Google will put domestic violence help at the top of relevant searches
Those facing abuse can quickly contact a 24-hour hotline.
Google is making it easier for domestic violence survivors to get help. As of today, people who search for domestic violence and abuse terms in the US will see a box that provides direct contact info for The National Domestic Violence Hotline's 24-hour phone (1-800-799-7233) and chat services. The move is meant to help survivors quickly get assistance, particularly when there's only a brief opportunity to safely request aid.
The hotline is available directly in English and Spanish, and through interpreters for over 200 additional languages. Representatives can also offer internet-specific advice, such as hiding your search history or creating an alternate email account.
The quick-access box is similar to those Google offers for other personal crises, and reflects a familiar goal. Google uses these boxes to provide relevant, trustworthy information that could save valuable time, and the effort will easily be worthwhile if it helps people escape dangerous domestic situations.
