failure rate at 54.2 percent, we were thinking that was a bit steep of a number, possibly bumped up a few digits from some possible sampling errors. So when we were gearing up to read Microsoft's statement responding to the data, we fully expected some harsh rebuttal of the number. Turns out we got disappointed. A spokesperson for Redmond pointed to its superior entertainment value, its "best warranty in the industry" and its "constantly improving design, manufacture, and performance." At no point is there a dispute or even direct reference to the findings, which is really something that could've helped public perception on a nagging issue. How about taking a page from Fujifilm, eh Microsoft?