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Uber explores using biometrics and lie detectors to screen drivers
Uber has come under fire for allegedly doing little to protect passengers from unscrupulous drivers, and it's determined to improve that reputation -- in some cases, using relatively unusual methods. The ridesharing company's recently hired Head of Global Safety, Philip Cardenas, tells customers that Uber is exploring numerous techniques for verifying drivers, such as biometrics, voice fingerprinting and lie detector tests. "Scientific analysis and technology" should help make up for gaps in background check infrastructure around the world, Cardenas says.