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AT&T redirecting 911 calls from Salt Lake City to Seattle, working on a fix (update: fix is in)

Vlad Savov

Ready for a surreal way to start your day? Salt Lake City's KSL News has a report out this morning detailing the baffling experience of AT&T subscribers trying to access emergency services in the city. Instead of being routed through to their local dispatcher, the urgent calls somehow found their way to Seattle's 911 response center. Brought to the news team's attention by one Tony Sams, this issue was originally thought to originate in his iPhone's GPS system, as he was being identified as being located in the Seattle area, but then his local police also tried dialing their own number only to find themselves chatting it up with their Emerald City colleagues. Until they figure this out, we'd recommend using your landlines -- if you still have one of those antiques -- or just yelling at passersby for help. Hit the source for the full video report and the 10-digit direct number for Salt Lake City general dispatch.

Update: AT&T has been very nippy in getting this routing problem sorted out, and proper service has been restored. The company is now investigating the cause of this problemo.

[Thanks, Ryan]

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