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Used to be that if you purchased and downloaded a game from Steam, and it didn't work out for whatever reason, you'd generally be SOL. However, Valve has recently reversed its zero tolerance return policy and will issue refunds for online purchases (with a few caveats) through Steam Support. Accor...

June 3rd 2015 at 1:35am 0 Comments
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Following complaints over a change of heart regarding the selling of vital resources in zombie survival game H1Z1, Sony Online Entertainment is offering refunds for those upset with the change in design. SOE President John Smedley tweeted instructions for unsatisfied survivors on Friday, noting in...

January 18th 2015 at 1:30pm 0 Comments
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In the wake of this week's H1Z1 early access launch issues and "pay-to-win" airdrop controversy, SOE's Adam "Arclegger" Clegg offered a lengthy apology and explanation to the unruly mob on Reddit. I wanted to address what I said in an earlier stream with NGTZombies prior to our release. I said you...

January 17th 2015 at 11:00am 0 Comments
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Apple probably thought it was doing everyone a favour when it introduced a two-week refund policy for iTunes and App Store purchases in Europe. But of course, as is always the way with technology, if there's an unintended flaw hidden away you can guarantee someone will find it. On this occasion it...

January 13th 2015 at 12:51pm 0 Comments
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In case you needed another reason to be jealous of Europe (aside from access to the Autobahn and Yotaphone 2, naturally), Apple has one. Now you can return pretty much any iTunes purchase for a full refund within two weeks. Don't go thinking this will allow you to beat Infinity Blade 3 in one sitt...

December 30th 2014 at 10:27am 0 Comments
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To appease fans outraged at the recent announcement that freeform space sandbox Elite: Dangerous will not include an offline single-player mode, the game's developers are now offering refunds, but only to certain customers. "Those who have pre-ordered an Elite: Dangerous release version from our o...

November 20th 2014 at 6:00pm 0 Comments
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If you've ever been burned by downloading a mobile app that you don't want or doesn't work, relief may be in sight... so long as you're in South Korea, at least. The country's Fair Trade Commission has ordered both Apple and Google to make their app refund policies more consumer-friendly. To start...

July 7th 2014 at 12:02am 0 Comments
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I'd rather be focused on the four new investigation missions that just launched in The Secret World, even though I need much more time to complete them all, or yammering on about Tokyo coming next month (did you catch that in the director's letter?). But as the fates would have it, Funcom did somet...

April 10th 2014 at 12:00pm 0 Comments
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With Warhammer Online's closure tomorrow, some of the players will be entitled to a partial refund for money spent during the past few months. Those who qualify for a refund will include those who had paid game time on their accounts on November 1st, including credit card payments and game time ca...

December 17th 2013 at 3:30pm 0 Comments
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When Tiny Speck announced last week that Glitch would be shutting down come December 9th, the studio simultaneously did something that few closed MMOs do: It offered complete refunds for past subs. Sure, some companies have offered free game time or bonus cash-shop currency for their other games,...

November 23rd 2012 at 8:00am 0 Comments
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The word is out and it is sad: "Glitch is over." Tiny Speck delivered the shocking news today, saying that the 2-D browser title will be closing forever on December 9th. The team said that it is "heartbroken" to have to announce this, and apologized for letting its fans down. Apparently, the gam...

November 14th 2012 at 8:30pm 0 Comments