairs for faulty MacBook keyboards

    by 
    AJ Dellinger
    AJ Dellinger
    04.23.2019

    After years of user complaints, it looks like Apple is starting to prioritize repairs for busted MacBook and MacBook Pro keyboards. According to a memo obtained by Mac Rumors, Apple has started to stock its retail locations with necessary parts so Genius Bar technicians can fix keyboard issues in store rather than shipping devices to an off-site service center. Employees were also instructed to aim for next-day turnarounds when performing keyboard repairs. Engadget has reached out to Apple to confirm this change and will update this story if we hear back.