Microsoft supposedly considered several solutions to the problem prior to launch and rejected them all. Three solutions were considered, including increasing the disc holder's magnetic field, slowing disc rotation speed and installing "bumpers." The first was rejected because it would "interfere" with the disc loading mechanism, the second because it would extend game load times, and the third because it was too expensive (to the tune of $35 to $75 million). The only action taken by Microsoft, apparently, was to add a warning to the Xbox 360 manual. The company later applied a warning label onto the disc drive itself and established a program to replace scratched discs (for a fee).
Perhaps most damning, an outside consultant for the plaintiffs stated that both Sony and Nintendo's designs typically account for the possibility that a console will be moved while a disc is spinning.