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  • Leaked doc indicates T-Mobile could raise 5GB and 10GB data prices on April 4th

    by 
    Edgar Alvarez
    Edgar Alvarez
    03.27.2012

    An alleged Magenta-branded memo's managed to find its way out of store lockup and land at the TmoNews offices, revealing some not-so-good news for potential future customers. Per the leaked document, T-Mobile's about to hike the price on its 5GB and 10GB Promotional Bundles data plans, starting as soon as April 4th. The changes would slap an extra $5 monthly fee on each Classic plan, boosting the 5GB to $35 / $40 and the 10GB to $65 / $70, however it'd only apply to customers signing up after the aforementioned April date. Perhaps, it's all part of T-Mo's "restructuring" plan...

  • CCP Games CEO issues letter of apology to EVE Online players

    by 
    Brendan Drain
    Brendan Drain
    10.05.2011

    Just over three months ago, fans of EVE Online looked on in disbelief as the game they loved faced its biggest crisis of confidence since 2007's T20 developer scandal. The long-awaited Incarna expansion was pushed live with no multiplayer environments and only one race of captain's quarters. Players were forced to use the feature every time they docked, and it seemed that its only purpose was as a display case for overpriced cash-shop clothing. While players debated the controversial cash shop prices, a leaked company newsletter titled "Greed is Good" and a leaked memo from CCP Games CEO Hilmar Veigar Pétursson threw additional fuel on the flames. In a letter to the EVE Online community today, Hilmar delivered a humble apology for everything that happened. "The estrangement from CCP that many of you have been feeling of late is my fault, and for that I am truly sorry," he began. "In short, my zeal for pushing EVE to her true potential made me lose sight of doing the simple things right. I was impatient when I should have been cautious, defiant when I should have been conciliatory and arrogant when I should have been humble." The letter goes on to tackle everything from the removal of ship spinning and the release of the captain's quarters as a full expansion to CCP's plans for the future. In an accompanying devblog, CCP Zulu provided an impressive list of in-space features aimed for the winter development period. The list includes the long-awaited hybrid weapon balance changes, assault ship bonus reworks, capital ship rebalancing, and even iteration on faction warfare.

  • Interview with CCP CEO Hilmar Petursson discusses recent events

    by 
    Brendan Drain
    Brendan Drain
    07.07.2011

    The recent EVE Online controversy over the direction CCP is taking with the game's development took the game's developer CCP Games completely by surprise. What started as a quirky story about virtual clothing being sold for more than real clothing rapidly got out of hand with the leak of an internal company newsletter discussing previously rejected ideas for gameplay-affecting microtransaction options. The ensuing controversy quickly escalated with the convenient leak of global company email from CEO Hilmar Petursson and CCP's abject silence in response to player concerns. CCP eventually released joint statements on the contentious issues with EVE's democratically elected player advisory council, followed by a thorough press conference to address any concerns not handled in the statements. The only person we haven't heard from yet is Hilmar Petursson himself. In an interview with gamesindustry.biz today, Hilmar answered some frank questions on recent hot topics ranging from feelings inside CCP following the leaks to the company's reasons for implementing microtransactions now. At popular EVE fansite Failheap Challenge, players have posted a transcript of the interview and have begun discussing the issues it addresses. The discussion highlights that this interview was performed the day before the CSM met in Iceland for its emergency meeting and so represents Hilmar's views before that event. Among the important answers is confirmation that CCP has a commitment to discuss all future microtransaction options with the CSM before implementation, something players have been asking for since the initial statement came out.

  • EVE Online press conference answers vital questions, transcript inside

    by 
    Brendan Drain
    Brendan Drain
    07.06.2011

    After what should have been the celebrated release of the long-awaited Incarna expansion last week, the EVE Online community erupted into flames. The controversy began when players realised that the vanity clothing items in the game's new cash shop were ridiculously overpriced. The $68 monocle became a centerpiece that the media latched onto, in the same way that World of Warcraft made the headlines when Blizzard had the audacity to sell a $25 mount. The story should have ended there as a piece about a crazy Icelandic game company selling virtual clothing for more than real clothing. Unfortunately, some conveniently timed leaks from inside CCP caused this simple issue to escalate to the point of panic, causing in-game riots and a significant number of subscription cancellations. The company's silence on the simple question of whether non-vanity microtransactions would be introduced was seen as an admission that gameplay-affecting items would end up in the cash shop. CCP flew the Council of Stellar Management, EVE's democratically-elected player representative body, out to Iceland for an emergency meeting last week. The result of the meeting was a joint statement between CCP and the CSM addressing all of the major concerns players had. Last night, CCP ran two press conferences over Skype to give EVE fansites and the gaming media a chance to ask additional questions that weren't covered in the official statement. Skip past the cut for our in-depth three-page transcript from the gaming media press conference, including answers to several pressing questions sent in by Massively readers and some great issues raised by other participating members of the press. Comments can be posted on page 3.

  • EVE Evolved: The day that EVE Online died

    by 
    Brendan Drain
    Brendan Drain
    06.26.2011

    I think it's safe to say that this week has been an unmitigated disaster for CCP Games. Following last week's $99 license fee fiasco for third-party developers, CCP Zulu managed to claw back some player support with a segment addressing the issue during the alliance tournament. This week CCP followed up with the release of Incarna 1.0 and its long-awaited captain's quarters. Players logged in to walk around their private rooms and check out the various cosmetic items available for purchase in the new microtransaction store. It didn't take long for people to realise that something was fundamentally wrong with the prices on the Noble Exchange. At around $40 for a basic shirt, $25 for boots, and $70 or more for the fabled monocle, items in the Noble Exchange were priced higher than their-real life counterparts. As players made some noise about the ridiculous prices, an internal CCP newsletter all about the company's microtransaction plans was purportedly leaked. In it, plans to sell ships, ammo, and faction standings for cash were revealed, plans that strictly contradict previous promises on gameplay-affecting microtransactions. Shortly afterward, all hell broke loose as a private internal memo from CCP CEO Hilmar was leaked to the press. In the past few days, I've been contacted by dozens (if not hundreds) of concerned EVE players who are afraid that the game they love is coming to an end. I've even been in contact with an insider who is scared of the risks CCP is taking with the jobs of over 600 employees in four countries, scared enough to leak internal documents and emails. In this week's colossal EVE Evolved, I delve into EVE's latest controversy and shed some light on the biggest community flashpoint since the T20 developer corruption scandal.

  • EVE Online controversy erupts in protests

    by 
    Matt Daniel
    Matt Daniel
    06.25.2011

    Over the past few days, our inboxes here at Massively have been positively overflowing with tips and comments from readers about the ongoing turmoil in EVE Online. It all began with the Incarna update, which added an item shop to the long-running sci-fi sandbox. Players began to voice their concerns over the bizarrely high prices of items in the shop, with one particular item reaching an insane $68 US. Before this hullabaloo had the chance to so much as come to a simmer, an internal newsletter from CCP was leaked to the internet. The document outlined the introduction of microtransactions into EVE and mentioned that at some point, ships, ammunition, and so forth may be available for purchase with real-world currency. This naturally sent players into even more of a frenzy. The whole ordeal came to a head yesterday when CCP Zulu attempted to douse the flames by addressing the issues directly in a dev diary. The play backfired, however, as players took issue with the dev blog's tone and attitude toward the upset players. Not long after that, an internal CCP email was leaked explaining the reasoning behind the controversial blog post, which only added fuel to the flames. The result of this blazing hellstorm of controversy? Riots, of course. Players have gathered en masse at Rens, Jita, and Amarr to show their displeasure. As of the time of this writing, the protests are still going strong and show few signs of stopping. What will come of these protests, though? Hopefully we'll be finding that out soon enough. Be sure to stick with Massively in the coming days as our resident EVE expert will be covering the topic in his column this Sunday while we await response from CCP Zulu. Until then, be sure to go check out Brendan's appearance on EVE Radio for an in-depth discussion of the issues at hand.

  • CCP addresses EVE controversies in new dev blog

    by 
    Jef Reahard
    Jef Reahard
    06.24.2011

    As controversy burns through New Eden like white-hot internet spaceship exhaust, CCP higher-ups have at last reached out to the EVE Online community via a new dev blog. The piece, authored by senior producer Arnar Hrafn Gylfason, tackles the week's two hot topics in brief fashion. First up is an attempt to quell the brouhaha surrounding the internal company memo that leaked earlier this week and brought to light some of CCP's discussions regarding future microtransactions. Gylfason defends EVE staffers, who he says were simply following orders by discussing microtransactions in ways that were "exaggerated purposefully to draw contrasts and make points." He also points out that EVE's future RMT implementations are not contained in the memos, as much of the discussion was theoretical in nature. Finally, Gylfason addresses the hugely controversial prices in EVE's new item shop, and despite the public outcry, he doesn't seem too apologetic. On the contrary, he intimates that the prices will stay and that CCP "will gradually introduce items at other price points, definitely lower and probably higher than what's in the store today." Stick with Massively for more from resident EVE expert Brendan Drain as he talks candidly with CCP about Incarna and the week that was.

  • Leaked memo says Pottermore is an online game

    by 
    Justin Olivetti
    Justin Olivetti
    06.22.2011

    We've been on mystical pins and needles for the past week as the countdown continues to tomorrow's full reveal of Pottermore, a mysterious website bearing J.K. Rowling's name. The Atlantic reports that a leaked memo making the rounds spells out the truth: Pottermore will be an online game of sorts. The memo "suggests that [Pottermore.com] is a sophisticated online game that contains clues to prizes that are hidden in the real world. These are an unstated number of magic wands secreted in Britain and America, and possibly other countries." This sounds more like an ARG -- alternate reality game -- than an MMO, although we're not prepared to rule out the possibility until all is said and revealed. The article mentions that this could be a marketing tool tied into Pottermore instead of Pottermore proper. Fans who'd love to see a Harry Potter MMO still have hope that this could be the real deal, but we won't know for sure until tomorrow's announcement.

  • HP releases 2011 Q2 earnings early, following leak of foreboding internal memo

    by 
    Christopher Trout
    Christopher Trout
    05.17.2011

    HP kicked off this morning's Q2 earnings call citing a leaked company memo that recently popped up at Bloomberg. That memo, which had the outfit's CEO, Leo Apotheker warning of "another tough quarter," resulted in a five percent drop in HP shares in after-hours trading Monday, according to the Wall Street Journal, and prompted the release of the outfit's Q2 earning a day ahead of schedule -- an earnings call was originally slated for Wednesday. According to the report, the company managed to pull in $31.6 billion in revenue and $2.3 billion in earnings, compared to $30.8 billion in revenue and $2.2 billion in earnings the same time last year. So what brought about the pot-stirring internal memo? Well, it seems HP's struggled to keep up with the competition when it comes to consumer computer sales. Despite an increase in revenue in every other segment of the company's business, HP's Personal Systems Group (which covers enterprise and consumer sales) saw revenue decline five percent year-over-year, with the portion covering consumer computers down 23 percent. That might seem like a big dip, and it is, but Apotheker says the company is "excited by the tablet opportunities," continuing on to say that the impending release of the company's TouchPad "will be an exciting product release for HP." For now, we'll just have to sit back and see if the webOS slate has the stuff to pull HP out of the consumer computer lurch. Full PR after the break.

  • iPhone is humongous for AT&T

    by 
    Mel Martin
    Mel Martin
    07.02.2009

    Mac Daily News and other sources are reporting today on a leaked AT&T memo that states that the company retail stores had their best day ever with the launch of the iPhone 3GS."iLaunch day 2009 was one for the record books, as AT&T customers scrambled to get their hands on the fastest, most powerful iPhone yet.Here's a look at some of the milestones we achieved:* Best-ever sales day in our retail stores* Second-largest traffic day in our retail stores* Most transactions processed via our IT systems in a single day* Most upgrade eligibility checks in a single day* Largest order day in att.com history* Largest features sales day in att.com historyOn this year's launch day, iPhone sales exceeded sales recorded on 2008's iPhone launch day, Black Friday 2008 and Dec. 26, 2008 - all heavy-volume sales days. In fact, this year we surpassed 2008's launch day sales at about noon Central time, and sustained our previous peak hour record, also set in 2008, for 11 straight hours."If the numbers are accurate, the iPhone blew by most analyst predictions that the iPhone would not sell as well as the 3G iPhone released last summer.Even better news, numbers like these should give Apple some leverage to force the wireless giant to improve what for many is a mediocre experience using the AT&T network. The iPhone exclusive is up next year, and rumors persist that Apple is talking to other carriers, most notably Verizon. via Mac Daily News and TechCrunch