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Radio Shack nixing sales of Sprint's Pre and Pixi, but what does it mean?
So it looks like Barron's and The Wall Street Journal have talked to enough store clerks and Sprint reps today to confirm that Radio Shack is definitely dropping the original Palm Pre and Pixi from its in-store lineup. For what it's worth, Sprint says that "this is in line with Radio Shack's normal product planning process -- there is a designated amount of space in stores for handsets and they work to keep the line up of devices as current as possible," and we actually tend to believe that story since the phones (the Pre in particular) are getting awfully long in the tooth and we wouldn't blame the retailer for trying to cycle in some fresh stuff. The bigger question is whether the move indicates that Palm has some hot new gear for Sprint around the corner; if not, this gives Palm one less avenue for sales at a time when it needs all the help it can get, especially since you won't find these guys hawking Verizon's versions. [Thanks, Brent]
Palm Pixi Plus for Europe granted student visa, hangs out at FCC HQ
Just a few days after earning its all-important GFC wings, the European flavor of Palm's Pixi Plus has caught a jet plane over to the good ol' US of A where it's picking up FCC approval -- you know, just in case an owner or two ends up deciding to spend some time in the States. Model number P121UEU (as opposed to the AT&T variant, the P121UNA) now has the full blessing of the boys and girls at the Feds -- so when you pick up a Pixi Plus from your O2 shop on the next few weeks, take comfort in the knowledge that you won't be Tased, tackled, and placed under arrest for attempting to use one on American soil. That's a good thing, we'd reckon.
Official: Palm Pre Plus and Pixi Plus hitting Vodafone and O2 Germany on April 28
Palm's news activity doesn't seem like abating any time soon, as the company has just made the Deutsch arrival date for its Plus-ified phones official as April 28. It matches earlier speculation about late April, but also -- very importantly -- introduces a new carrier options for our Teutonic brethren in the form of Vodafone. Formerly locked in with Telefonica (whose local representative is O2), Palm seems to have finally seen the error of its ways and started offering choice as a side dish to its delectable WebOS main course. So, forget about who's buying the company, will you be buying its phones? [Thanks, gizmo21]
Palm Pre Plus and Pixi Plus could be coming to Europe by the end of this month
Time to get those speculative juices flowing again. Pre Central have unearthed the above O2 Germany promotional poster displaying a Palm Pixi stood in front of such smartphone luminaries as Sony Ericsson's X10 and Motorola's Milestone. Given that the Pixi has yet to make the hop over the Atlantic, their supposition is that we're looking at its Plus variant and that this early flier is indicative of a soon-ish release for the Euro-bound Plus devices from Palm. Can we be any more specific than that? Why yes we can, thanks to Laurent Guyot, a French PR chap, who indicates an April 27th launch date for the Pre and Pixi Plus on the SFR network. Put as much trust into this info as you feel appropriate, though it does look like a resoundingly logical time to get these handsets out into eager European hands. [Thanks, Garth]
Palm splits with ad agency Modernista
According to a report from Advertising Age, Palm has mercifully, finally, really parted ways with its ad agency, Modernista -- the house responsible for some of our least favorite ads ever. If you need a memory jog, here's them telling the world that they loved creeping people out with Palm ads. The AdAge article says that the company is currently in talks with various other ad shops, though there's no clear word on who that new team will be, or when we'll see the fruits of their labor. We don't have much to add to this in commentary except to say that this is probably the second smartest thing Palm has done in a span of seven days -- the first was striking that amazing deal on Verizon for a super-cheap Palm Pre Plus along with free Mobile Hotspot service. Now, we can look forward to a future where our children won't cower in fear when they see a Palm ad on television, and we can sleep at night without the image of that pale woman burned into our minds. Of course, now that we've seen it, we can never un-see it.
Reports of webOS 1.4.1 update now coming in, Update: 1.4.1.1 available for Sprint
It doesn't appear to do anything groundbreaking like overclock your Pre, but it looks like the webOS 1.4.1 update is now starting to trickle out to at least a few lucky users. According to PreCentral, one of the first reports to come in was from a Pre user who also happened to be one of the first to get the webOS 1.4 update while he was in Vietnam, and has now managed to snag the 1.4.1 update while residing in Holland. That was later followed up with a second report from a Sprint customer in Washington, but things seem to have been relatively quiet since them. Still no official word from Palm either, but the update does seem to be as minor as the number revision suggestions, with it weighing in at just 6MB. Receive yours yet? Let us know in comments. Update: So that's what the update does -- according to Recombu, the update should allow European webOS users to finally spend their hard-earned quids and Euros on paid apps. PreCentral additionally reports that O2 Germany customers can now download the Mobile Hotspot app. Cheers! Update 2: We're getting a 1.4.1.1 10mb patch on our Sprint Pre as we speak, while a list of changes has arrived on Palm.com with one notable difference -- the old NFL Mobile App has been renamed Sprint Football Live -- but otherwise it appears to be the same. Meanwhile the word on PreCentral is that Verizon customers may be in for a wait of up to a few weeks for their own update, so slowing the pace of update checks to just once every 5 minutes would appear to be a reasonable course of action.
Palm Pre Plus and Pixi Plus approved for European vacation
With Palm's Pre Plus (model P101) and Pixi Plus (model P121) already granted US domicile by their FCC host, it's only natural that they'd seek adventure elsewhere before getting serious and going to work for AT&T. Now the Global Certification Forum (GFC) has approved what must be the European versions of Palm's Plus handsets: models P101UEU and P121UEU. Both are quad-band GSM/GPRS/EDGE as well as dual-band UMTS/HSDPA on the 2100/900MHz frequencies. Now if only Palm could get a few more carriers and countries on board it might actually move some meaningful device quantities in Europe.
China Telecom launching Palm Pre, BlackBerry handsets this summer
We've been hearing that China Telecom would be grabbing hold of Palm and RIM's respective stables of smartphones since early last year, but at long last we've some official quotes to prove those whispers correct. According to a new report over at the Wall Street Journal, Chairman and Chief Executive Wang Xiaochu has affirmed that it will offer an undisclosed amount of BlackBerry devices in China this May, while Palm's Pre (no word on the Pixi) will hit this July. These deals could certainly bode well for the carrier; as it stands, it's going up against China Mobile -- which already sells BlackBerry handsets -- and China Unicom, which is home to Apple's iPhone. Unfortunately, pricing details weren't available, but we're guessing those will pop sooner rather than later.
Verizon vs. AT&T: Pre Plus edition
Sure, Verizon and AT&T shout at each other across our TV airwaves all the time, but how often do we get to see two exactly same phones running on both carriers? The Pre Plus and Pixi Plus have just such a distinction, and we stopped back by the Palm booth with our Verizon Pre Plus in hand just to prove to ourselves we weren't dreaming. Naturally we couldn't keep ourselves from a little browser battle (check out the video after the break, the winner may or may not surprise you!), and we even caught the two phones commiserating about that dismal plastic USB jack flap of infamy. Sure, we're longing for a new webOS device, and have a hard time thinking AT&T will reverse Palm's fortunes alone, but there's something special about this new era we're entering with the likes of Palm and Google where you can (almost) choose your device and then your carrier, not the other way around. %Gallery-88849%
Palm: this is your survival guide
Oh Palm. Just a little over a year ago your future seemed so bright, so renewed. You walked away from CES 2009 reborn, held aloft by a completely innovative new mobile operating system, a striking piece of hardware, and a feeling amongst the press and investors that you were back in the game and playing to win. Now, less than a year and a half later, you've nearly returned to the dark and desperate place you'd found yourself in at the end of 2008; a rapidly declining mindshare, the bottom falling out of your stock, and bad dips in phone sales. All of it is leaving you backed into a corner where the common perception now is that you've got to sell to survive at all. So what went wrong? How did such a promising launch lead to such a disappointing reality? And how can you wrestle your way back from the brink yet again? Is that even an option? In 2007 the editors of Engadget penned an impassioned open letter to the company, pleading for many of the changes we eventually saw at Palm. This isn't a follow-up, but it's very much in the spirit. We're going to take a look at the missteps that put the company in its current spot, and talk about what we think can pull it back out. Palm, it's time for a little tough love... again.
Palm shares take 25 percent plunge after downer earnings announcement
Remember that wild January day a bit over a year ago, when Palm debuted webOS and shares went wild? Well, after months of setbacks in the sales arena, and a rough $22 million Q3 loss announced yesterday, Palm's stocks took over a 25 percent dive today, dipping below $5 for the first time since the Pre was announced. At the time of this writing things seem to be leveling off a bit, but it's the most damage the shares have seen since October of 2009. Morgan Joseph analyst Ilya Grozovsky has downgraded the stock to "sell" and set a target price at $0. Canaccord Adams analyst Peter Misek has set a similar target, saying that he sees a "complete lack of earnings visibility." So, candlelit vigil time? Imminent buyout? Riots in the streets? Hardly. Palm's own Jon Rubinstein said in the earnings announcement that the company is "looking forward to upcoming launches with new carrier partners" which should (hopefully) brighten spirits a bit, and we haven't heard a single credible buyout rumor, despite plenty of wild conjecture. There are also still a pair of analyst hold outs (just two, to be exact) that have buy ratings on the stock, reports Thomson Reuters. As for rioting? Well, that's up to you. No matter what, Palm has some serious soul searching to do.
Microsoft takes a note from Palm in new Windows Phone 7 Series ad
We've held no punches in sharing our thoughts on Palm's recent ad campaigns, but the one spot that was actually not heinous has seemingly served as the basis for one of Microsoft's first-ever WP7S commercials. Debuting here at the tail-end of MIX, the ad spotlights Anna -- a fictitious gal we've certainly heard of before -- using her new smartphone to share photos with her dear lover Miles. It also features Luca, a kid with an undying love for playing Xbox LIVE titles, who seems to be caught somewhere in between the world of nature and nurture. At any rate, it's worth your while to give the new Microsoft commercial and the Palm ad which it has oh-so-much in common with right after the break. Oh, and Palm -- we guess "Windows Phone 7 Series was your idea," right? Update: Yes, that definitely looks like an HTC HD2 at the 0:43 mark, but you can rest assured WP7S won't ever come to that gem in native fashion. [Thanks, Sean]
Palm's AT&T launch pushed back to summer?
Palm might be able to use a bit of good news right about now, but it looks like it may not be able to count on that coming from AT&T. As AllThingsD's John Paczkowski reports, Canaccord Adams analyst Peter Misek is now saying that Palm's still as yet unconfirmed launch on AT&T has been pushed back from its rumored April debut to June or July. What's more, Misek says that the delay isn't one of the usual variety, with AT&T reportedly citing a "long list of technical issues with the Pre and Pixi," and even going so far as to decrease its initial order size and "sharply reduce" its marketing budget for the launch. Of course, we are still taking about a rumored delay to an unconfirmed launch, but we should be hearing directly from Palm soon enough -- it's scheduled to report its third-quarter earnings after Thursday's closing bell.
Palm offering discounted contract-free phones to developers -- too bad they're carrier locked
Usually when we hear the phrase "contract-free developer phone" the words "unlocked" and "GSM" follow shortly thereafter, but apparently Palm didn't get the memo -- it just announced discounted hardware prices for its devices, but they're carrier-locked to Verizon and Sprint. Yeah, that's a big sad face out of us -- it's not like Verizon's going to give you a cheaper plan if you show up with a contract-free device. In fact, you might be better off picking up a $79 Pre on a Sprint contract from Amazon and just canceling after a year or so -- the ETF will have been prorated to $120 by then, putting you way ahead of Palm's $439 price tag. So much for that dream -- at least we still have our fantasy of driving to Mexico for an illicit Telcel Pre smuggling run.
How would you change Palm's Pre Plus and Pixi Plus?
We aren't trying to lump these two together or anything, but we figured we'd give those of you who opted for Palm's second set of webOS handsets an opportunity to pool your thoughts in order to make the smartphone landscape an even better place to survey. We personally didn't find too much new to laud on Verizon's Palm-branded twofer compared to the original Pre and Pixi, and those of you who were hoping for all new hardware from the company at CES were undoubtedly let down. Still, there's something to be said about a webOS product on America's "largest 3G network," and frankly, we're interested in hearing how you'd change things. Would you have overhauled things more drastically? Expanded the screen size? Bumped the resolution? Enlarged the keys? Go on and tell Jon exactly what you think in comments below -- who knows, the Pre Plus Plus might just carry your calling card.
Palm Pixi now $50 on Sprint
Likely a direct counterstrike to Verizon's $79.99 Pixi Plus, Sprint has dropped the retail price of its original WiFi-less Pixi all the way down to $49.99 after $100 mail-in rebate on a new two-year contract. As you might recall, the Pixi debuted at $100, but now that the Pre's leaving it in the dust with both high-quality gaming and Flash support, a little more price separation between the two makes a lot of sense. Alright, Sprint, strong work -- now you've just got to drop the Pre a few bucks to distance it from Verizon's Pre Plus and you'll be good to go.
Sprint confirms Pre and Pixi webOS 1.4 update coming tomorrow (update: full changelog!)
Just hours after we wrapped our mitts around what looked to be Palm's official webOS 1.4 changelog, along comes this: confirmation from none other than Sprint itself. According to a post on the carrier's official forums by Sprint Admin 'izzyks,' both the Pre and Pixi will see the long-awaited webOS 1.4 update hit sometime tomorrow evening. As always, users will see an OTA alert when the new files are ready for consumption, and you can find a full list of the fixes and changes just beyond the break. [Thanks to everyone who sent this in] Update: Seems the post was yanked! The message, in its entirety, is after the break. Update 2: We just snagged the full changelog from an internal Sprint document, which is also tucked below. For the spec hounds, the webOS version will be 1.4.0, while the Sprint Configuration will sit at 2.3 and the Build at 195.
Palm sales 'lower than expected,' revenues to miss targets
Ruh-roh. Palm just confirmed what we heard from analysts yesterday: sales aren't going so well. The company's updated its third quarter financial guidance to say that consumer adoption of its products is "taking longer than expected," leading to lowered order volumes from carriers and deferral of some orders to "future periods." That certainly puts that "Chinese New Year" Pre / Pixi work stoppage in a slightly different context, doesn't it? Looking at the new numbers, Palm says it expects non-GAAP Q3 revenue to be about $300m, or about the same it pulled in Q2 before the Pre Plus and Pixi Plus launched on Verizon. That's not a good sign, but we'll see if that kicks someone at Verizon or Palm into realizing they might need a new, less-stupid ad campaign focused on capabilities, not stereotypes.
Analysts turn sour on Palm stock, cite weak sales on Verizon
It's unclear how the data's being collected, but a handful of analysts have started backing away from Palm this week on some information that the phone's webOS debut on Verizon has proven something less than bombastic at the sales counter. Of course, it's no secret that Verizon has poured less money, time, and energy into its marketing of the Pre Plus and Pixi Plus than Sprint has with the original versions, but Palm and the market analysts following its progress may have been banking on the unspoken "if only this were on Verizon" factor to counteract that a bit. The biggest concern seems to be that Palm's on the cusp of being washed into irrelevancy by a massive Android push, with a couple stock downgrades and price target cuts making their way into the hearts and minds of the market makers. Again, it's not clear exactly where the Verizon sales figures are coming from -- and we'd be remiss in thinking that analysts always (or even usually) know what they're talking about -- but this could be an early sign that the tide is turning. Come on, Palm: more carriers, more hardware, more features.
Debunk: Palm not halting Pre / Pixi production, just on hold for Chinese New Year
Oh boy. Research firm OTR Global is making some waves today with a report claiming that Palm ordered all Pre and Pixi manufacturing to be halted, but apparently they didn't look at a calendar -- or, you know, call Palm. We just talked to Palm and here's the real deal: Pre and Pixi orders were halted for the Chinese New Year on the 14th, and production will go back online at the end of the month. That's the whole story -- Palm also told us that production for Verizon was ramped up early in the year to cover the downtime, so there shouldn't be any effect on availability. We'll be getting an official statement soon, we'll update as soon as we get it. Update: Here's the official word from Derick Mains, Palm's director of corporate communications: Palm regularly adjusts its product manufacturing levels to manage inventory. In anticipation of the Verizon Wireless launch and Chinese New Year, we increased production levels prior to February, and anticipate ramping production back up after the Chinese New Year ends. Move along, nothing else to see here.