Criticism for Ask the Devs was occasionally harsh. Players submitted questions and then voted on which questions would be answered by the developers. Blizzard acknowledged that this system did not work as they had intended and will most likely be changing the format to meet the needs of the question and answer format.
Bashiok took to the forums to discuss why Ask the Devs hadn't panned out for Blizzard the way they would have liked. Much like many of the arguments against the format, Bashiok agreed that the popularity-based scheduled Q&A system was not something that provided the developers with the best questions, nor the best questions that had salient answers. In this tricky business of game design, sometimes asking the right question is more important then the answer you get. Bashiok assures the community that something new is in the works and up his sleeves, and I eagerly await the new and improved Q&A format.
Hit the jump for Bashiok's full post on the Ask the Devs feature.