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Turbine responds to LotRO store armor controversy
Following the community uproar over the selling of premium armor with stats in the Lord of the Rings Online store, Turbine has posted an official response to the matter in the form of a Q&A post on the forums. Community Manager Sapience says that Turbine is "very aware of the controversy" and wanted to address specific points of concern. According to the post, Turbine said it never intended to promise that it would abstain from selling statted gear to give low-level players a boost, but the studio promised that this would not happen with endgame armor. The company admits to being "too generous" with the stats in question, and may adjust the item's power levels or possibly remove them from the store after further observation. The studio took the opportunity to clarify its "convenience not advantage" stance. "Anything that's compulsory to be competitive in ranked play or achieves something by degrading another player's experience. We have not and will not make that part of our F2P offering," Sapience writes. He concludes by promising more transparency going forward: "We'll take this as a sign that we need to do a better job in clear and open communication. In the future we will take more time to explain why -- not just what we're doing." Massively previously reached out to Turbine for an interview on the subject but the studio declined to participate. [Thanks to Whitewolf for the tip!]
The Road to Mordor: Convenience, not advantage
Prior to Lord of the Rings Online's free-to-play implementation, players were raising concerns of potential abuse of the F2P model and the LotRO store in particular. The CM at the time, Patience, posted a now-infamous response stated that Turbine was about selling "convenience, not advantage" in the store. I thought it was a terrific stance to take (and still is, for any F2P MMO dabbling in microtransactions). It wasn't long, however, before the thread was purged from the forums entirely, although the playerbase has held on to those three words to this day. That phrase has echoed in my head over the past week, ever since we heard that statted armor was coming to the in-game store. I've been among those who have championed Turbine's F2P model as the way to do things right -- to offer fluff, a la carte content and convenience without straying into so-called "pay to win" territory that has plagued cheaper games. But now I wonder if the new motto is "convenience and advantage," especially in light of several other questionable store selections that have been pushed through despite player resistance. But let's concentrate on one topic today, that being the stat armor that's now available in the store. Is this strictly a "convenience" item that is meant to aid struggling lowbies, or does it represent the sale of a clear advantage for those who are OK with letting their money game for them? Are we making a mountain out of a molehill by discussing this, or is it far past time that something like this needs to be brought into the public discourse?
Turbine: LotRO cash shop stat armor 'creates solutions for players'
It's been an interesting week for Turbine, and the development firm has spent some of it doing damage control resulting from its decision to sell stat gear in its Lord of the Rings Online cash shop. As we reported last Friday, the company has reversed course, first by selling stat tomes and PvMP gear, and now with new low-level stat armor pieces. Turbine's Adam Mersky tells Gamefront that this is a matter of the firm looking out for its customers. "This is us coming up with solutions to problems players are reporting to us. We're trying to create solutions for players," he says, before stating that Turbine is "not averse to puling things off the store if they don't work." What about the eventual sale of high-level stat gear? Mersky says Turbine has "no intention at this time of selling any raid gear in the store."
