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  • Poll: Are your Blu-ray Discs taking forever to ship from Netflix?

    by 
    Darren Murph
    Darren Murph
    12.20.2008

    We've beaten this bush down before, but it seems that the issue is cropping up once more: Blu-ray Discs are taking ages to ship from Netflix. A recent CNET piece on the quandary took a closer look at why we're all paying more ($1 per month, but still) to get less. According to company spokesman Steve Swasey, the problem is twofold. First off, Hollywood simply "isn't providing enough Blu-ray copies of newly released films as the company would like to get," and secondly, Netflix is being ultra-cautious about spending too much dough on BD. Sure, some 500,000 customers are signed up to receive them, but that's a small chunk of the 9 million total that it serves. According to Steve: "These things [Blu-ray Discs] cost money. We deploy money where we think it's going to be most efficient to keep subscribers and investors happy. It's always check and balances." So, we're interested in seeing just how bad the issue is for our readers in particular -- drop your vote / rants below. %Poll-24092%

  • The mystery of Netflix's queue system gets tackled, throttling all but confirmed

    by 
    Darren Murph
    Darren Murph
    06.28.2008

    C'mon, everyone that actually pays attention has Netflix figured out by now. During the trial period (or shall we say, honeymoon phase), Netflix is eager and willing to rush you any new releases you have on your list, while being even more ready to "receive" your disc back just as soon as it hits the firm's local distribution hub. After you've shelled out for a few months, you'll notice that those discs are magically taking a day or two longer to be received by the company, and those new releases you're craving are suddenly taking days (or weeks) to arrive. So, is throttling a reality? The folks at Sound & Vision Mag delved deep to find out, and while the company claims that "96%" of customers receive their movies next-day, there is an algorithm that works against you if you're a notorious new release grabber. Additionally, it was affirmed that "the more you work your membership, the less likely you are to get the new stuff." As everyone with Blockbuster can attest, the story isn't really any different over there -- we 'spose that's just how life goes when you're the 4%.