Dell battery explodes at Yahoo HQ, hundreds evacuate
We just got word that a Yahoo employee's laptop went up in flames today at their Mission College campus down in Silicon Valley, causing hundreds of Yahoo employees to be evacuated from an 8-story building. The culprit: you guessed it, a Dell machine whose faulty cell that should have been replaced (don't they have corporate memos at those big companies?) instead caught fire. From what we now know it doesn't seem like anyone was hurt, but let this be a lesson, people: you have the means, now take Dell up on the freaking recall before something disastrous happens.Update: So it looks like Yahoo uses HP and Mac laptops -- not Dells -- making it very likely this was someone's personal machine that they brought to work. Wrong day to bring your laptop to the office, man.


















Yes Jason...these pictures look TOTALLY fake..
http://flickr.com/photos/stewart/248457791/
Or maybe this one:
http://www.flickr.com/photos/uvince/
You obviously don't practice your due diligence before making claims.
The story is true. The link to flickr is Stuart Butterfields flickr page. Stuart works in the same building as the exploding laptop, and is also the co-founder of Flickr. I don't think anyone is lying here.
Any chance that was a troll? Anyone?
He's also got a virus that turns caps lock on and off repeatedly
Chill out man. Any chance you work for Dell in the battery procurement department?
To Jason about the Zune story being fake...
http://www.walmart.com/catalog/product.do?product_id=5223245
It's awful hard to make a Photoshop that gets posted on WalMart's site as a product.
Now we know why no one visits Jason's blog.
Dell is good brand, and the batteries sould be high quality, fire? really?
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jeez, that thing was incinerated.
Im suprised noone has actually been injured by one of these yet.
To #2:
Especially when you'd consider it as being a chemical fire that emits toxic gasses. Scary.
A Japanese businessmen sustained reasonable burns from when his Apple laptop went up in flames - the wooden table he was sitting at was much worse off though, had the shit burnt through it.
maybe those who've been hurt have got nice little payouts that's made them go a bit quiet?
...yet those annoying Centrino & XP stickers wouldn't come off!
looks like a scene from alien, but more scary
Ouch. It's only time before someone does get hurt by one of these.
It's awful that cheap manufacturing, it seems, is causing such chaos.
Is that a 700m? I think it is...
Yes, it's a Dell Inspiron 700m -- I can tell by the shape of the buttons underneath the trackpad. The whitish cast to the thing is probably due to the fire extinguisher foam or something.
Remember: only you can prevent Dell fires...change your batteries now, PLEASE :)
Actually all fires emit "toxic gasses".
Of course, I should've clarified. Chemical fires are far more toxic/lethal than your standard wood fires.
"Before something disastrous happens"
I'd call a laptop catching fire in front of my eyes pretty disastrous
That's the point Alex, they're saying trade in your bad batteries before this happens to you...
On the page, this yahoo employee has this funny post.
http://www.flickr.com/photos/uvince/248443903/
"Laptop Explodes
Yahoo! MC1 evacuates
Everybody eats Lunch!
IT reminds us not to buy Dells "
@ Jason.
Your seriously $%#@ed up aren't you? Yesterday you claim you ain't coming back to this site again, and today you post some more garbage..
Make your mind up.
If this is a 700m, why is the battery on top of the keyboard and not in the back of the laptop like it should be?
Would someone really be cool enough to throw a flaming acid pack on their laptop from behind?
Shut up Jason, you weirdo...
And remember-
You know, they should get internet access at those big companies. They might have found out about this sooner.
http://www.argaste.com/img/arguing_on_the_internet.jpg
that is FREAKING great, you made my day!!!
Thank you
http://flickr.com/photos/stewart/248442701/in/photostream/
The laptop that caused all of our office tower to be evacuated. A Dell. (But they are Sony batteries.)
I was thinking the exact same thing...why is the battery on the keyboard? It's obviously fused there. So, what or why was the battery sitting on the laptop? The inner conspiritist in me wants to think this is a fraud.
It's a real story, but you can't blame Yahoo!'s IT department. We are exclusively a HP/Compaq shop (with Macs for designers who want them), so this must belong to a visitor or be someone's personal laptop (which would really suck since they actually spent their own money on it).
I don't understand, I have a 710M and the battery is on the back of the computer...
So when are we going to hear a story of one of the laptops exploding on a plane?
Samuel L. Jackson should make a movie called "Dells on a plane." It would be totally scary. Those things would be blowing up left and right. It would be awesome when he says "I'm sick and tired of these motherf****** dells on this motherf****** plane."
Why is the laptop sitting on its monitor instead of the keyboard? Is there a logical explanation for setting up the photo like that? Or is it just a crazy way the people at Yahoo use their laptops?
...then again, if he hadn't brought it to work and left it at home, what are the odds that he would have come back after work to a burned shell of a house?
Of course this is a fake, for a start how did the battery explode, unclip itself from under the machine and then find it's way on to the keyboard.
My big question would be how the battery got on top of the keyboard and then fused to the notebook? Did he remove the battery when he realized the problem and then put it on top of the notebook to be certain it would be destroyed and replaced by Dell?
This is not a fake (I don't know what anyone would have to gain by making up such a story).
I spoke to the guy whose laptop it was: it was a personal laptop (Yahoo uses HP/Compaqs exclusively).
The owner took out the battery and the pictures you see are after the laptop was hosed down.
I took some pictures too, if anyone is interested in seeing _yet_ another Flickr set: http://www.flickr.com/photos/ajays/sets/72157594292843510/
Headline should be updated to reflect the fact that Dell does NOT make the battery. A more accurate headline would be "Sony battery explodes" or "A battery in a Dell laptop explodes."
How did the battery - burning and melting - end up on the TOP OF THE KEYBOARD? Notice that the battery compartment on this particular laptop (which you can see in the other photo on flickr) is basically intact. And judging by the fire extinguisher blast all over the laptop (or maybe white chemical ash), the battery was on the keyboard while it was burning, not placed there after the fact. I smell hoax.
No, I've stated it before and I'll state it again. I don't know anyone that would first be able to pull out the battery and place it on the laptop, close the battery cover and run for the extinguisher without thinking twice about putting said battery back on the laptop it came out of. If I had a hissing, hot or steaming battery, the last place I would think to put it would be ON the laptop that contains my information. It would most likely end up in a sink (if one was available), a metal trash can (or a plastic one until I could rush said device outside) or the floor. That is, if I had time, or the ability to pull it out. According to my knowledge of different types of batteries, most of them will expand when they get hot. This might make it extrememly difficult to pull that battery out of the laptop in the first place. If the user was truly distressed to try to take the battery out, why would they place the battery back on the device they were trying to "save" by removing the battery??? Ugh! Something about this doesn't sit well with me...
Damn, I had my laptop on my lap as I was reading this post. Now it's on my desk.
I think it's plausable that the batt. started cooking, he got it out or it fell out, placed it on the keyboard, somehow(oven mitt?) and for some reason, and it finished burning there, fusing it. Or even after it was put out it was still hot enough to melt to it after, again for some reason, placing it on the keyboard.
As for it being place upside down for pics, it could have been to illustrate how the batteries fused to it. It made me think it was PS job at first, as well.
Of course I continued reading before deciding wether I should fly off the handle into a kneejerk rant.
This story isn't made up. I was there in a meeting in an adjacent conference room. I pulled the fire alarm. My shirt still has the acrid smell of burnt insulation.
The "incinerated" look comes from the chemical extinguisher that someone was using to attempt to douse the flames.
This wasn't a joke.
Clearly fake. I mean a Dell Laptop?! Exploding?! Insane! If this were at all possible, there would be some kind of recall or at LEAST some internet coverage of the issue.
http://news.google.com/news?hl=en&ned=us&q=dell+laptop+battery&btnG=Search+News
I heard this was a test laptop that was used for Google software.
"Hello, Dell Tech Support."
"Hi, my laptop is on fire."
"Did you try rebooting? That always helps."
Actually, it was a GREAT day to bring your laptop to the office. Would you rather it catches on fire in your empty apartment, when there's nobody around with a fire extinquisher?
They really should change the term from Laptop to something else in case some idiot decides to put it on the lap..and coincidentially gets burned from an exploding cell..
Just a thought..
Ron, techically they're called "notebooks" now. Though most people just still call them laptops.
And for the record, I kind of think the photo looks fake but I don't really care, exploding crap is always fun. :D
Time to sue Sony/DELL for this, they can't get away with this. I can cause great damage and eventually kill someone. Sony/DELL got a huge responsibility here. This is really serious stuff. I won't buy a DELL or a Sony Laptop any soon. Yes, I'm scared and I can't trust Sony or DELL anymore after this. DELL think this haven't damaged their reputation, I say it has BIG time. People are smarter then they think.
Should be "IT", not "I" ^^
Looks funny though.
I guess Jack Bauer was here.
Good grief Karl, do you expect every product to work 100% of the time? Yes, this is serious, but if you think one of these companies allowed this as some kind of scam you're crazy. I can promise you that nobody in the entire world is more upset about these batteries than Sony.
Its so funny...Jason came back as 2-3 different aliases back to this site...What a jerk.
@ Jason/ Jayson/ J@yson *which ever the hell you are* How on earth do u photoshop an exploding battery on a laptop that evacuate a building full of people? I couldn't believe the battery 'floating' mid air but i looked closer and it was adhered to the laptop which is pretty darn nasty considering these batteries are Li-ion/NiCad or watever toxic fumes and what not in the air is bad news (hope it doesnt cause sterility) . But thats crazyness... Jason go find yourself another site to rant about photoshop fakes.
L is for Loser, and losers wot u are~!
Thank god no one was hurt in this instance. Someboday is gonna get hurt one day (heaven forbid) and HP/Dell/Sony/Apple will have to cough up dough if they don't do nething about it...
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Has someone gotten hurt with these laptop incidents yet?
Or pardon me if i get nebody else who is also named Jason and only wanted to avoid having the same name as the first Jason hu goes on about photoshop fakes.
Have a good day everyone and avoid dell/hp/sony/apple notebooks at all costs ^^
I'm fairly certain that Jason is a photoshopped fake.
Takes one to know one, I suppose.
(All I can say is that if I got evacuated for an hour due to a bit of clever photoshopping, I'm gonna be ticked!)
"Wrong day to bring your laptop to the office, man."
Actually it was a very GOOD day to take your laptop to the office. Much better to evacuate at work than to come home to a house that has burned to the ground.
Also: Do all the safety recalls for your car and baby equipment too. Safety.
Just letting you know Andir3.0... I have a fairly old (about 3-4 year old) notebook that has a bit of a problem, while it is being used or charged, the batterey does expand, and sometimes pops right out of the bottom of the thing. could this be what happened? the battery started to expand and popped out, shutting the thing off, and he looked down, saw the battery there, picked it up, noticed it was hot as hell and dropped it, where it landed on the keyboard and proceeded to do what (it seems like) these things do best? I know I would certainly drop the thing when it is burning hot.
Yahoo confirmed that this happened. Read the last paragraph at http://www.tgdaily.com/2006/09/21/delllaptop_catchesfire_yahoo/
can you guys make an exploded laptops tag?
thats pretty scary stuff, glad i don't have a dell laptop
It's a little unerving that I checked the battery recall page all summer (about every 3 weeks) for my two 700m batteries and they never showed up.
THEN I go and check it ONE LAST TIME this evening, and lo-and-behold all of a sudden they are affected and Dell is going to replace them... Well, That sure makes me happy I was using them all summer long.
I guess at least I get 2 fresh batteries, but still. Get on the game.
Why, I heard somewhere Yahoo! has/had some kind of parternership with HP and uses/used only HP laptops.
Mission College is not the Yahoo! HQ, it is just a satellite campus 15 min away from HQ in Sunnyvale. I was a Y!tern this summer.
That is scary. Now when I walk into a coffeehouse I pay attention to what brand of laptop people are using.
Does anyone know why Sony is not recalling their own Vaio laptop batteries? Don't they use Sony batteries?
yeah, that's a 700m
I understand the instinct to defend Dell and Apple by arguing that it was Sony, not Dell, that made the exploding batteries, but I feel fine blaming them all for this mess. Dell and Apple are in a much better position than us, the consumers, to negotiate with Sony and make sure the batteries that Sony manufactured don't say, explode (which is pretty much the worst thing a battery can do, if you think about it). Mistakes are made, yes, but it is fair to say that a Dell battery exploded, because Dell chose to place the battery in its device (altough it was hopefully unaware of its tendancy to explode). Heck, would you absolve Sony if they actually didn't manufacture them, but instead it was just some small subsidiary company that Sony distributes for? Absolutely not. If a product is released under your brand, you are placing the integrity of your brand on the line if the product sucks - I don't care that it was actually Bob from the Design Department's fault - I hold you accountable.
Good old Dell! I think it looks better that way.
The Battery Recall for all Sony Cells started August 15, 2006. obviously the owner wasn't able to see that on the news... it even got an advertisement on the t.v. the owner sould have called Dell Support for checking if his battery was affected by the recall program. *winks* for more info on checking on the battery recall process check the website www.dellbatteryprogram.com. thanks.
Although these incidents are rare, Sony batteries affected by our recall should be returned to Dell and replaced at no cost.
For more information, customers are encouraged to go to: https://www.dellbatteryprogram.com/
Hello,
My name is Mike, Im a Dell customer advocate located at Dell corporate headquarters in Round Rock, TX. I wanted to post in response to all of the feedback regarding this issue. Im sure by now that most everyone has been advised of the global battery recall that was announced mid-August for certain Sony batteries sold with a variety of Dell notebooks. Its important to check all affected system types for possible battery recalls. Please refer to http://www.dellbatteryprogram.com/default.aspx for a complete list of affected systems and specific battery recalls. You can also visit http://www.direct2dell.com/one2one/archive/category/1022.aspx?p=2 for more information and comments from Dell about the recall. Safety is a top priority for Dell and we ask that you please take a few minutes to review the recall list and check to make sure your batteries are not affected.
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