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  • Mike Mozart, Flickr

    Cox brings its internet data caps to Florida and Georgia

    by 
    Jon Fingas
    Jon Fingas
    11.12.2016

    Like it or not, you're going to have a hard time escaping the clutches of landline internet data caps. Cox has expanded its trial 1TB data caps from Cleveland to include customers in Florida and Georgia. Once a two-bill grace period expires, you'll have to pay $10 for every 50GB of data you consume over the limit. You'll start getting warnings if you reach 85 percent of your cap. It's not clear if or when Cox will expand the trial or make it permanent, but it won't be shocking if it becomes a mainstay.

  • FCC orders T-Mobile to stop misleading throttled customers about speeds

    by 
    Steve Dent
    Steve Dent
    11.25.2014

    Up to now, T-Mobile has been generously unblocking Ookla and other mobile test sites so you could see exactly how much speed you weren't getting when it throttled you. But the FCC has called a halt to that piece of duplicity, forcing the carrier to show true speeds to consumers. John Legere's outfit will now send you an SMS linking to speed tests that correctly calculate data rates when you hit your cap. It'll also be forced to provide a smartphone app or button linking to accurate tests, and clarify that others may provide full network rather than throttled speeds.

  • Comcast has 'no plans' for internet caps despite testing them

    by 
    Jon Fingas
    Jon Fingas
    05.16.2014

    Those statements that Comcast's David Cohen made about possible nationwide data caps within the next five years? He'd like you to forget them, please. As he explains in a follow-up statement, the company has "no plans to announce" such a policy. The company doesn't want to implement plans that hurt your internet experience, he says, arguing that reports took what he said "out of context." With that said, it's clear that Cohen has a narrow definition of what a data cap is. He claims that the company has no caps whatsoever despite running trials where customers are charged extra for usage beyond a bandwidth limit -- at last check, that's still a cap.

  • Comcast may roll out data caps for all customers within five years

    by 
    Jon Fingas
    Jon Fingas
    05.14.2014

    So much for Comcast's proposed merger with Time Warner Cable being good for your internet service. The cable giant's David Cohen tells investors that he expects "usage-based billing" (that is, data caps with overage fees) to reach all Comcast customers within five years. While he's not saying exactly when or how this would expand beyond the cap system's limited existing footprint, the company would gradually increase caps as demand goes up to make sure that the "vast majority" of users don't bump into it. Cohen doesn't anticipate having complex plans that force people to worry about their usage, but he warns that it's hard to make long-term predictions. "Five years ago I don't know that I would have heard of something called an iPad," he says.

  • Court rules that Deutsche Telekom can't throttle internet speeds on flat-rate plans

    by 
    Jon Fingas
    Jon Fingas
    10.30.2013

    Suddenly, we fancy moving to Germany. A Cologne court has ruled that Deutsche Telekom can't implement a plan to throttle speeds to 2Mbps on wired, flat-rate internet service once customers exceed monthly data caps. The policy would pose an "unreasonable disadvantage" to subscribers that rely on stable prices and connection speeds, according to the decision. Deutsche Telekom expects to appeal the ruling, but it may face an uphill battle -- when its current internet service runs at speeds up to 200Mbps, the proposed throttling would be severe. We just hope that American internet providers take the hint.

  • Verizon Max promo plan reportedly offers 6GB of data to Edge members for $30

    by 
    Jon Fingas
    Jon Fingas
    08.23.2013

    Verizon clearly wants us to stop using unlimited data, but even its Edge upgrade program isn't a strong argument for embracing capped plans. The company may soon have a better lure, however: Droid-Life claims to have details of an upcoming, limited-time Verizon Max promo plan that would offer relatively large data buckets to Edge users. Individual subscribers would pay just $30 a month for 6GB of data, or $50 for 8GB with hotspot support. They wouldn't get to share service between devices, however. Verizon has declined to comment on the apparent leak, but we may hear more about Max in the near future when it's reportedly launching on August 25th. We're not convinced that the offer is worthwhile for every unlimited-loving refusenik, but it could soften the blow for those who just can't resist frequent device upgrades.

  • The Daily Grind: What's the fastest you've hit the level cap after a raise?

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    04.16.2013

    I hadn't really been trying to hit the level cap in Star Wars: The Old Republic after the expansion launched. I wanted to, certainly, but I figured it would happen when it happened. Turns out that it happened very shortly after the expansion launched, thanks to a combination of early access and a whole lot of play for first impressions. As it stands, I'm pretty sure it's the fastest turnaround I've had for hitting the cap after it's been raised. Everyone's racing to the cap when a game first launches, but when the cap is raised it's a different ball game. You know how to play the game, you've got resources on your character, and you are often in pretty good equipment to start off. So what's the fastest you've ever hit the level cap after it's been raised? A week? Four days? A few hours after the patch has gone live? Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!

  • FCC wants to know if it's too modest about broadband, gives chance to fight caps and slow speeds

    by 
    Jon Fingas
    Jon Fingas
    08.24.2012

    A common complaint with the FCC's National Broadband Plan is its conservative definition of the broadband in question: many would argue that the 4Mbps baseline is an anachronism in an era of 4G, FiOS and Google Fiber. If you've ever wanted the FCC to up the ante, now's your chance. The regulator wants comments on its definitions of fixed and mobile broadband to gauge whether real-world trends like multi-user streaming video should lead to raised expectations for internet providers. Ever been burnt by a too-low bandwidth cap? It's open season on that area as well, with the FCC asking if it should define a minimum acceptable cap and possibly call for better limits than we see today. We just share GigaOM's wish that we could ask if every cap is even necessary, although the Department of Justice might be answering that for us. Americans have up until September 20th to make their voices heard, so get cracking if you'd like to set a higher bar.

  • DOJ looking into whether Comcast, other TV giants are unfairly (knee)capping Hulu, Netflix

    by 
    Jon Fingas
    Jon Fingas
    06.13.2012

    The Department of Justice may have taken Netflix chief Reed Hastings' net neutrality complaints about Comcast as a lot more than just sour grapes. It's reportedly conducting an investigation into whether Comcast, AT&T and other TV providers are anti-competitive in their data restrictions. The Wall Street Journal cites primary concerns that Comcast's Xfinity TV cap exemption might unfairly punish competing services, but also claims that officials are worried the caps themselves steer viewers away from internet video, helping the incumbents cling to legacy TV for just a little while longer. On top of its cap anxiety, the DOJ may be looking into policies requiring traditional TV subscriptions just to watch online. None of the involved parties have commented on or confirmed the investigations, so there's no guarantee of any full-fledged lawsuit. Still, while TV operators insist they're being fair and need to keep data use in check, that might not deter legal action when the DOJ has supposedly questioned Hulu, Netflix and other relative newcomers who feel they're being squeezed. When Sony postpones its IPTV goals after fretting over US data caps, it's hard to imagine that there aren't at least a few raised eyebrows in Washington.

  • Verizon's Viewdini for Android hunts streaming video on Comcast Xfinity, Hulu and Netflix, strains our 4G

    by 
    Jon Fingas
    Jon Fingas
    05.22.2012

    Verizon is clearly looking to make itself the front door for Internet video this year. Bolstering its tie-ins with Color and Redbox, it's now kicking off Viewdini, a carrier-specific Android app that will help you find video across multiple services: along with Internet-only providers like Hulu Plus, mSpot and Netflix, it will sift through the online component of Comcast's Xfinity brand, taking a little bit more advantage of that cross-sales deal coming out of the proposed spectrum handover. Even Verizon's own FiOS video will be late to its own party, coming "soon." Viewdini will only be available for 4G LTE-equipped Android phones and tablets later this month, with "other operating systems" and services due in the future -- given the currently very short list of non-Android 4G devices, we have a few ideas as to where the app might go next. Either way, get ready to collide with bandwidth caps faster than usual if you love what Verizon plans to offer. [Image credit: AllThingsD]

  • Comcast rethinks bandwidth caps, trials two new policies that involve higher 300GB monthly limits

    by 
    Richard Lawler
    Richard Lawler
    05.17.2012

    Comcast's bandwidth policy has come under fire from several directions lately, and today it's announced plans to test two new systems for managing capacity. In a company blog post, VP Cathy Avgiris describes the new "flexible" approaches it will be testing out in certain markets that start off by raising the limit to 300GB (from 250GB where it's been since 2008) per month. One of the plans involves offering 300GB as a base on its Essentials, Economy, and Performance internet packages, and higher limits on its Blast and Extreme tiers, with extra data available as an add-on, possibly $10 for 50GB or so. The other plan simply bumps all tiers to 300GB per month and offers the additional blocks of data as needed. For markets where it's not testing the new plans, it's suspending enforcement of the 250GB cap entirely for now, although it says it will still contact "excessive" users about their usage. We're currently on a conference call concerning the changes and Comcast is reaffirming its belief that the FCC has decided it can "manage" data usage on its network, and that it will continue to do so in a "non-discriminatory" way. Particularly since the launch of its Xfinity TV Xbox 360 app others like Netflix and some consumer and networking watchdogs would beg to differ, it will be interesting to see if these approaches change anything. Executives on the call noted "noise" around the Xbox 360 app in making the change, but also pointed to an "ongoing internal discussion" and simply that times have changed from four years ago. The words that keep coming up so far are choice and flexibility, as well as mentioning that even today, very few customers approach the previous 250GB limit. In response to a question, Avgiris indicated the median usage for customers is still around 8-10GB per month.We'll find out more like where the test markets are later, for now hit the source link for all the information currently available. Update: Netflix has responded to the move, and it's about what you'd expect. In other words, it appreciates the notion, but it's still mad.

  • Sprint to launch Direct Connect October 2nd, confirms mobile hotspot capping

    by 
    Brad Molen
    Brad Molen
    09.22.2011

    The way Sprint's been going lately, we're wondering if there's going to be anything left to announce at its October 7th strategy update. Another screenshot has surfaced, detailing the Now Network's intentions to launch its CDMA-based (read: no more iDEN) Direct Connect service on October 2nd, with "increased coverage" coming early next year. We've been expecting to see it at some point this winter, which means the Nextel alternative is getting pushed out ahead of schedule. With this, we should be hearing news in the near future concerning compatible handsets like the Motorola Admiral or Kyocera DuraMax / DuraCore duo. Unfortunately, October 2nd will be filled with both happy news and bad, as it looks like the leaked memo detailing Sprint's plan to cap the mobile hotspot add-on was right on target. The carrier made its intentions official this morning, confirming that it indeed will be putting a 5GB-per-month leash on the tethering done from your phone, complete with overage charges of $.05 per additional MB used. Grandfathered add-ons aren't an option here, so every tetherer already shelling out $30 for the privilege will find themselves restricted as well. But look at the bright side: tablets need not apply to the data cap, and on-phone data plans and dedicated mobile broadband packages will remain unaffected... for now, at least.

  • The Daily Grind: What are your thoughts on headgear?

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    08.15.2011

    In the real world, helms and hats are important bits of clothing, especially if you're talking about armor that includes a hefty chunk of metal complete with terrifying plume. So it makes perfect sense that pretty much every MMO set in a vaguely fantasy setting (i.e., nearly all of them) would feature a variety of important hats for characters to equip. But we also live in a society in which most men and women do not wear hats on a regular basis, and that's not even getting into the fact that most lower-level hats in MMOs look kind of dorky at best. Some people like having hats on their characters; hats are part of those characters' appearance. But for many other players, the hat detracts from a character's distinct look, unless it's a purely cosmetic addition without any kind of stats. So what are your thoughts on headgear? Do you like the way it looks? Do you think it should be more freely customizable? Or do you just walk around with the display of said headgear permanently off and never give it a spare thought beyond the stat boosts it provides? Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!

  • Rogers listens, bumps data caps, lets you stream a few extra Netflix movies a month

    by 
    Terrence O'Brien
    Terrence O'Brien
    07.21.2011

    Rogers hasn't exactly made a lot of fans with the rather draconian caps on its cable modem service. But the company wants you to know, it has heard your complaints and doesn't want to cut you off from your precious, bandwidth-intensive Netflix streams. That's why it's raising the limits on its three top tier plans later this month. Extreme subscribers are getting a bump from 80GB to 100GB, Extreme Plus users from 125GB to 150GB, and Ultimate customers from 175GB to 250GB. The company is even boosting speeds, you know, to help you make more efficient use of that newly raised data ceiling -- from 15Mbps to 24Mbps for the Extreme and 25Mbps to 32Mbps for Extreme Plus. It's always nice to see a company listen to its customers, and come on, data caps aren't all that bad.

  • PSA: AT&T DSL and U-Verse landline internet caps begin tomorrow, if you can see this website

    by 
    Sean Hollister
    Sean Hollister
    05.01.2011

    Tomorrow is May 2nd, 2011, and you know what that means -- tomorrow is the day that AT&T will impose data caps on DSL and U-Verse Internet, and begin tallying up overage fees. At least, that was the plan on March 18th -- when the company formally announced 150GB DSL and 250GB U-Verse caps -- but even if you're a paying customer who chows down several hundred gigabytes in a month, you may not have to worry about paying extra right away. AT&T specified that folks like yourself will have access to an online tool to self-police your usage before the company even begins to calculate the cost of your formerly all-you-can-eat bandwidth buffet, and as you can see in the picture above, the tool isn't quite ready for public consumption across the entire country. Scoot on over to our source link, enter your AT&T ID, and if you see the same, perhaps you won't have to cancel your 700-hour Star Trek marathon quite yet.

  • Comcast announces new bandwidth throttling scheme (update: old news)

    by 
    Joseph L. Flatley
    Joseph L. Flatley
    11.05.2009

    Comcast customers have been no stranger to bandwidth shenanigans over the years, from the whole torrent filtering mess to the 250GB monthly cap. Now the company is back with a new data throttling scheme intended to put the kibosh on excessive traffic during those times when the network is already being overwhelmed. The two-tiered system is put on alert if either more than 70 percent of your max bandwidth (downstream or upstream) is used for more than 15 minutes or if your particular Cable Modem Termination System gets congested and it decides that you're partially responsible. Should you run afoul of the traffic warden, expect to find yourself down-throttled for at least 15 minutes, or until your average bandwidth utilization rate drops below 50 per cent for 15 minutes. If there is no congestion, however, you shouldn't notice any difference whatsoever -- unless, of course, John McCain gets his way. Warning: PDF read link. Update: Due to crossed wires when researching this piece, we mistakenly reported that this policy was new. It is not. In fact, the throttling detailed above has been in effect for nearly a year.

  • Surprise! The American Cable Association favors tiered broadband pricing

    by 
    Joshua Topolsky
    Joshua Topolsky
    04.28.2009

    Guess what everybody? Time Warner Cable isn't the only one who thinks tiered broadband is the future -- so does the American Cable Association (ACA). The group claims that a stepped set of packages is the only way in which the high-speed industry can survive the coming hellstorm of your online TV viewing and rampant MP3 downloads. According to ACA president Matt Polka, "the outcome is certain," that metered pricing is on the way -- even if there aren't standardized plans in place yet. The ACA's ex officio chair Patrick Knorr adds that current billing models are "not a sustainable business model," and that "a la carte for the net is consumption-based billing." Though some of the arguments are compelling, the ACA also dramatically suggest that grandmothers shouldn't subsidize those with HD downloading habits, and can't seem to get a fix on just how they want to meter users or what kind of overages should be charged -- both of which seem to be common points of debate. While we're not sold that there's only this single option for pricing broadband (one which heavily favors the provider's bottom lines), the group does bring a tiny bit of thoughtfulness to the discussion, with a member noting that Time Warner Cable's approach hadn't made a very good case for the practice. We suggest a page from Cablevision's playbook, guys.

  • Forum Post of the Day: Angry title and coffee with gin

    by 
    Adam Holisky
    Adam Holisky
    10.27.2008

    I don't know why I laughed out loud when I read the following quote from Ghostcrawler on a trollish forum post, but I did: DESPERATE ATTEMPT TO EXERT A CALMING INFLUENCE WHILE NOT ACCIDENTALLY INSULTING ANYONE AND/OR SHOUTING EXPLITIVES AND/OR REVEALING THAT I HAVE GIN IN MY COFFEE MUG.Yup. Just like that. Caps spam and all. Throw in a "Don't nerf me, bro!" or "To the ground, baby!" at the end of that and you have yourself a real Ghostcrawler statement.Now this might be some unabashed fanboi-ism on my part, but the question I have after reading that is "What kind of gin do you drink?" I have to imagine Ghostcrawler is the kind of guy who enjoys some top shelf liquor. I'm sure he's making enough at Blizzard to afford it. Perhaps some Tanqueray Rangpur? Or some Anchor Junipero?Personally I enjoy Bombay Sapphire and the Rangpur, though I've been known to grab some Beefeater if that's all that's available. If Ghostcrawler is reading this, we'd love to know what kind of gin you drink. Feel free to drop us a note on our tip line and we'll update this post.

  • T-Mobile kills the 1GB data cap, takes a more friendly approach

    by 
    Joshua Topolsky
    Joshua Topolsky
    09.24.2008

    It looks like T-Mobile is listening folks -- and they appear to be responding. In a statement we've just received from the company, they tell us that they're killing the hard-line approach to data capping, saying instead they'll reserve the right to cap a "small fraction" of users who abuse the network. In their words:"Our goal, when the T-Mobile G1 becomes available in October, is to provide affordable, high-speed data service allowing customers to experience the full data capabilities of the device and our 3G network. At the same time, we have a responsibility to provide the best network experience for all of our customers so we reserve the right to temporarily reduce data throughput for a small fraction of our customers who have excessive or disproportionate usage that interferes with our network performance or our ability to provide quality service to all of our customers.We removed the 1GB soft limit from our policy statement, and we are confident that T-Mobile G1 customers will enjoy the high speed of data access over our 3G network. The specific terms for our new data plans are still being reviewed and once they are final we will be certain to share this broadly with current customers and potential new customers."

  • Comcast set to begin bandwidth capping come October 1st

    by 
    Joshua Topolsky
    Joshua Topolsky
    08.29.2008

    You hear so much tough-talk and blustery grand-standing these days over data capping that it's hard to take any of it too seriously. A recent announcement by Comcast, however, is sending chills down the collective spine of Engadget (and seriously threatening to put a crunch on Thomas Ricker's... er, "movie" downloads). The company recently confirmed that it will begin capping its residential broadband service at 250GB per month (or roughly 124 SD movies) come October 1st, and could simply terminate customers who violate the cap more than twice. Of course, 250GB is a pretty large chunk of bandwidth, so you'll have to be entertaining some pretty hefty habits to break that bank. Then again, who likes the Man breathing down their pipeline?