raysat
Latest
AT&T CruiseCast satellite service halts activations, will refund customers
It wasn't too hard to see this one coming after reports of "financial difficulties" and a potential early demise starting cropping up last month, but it looks like AT&T's CruiseCast in-car satellite service is now officially done for. According to RaySat COO Mike Grannan (AT&T's partner in the service), all new activations have now ceased, and existing customers will soon apparently be able to get a refund for the cost of installation, de-installation, equipment and service. For those keeping track, the service just launched in June of this year and, while no installed base numbers seem to be available, it doesn't appear to have caused much more than a blip on the radar, with it hindered in part by a hefty $1,300 up-front cost.
AT&T CruiseCast service partner says it's 'business as usual' despite 'financial difficulties'
It only just officially launched in June of this year (after fairly long build-up), but it looks like AT&T's CruiseCast in-car satellite service may not exactly be in the best of shape. As Twice reports, calls to service provider RaySat yesterday resulted in a recorded message saying that the company would no longer be supporting CruiseCast activations "moving forward," and that it wouldn't be fulfilling any more equipment orders any longer either. Curiously, the company is now singing a completely different tune today, saying that while it is "working through financial difficulties," as of right now the service is "up and running, and it's business as usual." For its part, AT&T seems to be remaining mum on the whole matter, but phrases like "financial difficulties" and "business as usual" in the same sentence are rarely a good sign, so we'll be keeping a close eye on this one.Read - Twice, "AT&T CruiseCast Stops Activations"Read - Twice, "AT&T CruiseCast Service Continues"
