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Xbox 360 scratching discs? Maybe, says Microsoft
So far the Xbox 360 has had its fair share of hardware problems, both large and small, and while Microsoft has dealt with most of these challenges by extending warranties and offering up free fixes, it usually takes its own sweet time to come around, which seems to be the case here. After completely ignoring a minor public outcry over what appeared to be a problem with a decent number of the 360s produced in December 2006 -- where a missing part in the drive caused the Xbox to scratch the disc it was reading -- Microsoft is finally confessing that there might actually be a problem and promising to look into it. This statement comes after Dutch TV show "Kassa" gave the movement some PR and ran its own tests on the 360, proving it to be the scratching culprit. Microsoft's still pretty wishy-washy about the whole thing: "We are not able to respond in detail on the results. It is possible that scratches on discs originate from frequent use. However, we have no indication that the results of the tests from Kassa are a large scale problem." But at least now Microsoft is willing to hear out customer complaints on the matter, and recommends that affected users contact support to deal with the issue. We're not quite sure what kind of pyrotechnics it'll take for Microsoft to actually run its own tests on these things, but at least things are moving in the right direction.[Via gadgetzone.nl]Update: Microsoft hit us with its actual statement on the matter, since a bit of the meaning got lost in translation. The truth is a bit more encouraging: "Due to the fact that we did not participate in the experiment done by Kassa and have little insight into the methodology that was used, we cannot comment specifically on the outcome. While we are aware that discs can potentially be scratched through normal wear and tear, we have not received any widespread reports of the issue highlighted here. There are millions of Xbox consoles in use today and we know that the majority of our customers are having a great gaming experience. That said, it is important to us that all of our customers have the best gaming experiences possible, and these claims are obviously very concerning to us. We encourage any Xbox customer who believes that their discs have been scratched in the same manner as identified by KASSA, to contact us at www.xbox.com/supportor 1-800-4-MY-XBOX for additional information. We will examine the console and make appropriate repairs if necessary in order to restore the console to full working order, as well as provide customers with information on how to obtain replacement discs should they need them."
iPod DJ Mixing Studio scratches it up for $40
If it's audio related, and can in any way, shape, or form be associated with Apple's gem, it will be. Consequently, we've even seen the turntables so adored by DJs everywhere taken to the white side, bringing us everything from Numark's duo of offerings to some alternatives that we'd probably shy away from. Hitting the low-end level once again is the iPod DJ Mixing Studio, a halfway decent looking creation that connects to an iPod (or any other DAP, to be fair), and allows you to "create your own digital mixing effects." For those into experimenting rather than buying pre-packaged remixes, you can utilize the scratch, "digi-sound," and voice mods via the two rotating discs. You can also toss in background rhythms and drumrolls as well as adjusting the volume and tempo. Per usual, the device can be attached to your Mac or PC for recording purposes, but we're a little wary of how sophisticated this gizmo really is considering the $39.95 pricetag and "four AA battery" operation.[Via BookOfJoe]
First hand pictures of the new U2 iPod
Ash over at techpaedia dropped us a line to let us know about some photos he took of the new U2 iPod at an Apple retail store. The four photos over at his site show the rear black metal enclosure a little more clearly than the official ones on Apple's site. Ash reports that "like the traditional stainless steel mirrored finish enclosure, it is a fingerprint magnet." We'd also have to assume that it scratches as easily as the reflective mirror finish on most other iPods too.Now that Apple has created a completely black bodied iPod, how long do you think it'll be until they start bundling black accessories with its black products? Or will we just have to live with it, just like we've been living with the fingerprint and scratch magnet "feature" present on practically every iPod?
5th Ave cube scratched, leather case in the works
Ok, so maybe it's just a joke, but it's still funny. Macenstein has written an amusing parody post, stating that the NYC cube (which is made of the same material as the iPod's screen) will don a protective case designed by Incase, after receiving a 30-foot scratch over the weekend. Nice one, Macenstein.
The most scratched up iPod wins!
Who says scratches on your iPod are a bad thing? This week at MWSF, the folks at Applesauch Polish (I just love that name) are looking for the iPod that has been scratched and abused even worse than their demo model. That lucky (if "lucky" is the right word) person will receive a much needed scratch removal kit. I think that "Good luck" is probably better to say than "We hope your iPod is a total mess," so we'll just say, "Good luck."[Via Macworld]
GameFly acknowledges disc scratching problem
We've seen a lot of news on scratched discs here, but Microsoft still claim that it's an "isolated problem". Careful, though, if you're a GameFly rental customer and return a scratched disc to them, they'll invoke their official policy:We have received reports that certain XBOX 360 consoles have caused damage to GameFly videogames. Unfortunately, we have been notified that you recently returned a damaged XBOX 360 game. As a precaution, we have removed all XBOX 360 games from your GameQ... In the future, should GameFly receive XBOX 360 games from you that have been damaged, you will be charged a replacement fee.Seems that GameFly know where to squarely point the blame. It's a sensible enough move, but just how big is the scratched disc problem?[via Joystiq]
