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  • Mr. Met, the New York Mets mascot, stands in front of an MTA subway train.

    NYC’s transit agency disables feature that made it possible to track subway riders

    by 
    Will Shanklin
    Will Shanklin
    08.31.2023

    New York City’s Metropolitan Transportation Authority (MTA) announced today that it’s disabling the “feature” on its website that made it possible to track people’s movements by entering their credit card info. The MTA says it’s turning off the seven-day history feature for OMNY as part of its commitment to privacy.

  • NEW YORK, NEW YORK - JULY 19: People wait for the train at the Lexington Avenue/59th Street subway station on July 19, 2023 in New York City. The MTA board announced that subway and bus fares will increase from $2.75 to $2.90 on August 20, the first fare hike since 2019 and the first increase in the base subway and bus fare since 2015. NYC Transit, LIRR, and Metro-North Railroad fares will also go up 4% and tolls on MTA bridges and tunnels will rise an average of 5.5% and as much as 10% for those who don't have E-Z Pass as well on August 6th.  (Photo by Michael M. Santiago/Getty Images)

    NYC subway security flaw makes it possible to track riders’ journeys

    by 
    Will Shanklin
    Will Shanklin
    08.30.2023

    The contactless payment system for New York City’s subways has a security hole. Anyone with access to someone’s credit card number can see when and where they entered the city’s underground transit during the last seven days. The problem lies in a “feature” on the website for OMNY, the tap-to-pay system for the Metropolitan Transportation Authority (MTA), which allows you to view your recent ride history using only credit card info. Further, subway entries purchased using Apple Pay — which gives merchants a virtual number instead of your real one — still somehow link to your physical credit card number.

  • Displays warn commuters of delays caused by heavy rainfall and flooding during the morning rush in the NYC subway after the remnants of Tropical Storm Ida struck the northern mid-Atlantic, in New York City, U.S., September 2, 2021. REUTERS/Caitlin Ochs

    NYC's transport authority returns to Twitter as free API access is restored

    by 
    Lawrence Bonk
    Lawrence Bonk
    05.05.2023

    NYC’s Metropolitan Transport Authority (MTA) has returned to Twitter after leaving the platform last month. Real-time status updates are once again available across the organization’s multiple accounts after twitter reversed course on charging certain institutions for API access.

  • NEW YORK, NY - MARCH 5: An MTA employee talks with a subway train conductor at the South Ferry station on March 5, 2023, in New York City.  (Photo by Gary Hershorn/Getty Images)

    NYC's transport authority will no longer post service alerts on Twitter

    by 
    Mariella Moon
    Mariella Moon
    04.28.2023

    The MTA is leaving Twitter. They said paying Twitter $50,000 a month for API access wouldn't be the best use of resources.

  • An MTA worker is seen wearing a mask on the subway after The Port Authority of New York and New Jersey and the Metropolitan Transportation Authority (MTA) announced a mandatory coronavirus vaccination or weekly test mandate for employees in New York City, New York, U.S., August 2, 2021. REUTERS/Andrew Kelly

    Cellular service is coming to New York's subway tunnels, but it's going to take a while

    by 
    Igor Bonifacic
    Igor Bonifacic
    07.31.2022

    Cellular service is coming to New York’s subway tunnels.

  • NEW YORK, NY - AUGUST 2: A G train arrives at the Smith - 9th Street station in Brooklyn on August 2, 2021 in New York City.  (Photo by Gary Hershorn/Getty Images)

    A power surge shut down half of NYC's subways for five hours

    by 
    Nicole Lee
    Nicole Lee
    08.30.2021

    Half of NYC's subway system shut down for five hours last Sunday thanks to a power surge

  • cleaning

    MTA spends $1 million to test disinfecting NYC subways with UV light

    by 
    Christine Fisher
    Christine Fisher
    05.20.2020

    MTA invests $1 million in UV light devices to disinfect trains, subways and buses.

  • Ashley Mayer / Twitter

    The MTA is tired of saving AirPods from subway tracks

    by 
    Igor Bonifacic
    Igor Bonifacic
    09.03.2019

    If you're a New Yorker and you've been on a delayed 4, 5 or 6 train recently, you can probably blame Apple's AirPods for your recent transit woes. According to The Wall Street Journal, New York City commuters have lost so many AirPods over the summer that the Metropolitan Transport Authority (MTA) is considering recording a new public service announcement aimed directly at AirPods owners. The potential PSA would ask commuters to refrain from taking their AirPods on or off when entering or exiting a train. The hope is that the PSA will reduce the number of times the MTA is forced to delay a train while its staff rescues one or more of the in-ear headphones.

  • AP Photo/Jennifer Peltz

    NYC's automated subway routing had glitches for 'months' before Friday

    by 
    Jon Fingas
    Jon Fingas
    07.22.2019

    When New Yorkers were stuck without access to multiple subway lines for 90 minutes on July 19th, that was really just the culmination of ongoing woes. The City has obtained Metropolitan Transportation Authority reports showing that the NYC subway system's Automatic Train Supervision has been failing frequently in recent months, with 13 failures since June. The technology controls switches and routing on its own, and failures force the MTA to rush out human operators that can offer manual control like they do on most lettered lines.

  • Edgar Alvarez/Engadget

    Finally, I can use my iPhone to ride the NYC subway

    by 
    Edgar Alvarez
    Edgar Alvarez
    05.31.2019

    This morning, as I've done regularly since moving to New York City years ago, I left my Brooklyn apartment to head to Engadget headquarters in Manhattan. In an ideal world, I would've been able to use my iPhone to get through the turnstile at my nearby subway station. But, even though the MTA is now supporting contactless payments services such as Apple Pay, only a handful of stations and buses have so far been upgraded to the new One Metro New York (OMNY) system. The one close to my apartment isn't one of them. Still, I wanted to get the full experience beyond a quick demo from Apple. Thankfully, there's a subway station near our office that has the tap-to-pay turnstiles.

  • Samsung

    Samsung Pay will work on some NYC trains and buses starting today

    by 
    Dana Wollman
    Dana Wollman
    05.31.2019

    A momentous thing is happening in New York City today: They're finally fixing the subway! Just kidding, the Metropolitan Transit Authority (MTA) is rolling out contactless payments for select stations and bus lines. (Because that will address overcrowding, broken air conditioners and aging signal systems!) We already knew that Apple, Google and Fitbit's payment systems would each be supported, and today we're learning that Samsung is a-go too. If Samsung's press release seems light on details, that's because it's the MTA that's charting a course toward a new system that only uses contactless payment methods. The agency's plan is called One Metro New York, or OMNY for short, and today's limited roll-out represents just one early step. The big milestone for 2020 will be enabling mobile ticketing through a forthcoming OMNY app. That move alone would help bring the MTA in line with other public transportation systems, including New York's own Metro North and Long Island Railroad. Looking further ahead, in 2021, the MTA plans to issue a new card that's meant to ultimately replace the yellow swipeable one we use today. That will be available at unspecified retail locations to start, and will expand to vending machines in subway and commuter rail stations by 2022. And, if all goes according to plan, the MTA will retire the swipeable card in 2023. For now, OMNY is only available on Staten Island buses and 4, 5, and 6 stations between Atlantic Avenue-Barclays Center and Grand Central. Again, you can use it with other payment systems too, including Apple Pay, Google Pay and Fitbit Pay. It'll also work with contactless credit and debit cards. Check it out if you're so inclined, and remember: be safe, don't look anyone in the eye and avoid the pole-dancing rats.

  • Chris Velazco/Engadget

    Fitbit devices can pay for your NYC bus or subway ride

    by 
    Jon Fingas
    Jon Fingas
    05.29.2019

    Add Fitbit to the growing list of device makers that will support tap-to-pay in New York City's mass transit system. When the city's contactless fare pilot program starts on May 31st, Fitbit Pay-equipped wearables like the Versa Special Edition, Charge 3 Special Edition and Ionic will let you pay per ride on the MTA's Staten Island buses as well as the 4, 5 and 6 subway lines running between Grand Central and Atlantic Avenue-Barclays Center. You could use your watch to track your gym session one moment and get a ride home the next, in other words.

  • Edgar Alvarez/Engadget

    Apple Pay will work on NYC subways and buses starting May 31st

    by 
    Edgar Alvarez
    Edgar Alvarez
    05.29.2019

    Ever since I moved to New York City nearly ten years ago, I've had to buy physical MetroCards to ride the subway almost every day. But last week, for the first time ever, I didn't have to swipe my card to get trough the turnstile and catch my train. Instead, the entire process was done on an iPhone, thanks to a demo I tried of the Apple Pay Express Transit feature -- one that will start rolling out to MTA subway and bus stations on Friday, May 31st. This contactless system, which also works with Apple Watch, is as seamless as you might expect: You just hold your device next to the screen on an upgraded tap-to-pay turnstile and, within a second, you'll see a message on the reader that says "GO" and you're on your way.

  • Google

    NYC will accept Google Pay on some subway and bus routes

    by 
    Mariella Moon
    Mariella Moon
    05.23.2019

    If you have Google Pay, you might be able to tap your phone for subway or bus payments in NYC in the near future. The tech giant has teamed up with The Metropolitan Transportation Authority (MTA) to conduct a pilot test for Google Pay covering select subway stations and Staten Island buses. Starting on May 31st, the MTA will switch on the "pay per ride" feature on your device, giving you a way to just tap your phone and ride. You don't even need to fire up the app itself.

  • Robert Nickelsberg/Getty Images

    New York City's MTA will support Apple Pay in early summer

    by 
    Jon Fingas
    Jon Fingas
    04.30.2019

    If you're a New Yorker, you won't have to wait long to use Apple Pay for mass transit. As part of a call discussing Apple's latest earnings, Tim Cook revealed that New York City's transit system would support Apple Pay in early summer, narrowing down the generic "later this year" mentioned in March. He didn't say just which services and routes would be covered, but the Metropolitan Transportation Authority's tap-to-pay OMNY system is supposed to launch May 31st with coverage on the 4, 5 and 6 subway lines as well as Staten Island buses.

  • Johannes Eisele/AFP/Getty Images

    New York fails in its first attempt at face recognition for drivers

    by 
    Jon Fingas
    Jon Fingas
    04.07.2019

    New York's bid to identify road-going terrorists with facial recognition isn't going very smoothly so far. The Wall Street Journal has obtained a Metropolitan Transportation Authority email showing that a 2018 technology test on New York City's Robert F. Kennedy Bridge not only failed, but failed spectacularly -- it couldn't detect a single face "within acceptable parameters." An MTA spokesperson said the pilot program would continue at RFK as well as other bridges and tunnels, but it's not an auspicious start.

  • AP Photo/Mark Lennihan

    Waze Beacons will help you navigate inside New York City tunnels

    by 
    Jon Fingas
    Jon Fingas
    01.29.2019

    New York City's tunnels are as much a part of its landscape as its subway lines and streets, but they can also be a pain when your GPS signal cuts out and your navigation app is effectively blind. They might not cause headaches for much longer. Waze is launching its wireless Beacons, which help improve navigation in areas with unreliable GPS, across the New York metro area. You'll encounter them in familiar NYC underground sections like the Brooklyn Battery Tunnel, Holland Tunnel, Lincoln Tunnel and Queens-Midtown Tunnel.

  • Getty

    NYC wants tech companies to help with its biggest transit problems

    by 
    Mallory Locklear
    Mallory Locklear
    10.10.2018

    Anyone in New York City can tell you that the public transit system, from the subway to the buses, is a mess. Overcrowding, traffic congestion and widespread delays are constant issues that commuters have to deal with. So the Metropolitan Transportation Authority (MTA), alongside the Partnership for New York City, is asking for some help, and it has created an accelerator focused on tech solutions to NYC's transit problems.

  • Lucas Jackson / Reuters

    New York approves surcharge for Uber and Lyft rides in Manhattan

    by 
    David Lumb
    David Lumb
    04.02.2018

    As part of the budget that New York lawmakers passed last Friday, ride-hailing services and taxis face a new fee if they drive in Manhattan. These aren't nickel-and-dime increases, either: Uber, Lyft and the like face a $2.75 charge for each ride, taxis get a $2.50 increase and group ride services like Via and uberPOOL will be charged $0.75 per customer. It's meant to combat congestion and help fund subway repair and improvements, providing an expected $400 million per year going forward for the MTA.

  • Ramin Talaie/Corbis via Getty Images

    NYC subways get tap-to-ride turnstiles starting late 2018

    by 
    Jon Fingas
    Jon Fingas
    10.23.2017

    New York City's plan to modernize its mass transit payments is getting underway... although you definitely won't want to chuck your MetroCard any time soon. The Metropolitan Transportation Authority is greenlighting a hefty $573 million contract that will install NFC-equipped fare systems across NYC. The plan should start installing readers in 600 buses and 500 subway turnstiles starting in late 2018, so you may tap your phone or card sooner than you might have thought (there was talk of a rollout in 2021). The rollout won't reach every corner of the city (plus Long Island Rail Road and Metro-North trains) until late 2020, though, so it won't be consistently convenient for a while.