Latest in Complaint

Image credit:

Ultra-detailed Samsung i8910 HD grievance rewarded with company meeting

Chris Ziegler
01.09.10
Share
Tweet
Share
Save

Sponsored Links

Often, raising hell with a company that has wronged you brings little more than strife, animosity, and a brick wall -- but every once in a while, something magical happens. Such is the case with our tale of the i8910 HD owner who decided to list out in excruciating detail everything that was wrong with his expensive purchase and how it might be fixed -- the dude ended up scoring a four-hour meeting with a company representative where his lengthy requests were met with a mixture of "we can't do that," "thanks for the suggestion," and "we'll look into it." At the end of the day, Sammy's conclusion is that the i8910 HD just never drove enough sales volume to justify a vibrant user / developer community and continued support from the company for new features -- probably not the answer the guy wanted to hear, but at least they owned up to it. The story ends on a happy note, though: his personal i8910 having given up the ghost, the author of the report scored a test unit for checking out an upcoming firmware. All's well that ends well, we suppose.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Share
Tweet
Share
Save

Popular on Engadget

Apple's first CES appearance in 28 years is all about privacy

Apple's first CES appearance in 28 years is all about privacy

View
GOG's Galaxy 2.0 game launcher is available without an invitation

GOG's Galaxy 2.0 game launcher is available without an invitation

View
Domino's GPS-powered pizza tracking is available in many more places

Domino's GPS-powered pizza tracking is available in many more places

View
Jaguar's I-Pace software update boosts the range by 12 miles

Jaguar's I-Pace software update boosts the range by 12 miles

View
Amazon claims Trump's 'personal vendetta' cost it $10 billion Pentagon contract

Amazon claims Trump's 'personal vendetta' cost it $10 billion Pentagon contract

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr