Square-Enix's Members site, a loyalty program for fans of the studio's games, suffered an unwarranted intrusion and was subsequently taken offline as the company conducted an investigation. It turns out that the best possible outcome of this investigation has occurred, as no personal information was stolen. Subsequently, the company plans to bring its Japanese and North American websites back online by the end of the month.
Square-Enix posted the following notice as an update:
As a result of our continuing investigation, we have now confirmed that the database in which we store personal information was NOT accessed during the recent server intrusion. Therefore, your personal information was NOT compromised by an unknown third party.
Square-Enix is planning to restart the Square Enix Members service by the end of December. Details of the schedule will be announced at a later date.
We deeply regret any inconvenience this may have caused our customers and fans, and appreciate your patience.