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Sprint introduces My Wireless STS service to assist folks with speech disabilities
Sprint's had text-to-speech services on devices like the Samsung Epic 4G for quite some time, and now, looking to build up on that, the company's introducing its My Wireless STS feature. The new speech-to-speech service aims to help people with speech disabilities by giving them access to an operator-assisted line every day of the week and all year round. Folks wanting to use the My Wireless STS will have to dial *787 from their device, after which a Now Network rep will start a call and repeat every spoken word -- or ones that are unclear -- depending on users choice. Relay Director, Michael Ellis, says Sprint is "the first in the industry to bring this service to market," and that the project was developed closely with the help of speech disabled communities. If you're interested in learning more, there's a mighty presser waiting on you just past the break.
Sprint WebCapTel On the Go brings call transcription to the mobile
Sprint has just made its WebCapTel service even better. In an effort to provide greater accessibility to Americans with hearing loss, the carrier has introduced the aforementioned service to allow "hard of hearing customers to read word-for-word captions on Windows Mobile 6 web browsers," and for what it's worth, it's also compatible with Safari 2.0. The free web-based system enables hearing impaired individuals to make a call using two phones -- one of which is used for reading captions while the other is used for listening and speaking. The process seems simple enough; before making a call, the user would log onto www.sprintcaptel.com on one device in order to receive the transcription of the discussion on the other. It's available now for calls made within the US (and its Territories).[Via RCRWireless]
