One of its first major goals is to develop on-demand commuter services based around small, electric shuttles. Think UberPool or Lyft Line, but with dedicated vehicles and more space for passengers. Gett and other ridesharing companies would pick you up if you're the only one headed in a given direction. Ultimately, though, the plan is to offer autonomous on-demand transport. You wouldn't have to worry about getting around town when there's always a robotic ride just a few minutes away.
VW has high hopes: it wants Moia to have a "leading position" in the mobility service field by 2025, and it believes that the first pilot projects for self-driving services could arrive earlier than the commonly-cited 2021 goal. It's too soon to say how realistic those targets are, but the very creation of Moia is notable. It's an acknowledgment that VW's existing business model isn't guaranteed to last, and that it needs a team which won't feel pressured to prop up car sales. Also, it's another step in VW's bid to reinvent its image following its emissions cheating scandal -- it shows that the company is not only willing to embrace EVs, but reduce car ownership as a whole.