Latest in Carrier

Image credit:

Sprint and Verizon to pay $158 million over bogus texting charges

26 Shares
Share
Tweet
Share
Save

No, Sprint and Verizon* aren't going to escape the FCC's bid to punish carriers for letting shady text message services bill their customers. The two providers are respectively paying $68 million and $90 million to settle FCC claims that they not only turned a blind eye to this bill cramming, but frequently denied refunds when subscribers complained. About $120 million of this total payout will compensate victims, while the rest will go to both state governments and the US Treasury.

As with the AT&T and T-Mobile settlements, the networks also have to make some promises. They're no longer allowed to offer third-party premium text messaging charges, and they have to get explicit permission when they allow any kind of third-party charges. They'll have to give you a way to block all third-party charges, too. Sprint and Verizon both insist that they were diligent about helping people well before the FCC took action, but this move holds their feet to the fire -- they have to assist everyone who was affected, not just those who already made the cut.

[Image credit: AP Photo/John Minchillo]

*Verizon owns AOL, Engadget's parent company. However, Engadget maintains full editorial control, and Verizon will have to pry it from our cold, dead hands.

From around the web

ear iconeye icontext file