Latest in Android

Image credit:

Some Transformer Prime users unable to upgrade to ICS, serial number 'Unknown'

Tim Stevens
01.16.12
34 Shares
Share
Tweet
Share
Save

Sponsored Links

Ice Cream Sandwich for the Transformer Prime was one of the most anticipated updates for one of the most anticipated tablets of recent memory. It was pushed out last week and so everyone's happy -- right? Sadly, some folks are missing out. We've received a number of reports from users who haven't been as successful as we were in updating to Android 4.0, their slates showing an "Unknown" serial number preventing the application of the update. ASUS is looking into the issue and affected users were told to perform a factory reset and, if that doesn't work, try it again and let the slate sit at the desktop for about 15 minutes. Let us know how you're faring in comments, and hit up the xda developers links for more support should you need it.

[Thanks, Ben]

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Share
34 Shares
Share
Tweet
Share
Save

Popular on Engadget

Engadget's Guide to Privacy

Engadget's Guide to Privacy

View
Sonos Move review: Versatility doesn't come cheap

Sonos Move review: Versatility doesn't come cheap

View
ZenBook Pro Duo review: ASUS makes a case for dual-screen laptops

ZenBook Pro Duo review: ASUS makes a case for dual-screen laptops

View
Starbucks Japan wants customers to pay for coffee with pens

Starbucks Japan wants customers to pay for coffee with pens

View
Facebook's $149 Portal TV turns your television into a giant smart display

Facebook's $149 Portal TV turns your television into a giant smart display

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr