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M&S is tentatively trialling one-hour food deliveries
Marks and Spencer (M&S) is finally coming round to the idea of letting customers order food online for speedy home delivery. The upmarket retailer has confirmed it's taking some very tentative first steps with a home delivery service in the Camden area of London, and a collection option in Woodley, near Reading. This is only being offered to "selected Sparks members" for now, though, making it a particularly limited and exclusive trial.
M&S to trial online grocery deliveries
As the UK online food delivery market continues to grow, some big name businesses are worrying that they're missing out. Amazon finally threw its hat in the ring almost a year ago and now Marks and Spencer (M&S) has announced it's preparing sell groceries online from this autumn. According to CEO Steve Rowe, online groceries didn't make financial sense for the company in the past, mainly because customers don't spend enough on food to make the service profitable. However, M&S now says it can no longer ignore one of the fastest growing areas of the UK grocery market.
Marks and Spencer suspends website after customer details leak
Shoppers logging into the Marks & Spencer website were given a little surprise last night when it began sharing other people's account details. The company confirmed that a "technical issue," not an attack by a third party, resulted in personal data, including names, dates of birth, contacts and previous orders to become easily viewable. Some customers also reported being able to see credit card details, but Marks & Spencer says data was encrypted and no full numbers were shared.
Marks and Spencer adds Passbook support
One of the UK's biggest retailers has updated its iOS app, adding support for Apple's still-fledgling Passbook system. The latest M&S app from Marks and Spencer adds several new features, including one-click purchasing, filter search, product recommendations and a voice reader for customers who are visually impaired. But the biggest change is that M&S now supports Passbook, which was first introduced in iOS 6 and has since been slow to catch on outside of the US. With version 2.3 of the M&S app, shoppers can access a "My Offers" feature, which offers personalized, in-store and online deals that can be added to Passbook. This is good news for both Apple and users. While users have an easier way to collect and organize deals from M&S, Apple benefits by having another real-world use case for its Passbook service. There are over 700 M&S stores in the UK selling everything from clothing, to food, to home furnishings. Now with Passbook support, M&S is the latest major UK retailer to support the feature, following in the footsteps of Subway and easyJet earlier this year.
