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In the wake of this week's H1Z1 early access launch issues and "pay-to-win" airdrop controversy, SOE's Adam "Arclegger" Clegg offered a lengthy apology and explanation to the unruly mob on Reddit. I wanted to address what I said in an earlier stream with NGTZombies prior to our release. I said you...

1 month ago 0 Comments
January 17, 2015 at 11:00AM
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Apple probably thought it was doing everyone a favour when it introduced a two-week refund policy for iTunes and App Store purchases in Europe. But of course, as is always the way with technology, if there's an unintended flaw hidden away you can guarantee someone will find it. On this occasion it...

1 month ago 0 Comments
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In case you needed another reason to be jealous of Europe (aside from access to the Autobahn and Yotaphone 2, naturally), Apple has one. Now you can return pretty much any iTunes purchase for a full refund within two weeks. Don't go thinking this will allow you to beat Infinity Blade 3 in one sitt...

2 months ago 0 Comments
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If you've ever been burned by downloading a mobile app that you don't want or doesn't work, relief may be in sight... so long as you're in South Korea, at least. The country's Fair Trade Commission has ordered both Apple and Google to make their app refund policies more consumer-friendly. To start...

8 months ago 0 Comments
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I'd rather be focused on the four new investigation missions that just launched in The Secret World, even though I need much more time to complete them all, or yammering on about Tokyo coming next month (did you catch that in the director's letter?). But as the fates would have it, Funcom did somet...

10 months ago 0 Comments
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With Warhammer Online's closure tomorrow, some of the players will be entitled to a partial refund for money spent during the past few months. Those who qualify for a refund will include those who had paid game time on their accounts on November 1st, including credit card payments and game time ...

1 year ago 0 Comments
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When Tiny Speck announced last week that Glitch would be shutting down come December 9th, the studio simultaneously did something that few closed MMOs do: It offered complete refunds for past subs. Sure, some companies have offered free game time or bonus cash-shop currency for their other games,...

2 years ago 0 Comments
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The word is out and it is sad: "Glitch is over." Tiny Speck delivered the shocking news today, saying that the 2-D browser title will be closing forever on December 9th. The team said that it is "heartbroken" to have to announce this, and apologized for letting its fans down. Apparently, the g...

2 years ago 0 Comments
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After five years of operation, it's time for the good ship of Bounty Bay Online to pull into port and never set sail again. The game has announced that it will be shutting down in the near future, with the servers currently scheduled to go dark on September 20th. No specific reasons have been giv...

2 years ago 0 Comments
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It's never a fun day when an MMO gives up the ghost, and unfortunately today marks just such an occasion for Kitsu Saga. Aeria Games is shutting down the game for good, and a somber announcement on the official website marks the beginning of the end. "This was a very difficult decision for us ...

3 years ago 0 Comments
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Did you order a Enso zenPad? If so, you'll be happy to hear that the company has decided on a concrete release date; its website is now ticking down the days, hours, minutes and seconds until May 8th, when Enso claims they'll finally ship the rebranded Smit MID. Problem is, if you ordered your zenP...

4 years ago 0 Comments
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When Aika opened its item shop, a comparison or two to Allods Online was inevitable. After all, with gPotato managing both games, there were a few people that wondered if the same pricing issues might show up. Turns out that the cash shop has still caused problems... but it's not the prices, it's t...

4 years ago 0 Comments
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Given the legally-disputed origins of the JooJoo and the current shipping delays, you'd think Fusion Garage would scrupulously maintain a squeaky-clean image with its customers as it leads up to launch, but it looks like it wasn't quite prepared to handle refunds in a sensible way -- we just confirm...

4 years ago 0 Comments
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Virtual worlds have had a rocky time in the marketplace. Focusing on user-generated content, it takes a while for enough users to become active and enough market traction to be established for them to start becoming financially viable. Earlier this year marked the shutdown of Metaplace, Raph Koster...

5 years ago 0 Comments
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It looks like the long saga of World of Warcraft's transfer of operatorship in China is almost finally over -- NetEase has announced that the closed beta period is done with, and that they're just about ready to open up normal registration and bring the game back to for-pay status. They're still p...

5 years ago 0 Comments