Latest in American consumer satisfaction index

Image credit:

Comcast and TWC voted most-hated ISPs in America's most-hated industry


America's Consumer Satisfaction Index doesn't have a lot of nice things to say about Comcast or Time Warner Cable. The two business, which are currently trying to merge with each other, were found to be the worst ISPs in the most-hated industry that the index covers. Time Warner has the dubious achievement of making an all-time low score of 56 out of 100, with Comcast coming in just ahead of it with 57. On the other end of the scale, the 12,248 participants reluctantly gave their blessing to Verizon's FiOS, with a score of 71, and AT&T's U-Verse, which scored 65. What will this mean if Comcast and TWC do create a nationwide "triple play" behemoth? Mammoth profits for some, and red-faced calls for plenty of others.

Verizon owns Engadget's parent company, Oath (formerly AOL). Rest assured, Verizon has no control over our coverage. Engadget remains editorially independent.

From around the web

ear iconeye icontext filevr