If one thing has marred the otherwise polished launch of Aion it is the extremely long server queues players face when trying to log in and play what they paid for. NCsoft responded a couple days ago saying that they are aware of the problem and working on solutions such as increased server caps and even opening a new server in both North America and Europe. Today they just announced a maintenance patch that addresses a major cause of their queue problem: Private stores will now have 30-minute timer to prevent them from being abused.
Private stores are a great concept. Players can set up shop anywhere in the world to sell their spare goods and make a pretty penny. Unfortunately, a feature of these stores is that they prevent you from idling out of the game. This feature really compounds the current server queue problem.
To avoid going through the queue process again, many players simply set up a private store and go AFK for hours at a time. One store we came across had this description set: "AFK at work, making you queue." This is even more evidence that MMO players will often take the path of least resistance for personal gain. Devs really need this hammered into their heads.