The OC Register article makes a good point noting that some major events, such as the World Series, have had ticketing problems in the past. However, it is also pointed out that other sites such as NBCOlympics.com still stay up even under the pressure of lots of traffic.
With Mike Morhaime's apology late last night, and his offering up 3,000 additional tickets via a lottery, it will be interesting to see what this does to appease the fans in the long run. It is good to see that this issue is getting some wider coverage outside of the game and fan sites. While bad press isn't exactly good, it usually leads to things being better the next time around.