open letter

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  • Dear Palm: It's time for an intervention

    by 
    Peter Rojas
    Peter Rojas
    08.21.2007

    Dear Palm,Man, what a crazy year, right? We know things haven't really been going your way lately, but we want you to know that we haven't given up on you, even though it might seem like the only smartphone anyone wants to talk about these days is the iPhone. It can be hard to remember right now, but you used to be a company we looked to for innovation. You guys got handhelds right when everyone else, including Apple, was struggling to figure it out. And it was the little things that made those early Palm Pilots great -- you could tell that someone had gone to a lot of trouble to think about what made for a great mobile experience, like how many (or rather, few) steps it took to perform common tasks. The problem is that lately we haven't seen anything too impressive out of you guys. Sure, over the past few years the Treo has emerged as a cornerstone of the smartphone market, but you've let the platform stagnate while nearly everyone (especially Microsoft and HTC, Symbian and Nokia, RIM, and Apple) has steadily improved their offerings. So we've thrown together a few ideas for how Palm can get back in the game and (hopefully) come out with a phone that people can care about. (And we're not talking about the Centro / Gandolf.) Read on.

  • CE-Oh no he didn't! Part XXV - Warner CEO Bronfman calls Jobs' DRM stance "completely without logic or merit."

    by 
    Paul Miller
    Paul Miller
    02.11.2007

    While EMI might be giving the concept of DRM-free online music sales a bit of thought, it doesn't sound like Warner Music is digging the idea in the slightest. "We advocate the continued use of DRM," said CEO Edgar Bronfman during the Q&A portion of an earnings conference call on Thursday. "The notion that music does not deserve the same protection as software, film, video games or other intellectual property, simply because there is an unprotected legacy product in the physical world, is completely without logic or merit." Edgar apparently couldn't be troubled to spell out exactly what's illogical by the stance espoused by Steve Jobs in his open letter to the industry, but he did decry Steve's method itself: "Frankly, manifestos in advance of those discussions is counter-productive." Wait, does that mean that you were considering getting rid of DRM, but Jobs ruined it all with a whiny letter? Or do you mean that because of his actions you're going to slap your tracks with even more cumbersome DRM just to teach us what happens when people attempt to dissent? We're so confused.

  • SanDisk does up its own "Open Letter," drops the ball

    by 
    Paul Miller
    Paul Miller
    02.08.2007

    If we didn't know any better, we'd accuse SanDisk of a bit of anti-Apple-ism right here. Sure, it's hard for Eli Harari, CEO of SanDisk, to come out in agreement with a competitor of his whose market domination makes his 2nd place standing look completely inconsequential, but there was really no need for SanDisk to shoot themselves in the foot here. See, while Steve Jobs laid out quite clearly the ridiculous nature of DRM for digital distribution, even if sidestepping the issue on FairPlay interoperability at the same time, Eli seems to be perfectly fine with the way things are in DRM land. "SanDisk is looking at the big picture, by creating solutions rather than conflict. Building an infrastructure to give consumers fair access to digital content while protecting content creators is vital for the long-term health of the music industry, as well as to our business and to our competitors. SanDisk stands committed to making this happen." SanDisk's open letter highlights the numerous music stores its players interoperate with, and poo-poos proprietary systems which is all well and good, even commendable, but lines like "the decision on using digital rights management (DRM) should rest with the music industry, not with device makers." don't really win them a lot of points with consumers. This all especially rings false since Mr. Harari seemed plenty miffed by the music industry's stance on DRM at his recent CES press conference, stating that he hoped the industry was coming around. So what's it going to be, Eli?[Thanks, Matt]