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LittleBigPlanet 2 online players report 'infinite loading' glitch
Much like its predecessor, LittleBigPlanet 2 is experiencing some technical difficulties during its first few days in the would-be capable hands of its creative community. Some players have reported that when they attempt to connect with other players online, they hit what's being colloquially referred to as the "Infinite Loading" glitch, which freezes the game on a neverending loading screen. (And that, as you might imagine, is kind of a bummer.) The exact cause of the issue is unknown, though there's a quick and dirty workaround (which worked for us, when we experienced the glitch): If you get stuck on the loading screen, turn your controller off, and the level should actually load. Once you're in the level, you can turn your controller back on and get back to whatever it was you had set out to do -- probably slapping around your fellow players and being generally unhelpful, you jerk. Media Molecule had not responded to our request for comment as of publishing, but a recent tweet from the developer seems to indicate that a freezing glitch has been cornered and a fix is in the works.
Sony Ericsson names Xperia Arc CPU, dubs Android 2.4 appearance a 'misconfiguration'
The Xperia Arc is one pretty slice of Gingerbread, don't you think? We certainly did when we got the chance to handle one for ourselves at CES, but today we're less concerned with its exterior and more interested in what lies beneath. The 1GHz processor we knew about already has been specified as a Qualcomm MSM8255 and will be joined in the good fight against sluggish performance by an Adreno 205 graphics chip. On the software front, that random sighting of an Arc with Android 2.4 has been put down as a simple "misconfiguration" by Sony Ericsson, exploding a million conspiracy theories around the web. One encouraging note here is that SE (kinda) acknowledges its inglorious record with Android updates and promises recent changes have put it in "a good position to make sure that Xperia Arc will get later versions in a timely manner." We'll believe it when you make it, Sony.
Mac App Store generating error messages instead of app purchases? Here's the fix
Oh, this ain't cool. According to the roughly gazillion complaints we received this morning upon the launch of Apple's Mac App Store, users are seeing the ol' "unknown error occurred (100)" message when first launching the store after the upgrade. According to TUAW, it's a problem with the iTunes Terms and Conditions -- which some users aren't getting prompted to accept, hence the error message. What should you do if you get the error? Quit the store and reload it. If that doesn't work, folks are finding that rebooting and then launching the store again does the trick.
The Soapbox: Accessibility and customer service
Disclaimer: The Soapbox column is entirely the opinion of this week's writer and does not necessarily reflect the views of Massively as a whole. If you're afraid of opinions other than your own, you might want to skip this column. I was originally pulled into World of Warcraft by two real-life friends of mine. They liked the game, played for a year or so, and then quit playing. They never got sucked into the world of MMOs like I did. I don't think they ever will either. It's not that they aren't gamers or that they don't fit into the culture. Maybe for their own reasons, they'd never play an MMO again... life and all that. But one interesting thing they told me makes me think they really will never play an MMO again: imperfect games. Now, besides the fact that no game -- online or off -- is perfect, there appears to me to be a great disparity in the functionality between MMOs and single-player games. It's easy to see how someone similar to me can work his way past a few speed bumps to get an MMO up and running, but what about a computer-illiterate person? Before there's even talk of bugs in the game or of the game being fun or not, there's an issue of accessibility and customer service. I want to talk about accessibility and customer service in this round of the Soapbox.
Advent Vega's Flash Player yanked due to missing Adobe certification
The Advent Vega was never the most polished Android tablet in the world -- after all, we had to rely on a custom ROM just to get native Android Market access -- but a reasonable price tag and NVIDIA's Tegra 2 has still made it hard to resist. For those who've managed to snag one already, you may have noticed that the Flash playback isn't exactly... awesome. That's probably because the version loaded onto already-shipped versions isn't certified by Adobe, and in order to fend off future complaints, the company's yanking Flash Player entirely from newly-shipping models for the time being. The certification process is apparently underway, and the outfit expects Vega tablets shipped "in the early part of 2011" to have a green-lit build pre-installed; as for everyone else, they'll be provided a gratis update as soon as it can be pushed out onto the interwebs. Head on past the break for the full statement.
Verizon sucks at Photoshop: confuses the Droid X for an iPhone
Man, Motorola's not going to be pleased about this! The Droid X is justifiably one of Verizon's marquee devices for this holiday season and takes pride of place on the carrier's Cyber Monday offers page, but wait... why does its screen display the iPhone version of Google Maps? Oops! [Thanks, Chris]
Nintendo won't be exhibiting at CES 2011 after all, will conduct meetings behind closed doors
Wait, put the cork back in the champagne, Nintendo isn't making its triumphant return to CES after all. The Consumer Electronics Association has just blasted out a new press release, presumably with a face red with embarrassment, to correct its erroneous note that Nintendo will be an exhibitor at the 2011 tech showcase. As it turns out, Satoru Iwata's crew have booked some meeting rooms during the show -- to discuss what, we don't know -- which somewhere along the line was misinterpreted to mean that the company will be exhibiting its wares. It won't. We'll be there anyway, this just means we'll have to be a little craftier about extracting our information. [Thanks, Curtis]
Hulu's block on Boxee streaming affecting more than just Boxee Boxes
We know Boxee wanted its Box launch to have an impact, but we doubt this was the way the company intended. A great many of our readers are reporting this morning that their browser-based streaming attempts from Hulu have been greeted with an error message telling them that they're trying to access the service "from Boxee." Needless to say, these Windows 7 and Mac OS X users are not amused and we suspect Hulu will have only a short time to sort out its blocking algorithms before a full-on frenzy of discontented geeks engulfs its forums. Reported browsers to have fallen afoul of this unplanned ban include Chrome, Firefox, Internet Explorer, and Safari, leaving us to wonder whether anyone is able to stream content from Hulu right now. Have you had any luck? [Thanks to everyone who sent this in] Update: One of our tipsters has now seen his streaming uncorked again, so maybe Hulu has sorted out its booboo. Thanks, Chris!
Google Maps causes border dispute between Nicaragua and (army-less) Costa Rica
Here's a interesting bizarre one. There's only one highway that connects Costa Rica and Nicaragua (I walked across it, shown above), but you can totally swim from one country to the other if you aren't afraid of circumventing authority. But if you're planning to traverse the San Juan over on the Caribbean side... well, who knows where you'll start and end. It's bruited that the Nicaraguan military recently invaded Costa Rica, lowered a Costa Rican flag and hoisted up a Nicaraguan one. Why? 'Cause Google Maps said so. Seriously. Nicaraguan commander Eden Pastora actually used a slightly inaccurate Google Maps portrayal as justification for invading land that's clearly shown as Costa Rican on official maps of both nations. In fact, this whole mess has grown into quite the debacle, with Costa Rican President Laura Chinchilla proclaiming that its northerly neighbor had "forgot where its border is." Moreover, Costa Rica is worried that dredging done by Nicaraguans on the river's edge is both altering the border in Nicaragua's favor and damaging vital flora and fauna in the surrounding area. We're hearing that Organization of American States Secretary General Jose Miguel Insulza will soon meet with officials in both nations to get this ironed out peacefully, and considering that Costa Rica hasn't had a military in over three score, we know who's hoping that the guns stay holstered. So much for Pura Vida, huh? [Thanks, Ignacio]
Skyfire disappears from iTunes App Store due to technical difficulties (update: 'sold out')
Trying to get a copy of the Skyfire browser for your iOS device? You may not have much luck, as the pseudo-Flash-capable browser has just disappeared from iTunes App Stores around the globe, mere hours after its splashy debut. When we try to download it for ourselves in the United States we get the message immediately above, and RazorianFly readers are chiming in with reports that the app is no longer available in Greece, Sweden, Denmark, Germany, Australia, Canada, Switzerland, Norway, Spain and the UK. We just pinged Skyfire for comment and they say it's not Apple's fault; demand for a Flash video workaround is apparently so high that the company's having server issues and decided to pull the app rather than introduce new users to a sub-par experience. Skyfire assures us that it's adding servers as quickly as it can, but didn't provide an ETA on when we might see the app once more. Update: While we're not sure how an digital app can be "sold out," that's exactly what the company says happened to its $2.99 browser today -- after quickly becoming the top grossing app in the iTunes App Store, Skyfire is "temporarily not accepting new purchases" and says it will issue Facebook and Twitter status updates when the next batch of licenses is available. In other words, Skyfire's throttling the flow of purchases from now on. PR after the break. [Thanks to everyone who sent this in]
iTunes - the item you tried to buy is no longer available
I tried to update my iOS apps today using iTunes and was greeted with this error. Given that I had told iTunes to update all of the 60+ apps it told me were out of date, this was hardly helpful. There are a lot of things wrong with this error message. First of all, it gives me absolutely no idea which app is not available. Second, I had asked iTunes which apps needed to be updated, and it told me that this Mystery App was out of date. How can it be out of date if it isn't available at all? Third, after telling me that this one application wasn't available, iTunes failed to update the other 60+ applications. The prospect of manually updating them all was fairly annoying. As I looked through all of the apps shown on the Update page, I realized that one of the apps didn't have the "Update Now" button next to it, and deduced that was the app causing the problem. I went into the main list of apps, control-clicked on it, and then chose "Show in Finder." I moved the app from my iTunes folder to my Desktop, and then deleted the app from iTunes, and ran "Check for Updates" again. It showed one fewer app needing to be updated, and the Update All process went off without a hitch. If you find yourself facing this fairly unhelpful message from iTunes, look through the list of apps-in-need-of-updating to see if any of them lack the Update Now button. It should stand out from all of the others. I find it frustrating that iTunes continues to not provide basic user feedback, such as telling me which 'item' it was referring to in the error message above. iTunes is the link between Apple's highly profitable iPod, iPhone, and iPad devices, not to mention perhaps the most important Windows crossover app that Apple produces. It should be one of Apple's best applications, if not the best. Instead, it is the one I least enjoy and which shows the most rough corners. I hope that, between now and iTunes 11, we'll see a whole lot of improvements and spend less time tinkering around with the UI.
Computer 'glitch' causes university to send out false acceptance letters
Middlesex University in the United Kingdom has confirmed that a problem with its "internal mailing system" cause acceptance letters to be sent out to 2,500 applicants who have, in fact, not yet been accepted. Anyone who's ever waited for such letters can probably imagine the insanity of being accepted to a school, only to be told a day or so later that a "glitch" caused the letter to be sent "in error." The University says it's not yet completed its review process of the applicants, so it's safe to assume that some of them will eventually be formally accepted, while everybody else? Well... they'll always have that letter The Onion sent them, won't they?
Apple patches iOS 4 Exchange issue
It hasn't gotten quite the attention of the iPhone 4's antenna problems or its proximity sensor troubles, but iOS 4 has caused some heartbreak for corporate users who connect to Exchange servers -- checking mail or syncing contact and calendars can stall out interminably, with no option but to restart and try again. We've definitely had this problem ourselves, but happily Apple's right on the case with this one -- iOS 4 users who need to get their Exchange on can download an updated configuration file that seems to make things better. The new settings don't seem to do much other than increase iOS 4's idle timeout, but if it works, it works -- and in our limited testing things appear to be going swimmingly. Okay, that's one -- now let's polish up the rest, shall we? [Thanks, Paul]
iPhone 4 pre-orderers overwhelm servers, world on the brink of ending
Look up at the sky -- is it falling? It sure seems as if that kind of doom is imminent, at least if this whole iPhone 4 pre-order situation is any indication of future tragedy. We've received hundreds of tips this morning from friends near and far that iPhone 4 pre-orders aren't going through, though a few of us here on staff were able to get a confirmation during the wee hours of the morning. From AT&T in the US to O2 over in the UK, it seems that just about everyone ambling to get their name on a future iPhone 4 is experiencing a great deal of frustration. AT&T's servers seem to be completely hosed here in America, and since Apple's own online order process has to ping those to check on your contract status, neither option is... um, working. Those who decided to line up at a local store are facing similar issues; employees aren't even able to fully process pre-orders in store due to systems being overwhelmed, and no one seems to exactly know when things will be back to normal. And you thought the most enraging part of this was the inability to select a white model. Let us know how your experience has been in the poll and comments below, won't you? Update: So, it sounds like Best Buy is taking pre-orders (even for white units), but chances are remarkably high that you're not actually getting in any line. Still, it's a working option for the moment. In other news, the Apple Store app is seeming to allow iPhone 4 orders, but it looks as if they're reserving off-contract phones (read: full price ones), so we'd only recommend this avenue if you enjoy things like "arguing about contract dates" and "yelling at brick walls." We're guessing you'll be doing both on the 24th. %Poll-48069%
MacBook Pro i7 in a 'command' performance
This isn't the first keyboard assembly snafu we've seen and it certainly won't be the last. But once again it's time to point and laugh at Apple after its new Core i7-equipped MacBook Pro was accidentally fitted with three command keys in Japan. Funny, knowing Steve Jobs you'd think he'd opt for more ctrl.
McAfee patches customers' hearts with subscription extension, reimbursement for PC repairs
McAfee's little issue with a security update that sent Windows XP computers far and wide to a screeching halt was fairly unprecedented as far as anti-virus software goes, and it looks like the company is now taking some considerable steps to make up for the mess it created. Not only is it handing out a free two-year subscription extension to all affected customers, but it will soon be starting a program to reimburse "reasonable expenses" that customers have incurred in repairing their PCs. Complete details on that program aren't available just yet, but it will apparently be starting "within a few days," and will involve submitting a reimbursement request to McAfee. Given the number of users involved, however, we've got to guess that McAfee won't be buying folks new PCs, and chances are it'll take quite a while to get your check in the mail, though we'll just have to wait to see exactly what McAfee has planned.
Botched McAfee update shutting down corporate XP machines worldwide
We can't officially confirm this yet but, We're hearing from all over that a bad McAfee for Windows XP update is causing computers worldwide to shut down. Apparently DAT update 5958 deletes the svchost.exe file, which then triggers a false-positive in McAfee itself and sets off a chain of uncontrolled restarts and loss of networking functionality. Yeah, wild -- Twitter is basically going nuts, and McAfee's support site appears to be down. There are some fixes floating around out there, but it may be too late -- the final tally of borked PCs today may reach into the millions. We've already heard anecdotally that an Intel facility has been affected, as well as Dish Network call centers, and we're sure there are going to be more reports as the day wears on. Update: McAfee just sent us a statement -- they've pulled the update from their corporate download servers, and consumers shouldn't be affected. McAfee is aware that a number of customers have incurred a false positive error due to incorrect malware alerts on Wednesday, April 21. The problem occurs with the 5958 virus definition file (DAT) that was released on April 21 at 2.00 PM GMT+1 (6am Pacific Time). Our initial investigation indicates that the error can result in moderate to significant performance issues on systems running Windows XP Service Pack 3. The faulty update has been removed from McAfee download servers for corporate users, preventing any further impact on those customers. We are not aware of significant impact on consumer customers and believe we have effectively limited such occurrence. McAfee teams are working with the highest priority to support impacted customers and plan to provide an update virus definition file shortly. McAfee apologizes for any inconvenience to our customers Ouch -- that might be the understatement of the year. We've definitely hearing this affects SP2 as well, we'll keep looking for more. Update 2: The anecdotal numbers keep rolling in, and they're not small -- 30,000 machines are knocked out here, 60,000 there. Given that the only fixes right now involve techs spending time with each affected machine individually, things could get seriously messy. We'll keep you updated if you keep us updated, okay? Update 3: Here's an official McAfee fix, although like we said, it requires tech to hit each machine in person. We'll see what the story is for bigger institutions with tens of thousands of seats. Update 4: We're told the official fix only helps those who haven't been hit with the bug yet, so there's obviously still issues to be sorted out. [Thanks, Tyler.] [Thanks to everyone who sent this in] Developing...
Sixteen new Apple patents, from CoverFlow to iDVD
The USPTO published a whole slew of new patent applications from Apple today, covering everything from iChat to some CoverFlow animation. Patently Apple has the whole writeup as usual. Probably the most interesting thing among them is a "virtual keyboard for media players" that uses a modified QWERTY keyboard, with more than one letter on each key. That doesn't seem like an idea that Apple will ever use, but maybe that was one of the prototypes that was originally being worked on for the iPhone. There are also some more technical patents for iChat video encoding and error adjustments on touchscreens, as well as overall patents for the MacBook Air SuperDrive and iDVD. It seems like the USPTO is just cleaning out Apple's old patents -- most of these were filed back in 2007. Now, maybe they can set the legal patent team up on newer accomplishments.
Screen Grabs: Simon Campos forgets how to install an HDD in his FlashForward
While the majority of the world is busy forgetting all about ABC's FlashForward, that conniving Simon Campos has been busying forgetting which end is up on a modern day hard drive. Utilizing one of those all-too-useful SATA HDD docks on the latest episode, he proceeds to jam his hard drive into the dock upside-down, though a later shot of the device shows that some producer went in and made things right while the cast was off munching on hors d'œuvres. Imagine that -- the guys and gals behind the camera making the ones in front look good. Ah, Hollywood. [Thanks, Yoav]
Ubisoft DRM authentification server is down, Assassin's Creed 2 unplayable
Earlier today, our tips inbox and the official Assassin's Creed 2 forum were set ablaze by incensed owners of the PC version of the aforementioned Italian revenge epic. According to numerous reports from prospective players of the game, Ubisoft's DRM authentification servers have crashed, forcing some players to suffer lengthy login periods when booting up Assassin's Creed 2, and locking some folks out of the game entirely. A Ubisoft representative responded to a particularly rage-filled forum thread, stating "clearly the extended downtime and lengthy login issues are unacceptable, particularly as I've been told these servers are constantly monitored." The representative added "I'll do what I can to get more information on what the issue is here first thing tomorrow and push for a resolution and assurance this won't happen in the future." We've got a really great suggestion for how to make such an assurance: Find a less abominable DRM policy. [Thanks, Marc!]
