Garmin 7x5 series devices bricked by firmware update?
Things are still a little early with this one, but a sizable number of reports have cropped up today indicating that there's some seriously wrong with Garmin's 7x5 series GPS units, with a firmware update seemingly the likely culprit. Interestingly, it doesn't look like the firmware update instantly bricked the units when it was installed, but rather caused them all to suddenly seize up at some point on June 22nd. While it's not saying anything official just yet, a number of folks that have spoken with Garmin's customer support say that the company is aware of the problem now that the calls are pouring in, although it's unfortunately not offering much in the way of solutions to the problem just yet (though at least a few customers seem to have been offered a replacement unit). So, has your nuvi left you in the lurch? Let us know in comments.
[Thanks to everyone who sent this in]
Update: Garmin is aware of the issue and is working to fix it. Full response is after the break.
It has come to our attention that the Garmin nüvi 7x5 series has a firmware error that is causing some devices to perform an unprompted GPS software update and in some cases shut down. Garmin is aware of this issue and we are working diligently on a solution. We know our customers rely upon their GPS devices and we apologize for any inconvenience this has caused. Developing quality products always has been and continues to be a priority at Garmin. For regular updates about this issue, please visit www.garmin.com/support.
