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Cisco set-top-boxes to solve U-verse audio dropouts?

Darren Murph

Looks like one of those "souped-up" set-top-boxes could be just what the doctor ordered for ailing U-verse users. It's no secret (not even to AT&T) that many customers have been experiencing intermittent audio dropouts using optical audio connections on the current Motorola STBs. Typically, the glitches occur every 30 seconds to a minute, and the problem seems to reside within the box itself. Reportedly, Tier 2 technical support has advised some subscribers that Cisco boxes are now being dispatched for those dealing with the issue, and of course, AT&T asserts that these units will solve the problem. The latest word on end-user availability is "within [a few] weeks," so hopefully a bona fide fix isn't too far out.

[Thanks, Ryan]

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